I went there with a party of 13 and we were placed into two tables which completely separated the group from interacting with one another. I have lost my voice that night so I have asked for hot water and honey. What I received was just hot water. Okay that was fine... at least it was hot. When the waitress came back again, she asked both tables if we needed anything else. Being vegetarian, I asked her what are the vegetarian pasta choices they have. She explained she can make the pasta vegetarian. I said, "Okay, Sure!" and she left. I waited for a good 30 minutes, but the food still didn't arrive. My friends told me their food took a while to come as well, so I waited so more. Later, friend beside me ordered zucchini sticks. Her zucchini sticks arrived before mine! I asked the waitress who brought her the zucchini sticks (who wasn't our original waitress) if there was a vegetarian pasta coming. She said she'll go ask about it. Minutes later, our original waitress came. She said "I didn't understand what you were saying. You only said oh okay. I didn't know you wanted to order."

I was a bit speechless. There was no "Sorry" or "I misunderstood" or whatsoever. I mean, if she thought I wasn't ready to order, why didn't she come back to ask "have you decided on what you wanted to order?" She could have at least lied about it. Putting blame on customers is extremely poor customer service.

I regret giving them a tip. Never am I going back there again.