For pho restaurants, or any type of noodle house in general, I don't expect too much in terms of service or ambience. As long as I'm greeted with a "Hi", given a menu and a seat and have good food served at a decent price. Walked into this place with my family and was told to sit at a table in the middle of the restaurant. One booth was available, but had dirity dishes on it. Heaven forbit to have the host clean the table, which seemed like a theme for the next hour or so. After seated my wife went to the washroom. Waited five minutes when my wife returned, and still we were not given any menus. Go figure. Told my wife to grab a menu so we could decide what to order.
Host comes by and asks if we are ready. Well no because we just got our menus! Told her to come back in a few. After deciding what to order, it ended up me flagging her down because she cannot multi-task. By the way, I notice the host/waitress did this to three other groups that came in.
My wife ordered a large noodle soup with rare beef and tendon and I ordered the same, but with beef brisket instead of rare beef. Now, one of the positive qualities of a pho joint is that the meal comes really quick, usually five ... ten minutes the most. After 20+ minutes, or meals came.
I guess if you put tendon on the menu, its OK to have one small piece of tendon in your bowl. This happened to both of us. Also, the broth was a little salty, which says a lot as I like salt. After my first taste, I thought I should have went with a rice dish, but I then realized that the meat looked really burnt from all the other rice dishes that I saw other patrons ordered. Was actually watching an old guy sitting next to me, hacksaw his grilled racoon with his knife. (Sorry, I am sure they use real cuts of chicken, pork or beef).
Anyways, meal was garbage, service was garbage and no, I will not be going back here. To try one positive about this place is that the washroom was decent. Probably because the host looks like she demands her royal rear to sit on a clean toilet bowl!