Went today for the first time, as I live just on the Burnaby side of town and also always try to support local business, instead of big chain restaurants.
It's around 10:15 on Friday morning when I got there, so no probably grabbing a seat. I'm also a big fan of egg bennys, so ordered the bacon one (9:75) with blueberry shake ($5).
Food came quickly. The bennys look good, eggs done perfectly, the sauce tasted great (wish there's more). It came with side of roasted potatoes (actually mix of sweet and regular potatoes, which is great), and a little of green salad. BTW, the bacon is not the Canadian back bacon one, it's 2 strips of long one.
Another 10 mins passed by, and my milkshake never came. I kept eyeing the waitress to get her attention, but she never came by to check on me. Finally she approached my table with a milkshake cup in hand. Then she kept looking at another table before telling me that she gave my order to another customer who ordered vanilla, but was drinking my blueberry shake anyway. She then told me she will just add blueberry into it, and it would only take a minute. I was having a hesitant moment, but she didn't wait for my answer. So I saw her go back to the bar area and started pouring some sort of syrup into it, and stirring it by hand. When she came back, she said if I don't like it, she would cancel it. Hmm, ok. So I took a sip, but the vanilla taste was too overpowering. As much as I wanted to be nice, I don't want to spend $5 and have vanilla icecream in the morning, so I told her it's no good. She said ok and cancelled my order. And then she added a snippy comment "oh, you shouldn't have milkshake with your bennys anyway. It's bad for your digestion".
Anyway, not sure if this middled-aged woman is the owner, but obviously she's not cut out to be a waitress. She was very disorganized through out. I saw people going to the counter to get their own refills. Maybe she can help in the kitchen or just be the cashier.
The food is good, but with the prices they charge, I can easily find something as good, but much better service.