I was walking along Seymour, noticed this AYCE Sushi, decided to give it try. Reading the reviews after my meal, wasn't anything I experience in service.
This place has been open for over a month, its a large space, busy for the lunch time crowd and found the servers disorganized from the moment I walked in. I was seated at the sushi bar with some others customers, and saw what people had ordered, to give me some idea.
I decided to order, Salmon & Tuna Nigiri, Avacado roll, Chicken Teriyaki, Tuna & salmon roll.
My Tuna Nigiri arrived, as I tried to get ginger & wasabi with my first dish, and gave me a generous portion. I waited to get my next dish, as I watch the 4 sushi chefs, receive orders, but the wait staff was not getting the orders correct. I saw this about a dozen times. I also didn't like how the sushi bar was set up, there was opening to my right, thinking this is where the staff will pick up orders, but this occurred from both sides. This became annoying when two of the wait staff, bang into me & the other customers a few times with no apology.
My cucumber roll arrived, but somewhere in the speed of the staff, they took my ginger & wasabi away. I asked the sushi chef, if I could get some more and it was very tasty the cucumber roll, which fell apart easily. I got my rice, waited for my chicken teriyaki, and when it did arrive, the portion was small with great flavour. I'm still wondering if my Salmon Nigiri, salmon & tuna roll would arrived. At this point, my servers where anyone who would come to the sushi counter, asking, and my tuna & salmon rolls arrived together. I did find the roll fell apart easily, and it wasn't that great tasting.
I asked for the bill, thinking my last order will arrive, it never did, and gave up asking. My bill was incorrect, the ACYE sushi price $10.98, plus price of coca cola, as they charged me with Salmon Nigiri, when its part of the price. The waiter reverse it, my Salmon Nigiri did come, ate one of the pieces, but I had to leave. I went to the till, thinking this would be faster, but the staff were slow, one gal bumped into me, didn't apologize and that's when I paid, left no tip and told them I doubt I will be back.
I doubt the service will improve in being organized, and the lack of friendliness, drove me nuts. I think the food is good, when it get's there, but with so many other choices out there, once is enough.