Mrs. C and I were on the prowl for Italian, and I remembered this place was near the T&T in East Van. It seemed like a good opportunity to try a new place.
The restaurant itself didn't look like much. It was rather run down and the tables were too close together. The w/c was reasonably clean. On the plus side they had live entertainment in the form of a guy playing the keyboard near the bar section. Very home-style.
We got a table and menus quickly. I noticed they had a decent selection of entrees including a set dinner with an appetizer, main, dessert and coffee for 34 bucks. I saw that the deserts were all from one of those gelato factories though, so I decided to go with a la carte ordering so I could get exactly what I wanted.
I went with a veal parmigiana and penne pasta with tomato sauce and my beloved dining companion had prawns in Alfedo sauce with pasta. I also had a small glass of the house red for 8 bucks more.
The server seemed like a nice guy but the manager/hostess (who had a really strong accent) was a different story. She took our orders and told me I had a choice of veggies or pasta with my veal. I said pasta please, and even asked what kind, etc. She said penne with tomato sauce. After about half an hour our orders arrived, and for some reason there was no pasta on my plate. I mentioned this to our server and he apologized and brought me a side dish of pasta right away. Just as I was about to plunge my fork into my coveted pasta, the manager came over and started to berate me for "changing my mind" and said I definitely ordered the veggie sides. I politely reminded her about our previous conversation about the pasta, and she yelled "you are wrong" and stomped away. The server apologized when his boss was out of range, explaining that she was French (as if that explained anything) but the damage was done.
I also noticed at the neighboring table another couple had ordered the set dinner and I overheard them tell the server they had not received their pasta or one of their desserts. Once again the server apologized, and he was offering an adjustment when the same manager stormed over to the table and began arguing with the couple like they were trying to cheat the restaurant or something. The man left the restaurant red-faced, but his female companion stuck around for a while and tried to explain what happened. I couldn't help but watch the way you would when you see a car crash. I just could not believe how out of control the manager was. I left the place with the shrill rantings of the crazy manager ringing in my ears. Perhaps she should consider a career change.
It was a shame because the food wasn't too bad.
Definitely not recommended, except for the masochists out there.