We waited for close to an hour today for our order and during that time we had the pleasure of listening to the owner SCREAMING at the servers. When we asked what was taking so long we were told that the kitchen was backed up. The crazy thing is that the place wasn't busy at all.
What I wonder is why the servers have to take this abuse from the owner who seems to have forgotten that in Canada, the laws against abusive language to staff are quite clear. If an owner needs to talk to a staff member then the whole restaurant shouldn't have to here it, it was pathetic.
We've eaten here before and it wasn't all that bad and the wait time was not an issue even when busy. It seems now that something has happened to the kitchen and even with a less than half full restaurant they can't handle the pressure. We won't be going back and I"ll warn you now,,,,, be perpared for a very long wait before you get your food or I should say, "if you get your food".
Was this review helpful? 12 / 23 users found this review helpful.
I went with a friend to give this place a second chance, what a dissappointment, worst than the first time I was there.
The food was terrible and the service not much better. I had Lobster Mac and my friend had some other concoction, both were lacking in everything they were supposed to have. Where was the lobster, there were on my count 3 tiny pieces about the size of a pebble you'd find in your shoe. As for sauce, "NADA, ZIP, ZILCH" but there was enough truffle oil to make one sick.
My friends food looked like something the dog threw up and I wouldn't try it based on looks alone. Both our pastas were over cooked and if there was cheese on them then you'd have to be a forensic scientist to find some. We left pretty much as soon as we tried our first bites, as for a refund, we didn't even ask we just wanted to get out.
Stay away people, this place is bad and expensive to boot. The owners should be ashamed of what they serve. As for me giving this place it's second chance,,,, well I got burnt again.
Was this review helpful? 20 / 25 users found this review helpful.