This is the second time i've been here and after this time I definitely had to comment.
Went here with my family (5 adults 1 child) because I had a $20 coupon. At the front, it says to mention the coupon before ordering, as some items (dimsum, etc) can not be combined with coupon. The set menu for 4 seemed like a good deal so we ordered that, but I asked our waitress if we could use the coupon for the set menu. She took our order and left. After 5 minutes, she comes back and returns our coupon, saying that we cannot use it. We say that we will order something else then, and look at the menu.
There must have been a language barrier because she leaves, and it takes us another 5 minutes to flag her down. We tell her that we want to cancel and order off the menu, cuz we then we can order exactly what we want. She's like "uh oh!" and checks with the kitchen. She comes back after a couple of minutes and says "the order is already being made, sorry!" and we're like "wtf!". Cuz we specifically asked her if we could use the coupon prior to ordering, and she should have made sure we could use it before she put the order in.
We decided not to cause anymore issues, although I was a little pissed. The food came a few minutes later, all dishes at the same time. Thai food is my favourite type of food, but there was nothing to distinguish it or make it something I'd order again.
While we were still eating, they tried to push dessert on us and we said "later" cuz we were obviously still chewing. 10 minutes later, my parents were still eating, and they put dessert on our table anyways, which I thought was a little rude. It was fried banana, and trust me, there is better fried banana out there (Banana Leaf!!). All in all we felt rushed, and I definitely didn't think it was worth our hard earned money.
On a good note, they finally decided that yes, we could use the coupon, so that was a plus cuz otherwise I would have requested a refund from the coupon company as I'll never eat there again.