Reasonable, quality food and decent atmosphere. But the service just killed it for us.
First off, we waited nearly an hour for a table on a weeknight. We were a party of six and they don't take reservations, which is fine. But when the restaurant is just a little over half full, any sound minded manager would have shuffled the tables around to create space for us. Nobody came to ask if we were ok, or to assure us that our table will be ready shortly. We were just left waiting outside.
After a brutal wait, we were already not in the best of mood. We were seated and did not see our waitress for nearly 15 minutes. Nobody came to take drink orders, offer to tell us about the specials, nothing. After desperately flagging down one of the other servers, she helpfully said she would find our waitress (thanks!)
The food and drinks took a long time to arrive. Fine. No big deal. At least the food was decent. The server just put food on the table, didn't bother asking which of us ordered it. Our water was never refilled, no one asked if the food was ok or if we needed anything.
I think any one of these things would have been tolerable, but when you add it all up it was just too much. I have to agree with many of the reviews here. The service totally ruined our dining experience.