Submitted Sunday, August 24, 2008 - 5:10pm [Dine in]
The food at this restaurant has been fantastic every time I've been - although some dishes are more sublime than others, I've never had one I don't like. However, you really need to be prepared to go at odd times in order to get a seat - although I love the complimentary soup tasters they bring while you wait! The wait staff are also friendly and accommodating - except in one specific area. Try asking them to turn the music down a notch (which seems to move from loud to deafening at around 6.30pm) and you will receive a death stare and lame excuse about how it's not possible. Once they crank up the volume you can expect your conversations to become one long variation of "I'm sorry, what?" "Can you repeat that?" "I'm sorry, I can't hear you, can you say that again?" Clearly, I'm not the only reviewer to have noticed this - I notice the Zagat review also mentions the need ear plugs. Maybe this is their way of getting people in and out - it's hard to linger and converse over your meal unless you can communicate in sign language. Still, this restaurant is definitely worth a try...
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Submitted Sunday, August 24, 2008 - 4:53pm [Dine in]
I have previously been to The Fish House and have found the service good and the food tasty. However, after a recent 'afternoon tea' experience at the restaurant, I have vowed never to return. We arrived for afternoon tea and after an obsequious greeting, were promptly forgotten for the rest of our stay. Call me old fashioned, but given that the purpose of afternoon tea is to, well, drink tea, the fact that our tea didn't arrive until we had almost finished our assortment of sweets (except the scones - see below) seemed a little odd. Rather more strange was the fact that it took at least 10 minutes after our tea arrived for the waiter to bring over cups to actually drink it - this despite at least 3 requests on our part for the cups. By the time the cups arrived the tea was lukewarm and oversteeped. A similar situation occurred with the food. We were given one tiny pot of strawberry jam and another similarly miniscule pot of cream for 4 people - a situation only remedied, once again, after repeated requests for the remaining items. We were also not given knives to actually spread the scones - and they arrived about the time of the cups.
The food itself was reasonable (bar the oversteeped tea), but the extraordinarily bad service topped with a $25 price tag soured the experience. Unfortunately, the wait staff did not seem the slightest bit concerned about their various memory and service lapses, which didn't improve our mood at the end of the meal.
I'm not sure whether the wait staff were just having an off day, but we won't be back to find out.
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