We went for a friend's birthday and it was a group of approximately 14 of us. It was a Saturday night so I understand how busy and frustrating it can be to take care of large groups. That being said...
Right from the beginning, we already felt rushed. I asked our server for a beer recommendation, and she blurted it out quickly without any explanation as to why or any concern of whether it is a type of beer I would enjoy. I don't mind if it doesn't end up working out for me but she didn't seem to want to give a recommendation.
I tried to flag her down for any appy as our group was still arriving. She was leaving a table with dishes, so I figured that would be an okay time to go. I asked her if we could order fries but she cut me off, a bit annoyed, saying she would come back. Yes, it was busy but I didn't think it was a big deal to put in an order of fries when you are on the way back with dishes. Maybe she had some other things to take care of so this was fine.
The quality and value of the food was good. I enjoyed my curry and I think others in the group enjoyed their dinners as well.
However, the thing that irked me most was that she came with our birthday cake when half the group had gone downstairs to get a drink from the bar. She didn't ask if we were ready for it - she just came and all of us were surprised with it and scrambled to wish the birthday boy a happy birthday.
Other things to note was
-Auto-grat was added on the after-tax amount. Is that normal? I didn't think so...
-She seated two guests at the same table as us. I don't believe she even let us know beforehand even though we would have been fine with it
-She took the package of sparklers and never gave it back (busy, so understandable)
In general, the Alibi Room does look like a nice spot to have dinner, just not as a big group. I did not enjoy being pushed out in a very obvious manner...Though I guess restaurants need to turnover their tables.