A bunch of us went to the IHOP to enjoy 'lunchner' (a meal after lunch and before dinner) to fuel up for some holiday shopping. The restaurant was nicely decorated and clean. We had a booth and menus quickly so no worries there. The server who attended us was nice, so my subsequent rating for service is not zero. But read on...
We had a variety of items, including chocolate pancakes, crepes, various breakfast combos, and for me, a bacon and egg cheeseburger with onion rings. All the food was reported to be delicious. My artery-clogging burger was excellent and the rings were so good I was forced to share.:)
The problem came when one of our party tried to order toast. Since our server was elsewhere, my friend wandered over to a nearby cluster of servers and politely expressed her wish. After being unceremoniously shooed back to our booth, my friend had to endure a lecture from the boorish manager, who came over and dispensed a long lecture on ordering etiquette and the general ignorance of customers regarding the hierarchy of staff in the IHOP universe.
I would have thought "Sorry ma'am, I'll get your toast for you," would have been a more appropriate response.
Too bad, since the food was very good. Luckily there are other IHOPs, so we won't have to return to this one.