I heard alot about Shabusen and finally decided to try it for lunch. I arrived at 1pm and from the moment I walked in, my greeter snarled at me and waited for a few minutes.
Horrible, unfriendly, poorly trained, rushed and not attentive, and from a variety of servers. I was told the wrong information for the ACYE, that I could only order once from the sushi and put only 1 in the slot. When I inquired about the portions, the next servicer told me it was unlimited and you can ask for 1 or several. The people who arrived at the sushi bar at the same time as me, received better service and got their food quicker. When I order my food, I asked 5 times for coca cola, which turned out to be Pepsi, no water did arrive and by the time I received my Pepsi, it was at the end of my meal and declined it. I waited 25 minutes at a sushi bar for something to arrive, when the people next to me got their food in plenty of time. The only cool part, I got to talk briefly to Vancouver Canucks hockey players leaving and they made suggestion to me, what was good.
I ordered Salmon & tuna nigiri, chicken teriyaki, smoked salmon, cucumber, avacado and tuna roll. I didn't like the smoked salmon, the taste was salty. The Salmon was tasty, I was amazed with Tuna, and prefer Salmon, but not this time. The Chicken Teriyaki was okay, since it arrived toward the end of my meal on luke warm side and the rice was cold. The cucumber, avacado and tuna roll were good, but some fell apart when I tried to eat it.
The price for lunch was under $12.00, I disputed my bill with the pepsi arriving at the very end, and they took it off the bill. I didn't like how I tried to get attention from my servers, repeat my beverage, wait longer than the other people and service absolutely sucked big time. I have to wonder how little they got paid, would explain in poor serive.
Horrible, terrible service and I doubt in my life time I will return.