I do not how the Chinese Restaurant Awards 2012 allowed this restaurant to participate or why Alvin Garden even had the cheek to participate, that is if Chinese Restaurant Awards is worth anything than paper! I went to most of the participating restaurants, Alvin Garden scored ZERO, if there is such a rating here. When one of my guests asked for hot water, she was told to wait! When we complained about how salty and over spiciness of their award winning Alberta beef dish with picked green chili, the waitress said they can add 'sugar' to dish for us!!! There is no ambiance at all, my works' canteen has better ambiance. Two waitresses rushed around like blue arsed flies, and had to be stopped in their path to get the basic services you needed. I do not think they get much tips at all. The food is poor value, that is after your tongue has been singed and your mind had not been numbed to realize that you only had a few ounces of meat covered with abundance of cheap chillies, peppercorns and pickled whatever.