Submitted Sunday, May 15, 2011 - 12:18am [Dine in]
Such unfortunate service at this high end pizzaria. I would expect much more for a pizza dinner for 4 that cost $200. It came highly recommended. The pizza was soggy in the middle and the toppings needed more flavour. The wait was highly underestimated and the staff offered no apology. No smiles for miles. There are too many places to spend my hard earned dollars where the staff appreciates the business. No return visits for me.
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Submitted Monday, March 14, 2011 - 7:18pm [Dine in]
I've recently eaten at Trafalgar's and had another bad, substandard experience there with the service which sets the tone for the visit. The food was very small portions for the price. We had a snobby waiter who didn't do much for us to make it better than any other place. When we were paying, he had the nerve to count our money at the table because he "wanted to make sure we were leaving enough money". Then he announced out loud that we had left him $5 extra (tip). I know that I had calculated correctly and said that we had left him $15 and he still argued and came over to the table to count out the money again which he did in error. Then he barely appologized. We were well dressed and had ordered a substantial amount of food, dessert and coffees. We were leaving him 15% tip which we only did out of courtesy and not because of the service. I have been on a couple of other occasions where I had the same feeling and will never, never go back!
Was this review helpful? 44 / 53 users found this review helpful.