Submitted Monday, September 17, 2012 - 1:18pm [Take-out]
I'm in the area on a regular basis and pop in for a sandwich about once a month. I've had the various melted brie sandwiches and the gypsy salami. The presentation is quite nice, the sandwiches are very pretty and the quaint butcher paper wrap is a nice touch. But take one bite and the whole inside splooches out. These are super messy to eat. Nothing spectacular though. The baguettes are fresh but they are only white. How about whole grain ?? Something with some seeds on top even. White bread is not exactly cool anymore, just sayin'. The line ups in there are just insane. Why would anyone line up for 20 mins for a sandwich or salad that takes another 20 mins to put together. I usually phone my order in then saunter on down when I"m good and ready. The menu is a massive combination of a few not very healthy ingredients (ok walnuts but that's it), so everything pretty much has the same flavour after a while. Their soups seem to be home made but are boring and too pricey. Their coffee is awful but I'm picky that way. Service seems weird because there's usually 3 or 4 staff on during the day but lots of times there's been tables that haven't been cleared, many times I've not been acknowledged when walking in, having to stand at the till until someone turns around. Then often it seems like a chore for whoever to take your order. Maybe I'm not hipster looking enuff. Another thing is that they don't use gloves. I've not once seen anyone wash their hands. Even after seeing one woman come in from having a cigarette, she jumped right back into making sandwiches. So, its a good place to sit around looking hipsterish and taking an hour for a mediocre and stodgey sandwich. But for a quick nutritious lunch, this is definately not the place.
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Submitted Monday, August 13, 2012 - 11:47am [Dine in]
We've been to Libra Room twice. We had a groupon and went during Dine Out Vancouver, and decided to go with the set menu. We got there just after 5pm mid week and the place was completely empty. But all the tables had a reserved sign. OK, we thought its DOV of course. The hostess was quite rude when we asked if we could dine early without a reservation. But we are full, how long will you take to eat ? Hello, probably as long as your set menu takes to cook and serve. We were seated at the back of the room in a dark little corner, we had to specially ask for a larger table. Their tables for 2 are tiny. The food was really good. We were quite put off the whole time though, seemed like we were in the way or something. A table of 8 came in and they were seated right beside us. Trying to enjoy the meal in already poor ambience, and now there are 8 people at the next table. The second and last time was a few weeks ago, we needed to use the groupon. Again we arrived just after 5pm. Again the room was empty and all tables had reserved signs. Again we were rudely plunked at a tiny table with no light. This one was beside a brick pillar so you couldn't even reach for the water glass or cut your food without elbowing the pillar. The hostess took forever taking our order, the beer was warm, she kept disappearing. We had calamari and tequila clamato mussels. The mussels were very good, I highly recommend them. The calamari was straight out of the frozen food section, luke warm and mushy, just rings, no tentacles. It was awful. We would have sent it back but the hostess disappeared again. We won't ever go back, even later in the evening to check out the band. The snobby service is just so insulting. We are polite foodies and we don't scrimp or make special requests. Feeling like you're in the way is not fun. But, the decor is nice, the art is great, the bartender was very nice. The bathrooms were disgusting both times. The food is very good and prices are reasonable, but the snobby service detracts so much that we will never go back, nor recommend this restaurant.
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