Its really too bad when the food is quite fantastic and the service is so poor, it makes the experience so awful.
I went in for a early dinner with my mom and sister on a Monday night. It was the first week of the olympics. And I understand theres a ton of tourists in town, but that does not excuse poor judgement and lousy service.
We did not drink, which I feel was our first problem. Our server barely came to our table after taking the orders.
We shared a salad with strawberrys and jicama. It was good, dressing was lacking salt but nice combination of flavors. Then came Avocado fries, amazing. 3 nice dips with it. It was a such a surprise. Seafood Tacos, Yum. Calamari, and I believe we all said that, it was the best Calamari any of us had ever had. Lastly we had the halibut entree, perfectly cooked. Great Flavors.
But our food sat up at the pass for 15 minutes while she neglected to notice, and continue to serve random drunk customers. Our water glasses were never topped off. And quality check wasn't her main focus.
When it came time for our bill, we we're all starting to get pissed off. She sets it down and says she put a tip on it. Fine. I thought 15%, the norm. NOPE. 18% I know you actually don't have to pay that. But I decided to say something to her anyways. I started by pointing out we are local and how I work in the industry. Which threw her off guard. And that the food was worth 18% and she wasn't even worth 10. I also said I would have come back on a night where I could enjoy some drinks, but today we were just having a casual dinner. She started to say she would take it off, but the damage has already been done so I paid my bill right to the final penny and left. Seriously unhappy, even though the food was so great. I would not go back. Nor will I tell anyone to go here. Its not worth primadonna attitude or lousy service.
She then stuttered something about taking it off the bill