Food: The menu is surely impressive with a huge amount of choices. There were at least 15 specialty rolls, lots of robata items, nigiri, sashimi, salads, noodles and a lot more. For appetizers, I had the Ahi Tuna carpaccio. I love Ahi Tuna, but the dish I received just tasted so fishy and was certainly not very enjoyable. The wakami salad was pretty average, nothing special. My party of four had two specialty rolls to share: the Rainbow roll and the Mango Hamachi roll. The Rainbow roll was not bad, but I expected it to have some sort of sauce on top to add more flavor (as is common on specialty rolls), which it didn't. Without the sauce, it really didn't have much flavor. The Mango Hamachi roll was again average, nothing that really got me saying "wow". The salmon belly was again, a little lacking in flavor. According to the one that had the chirashi bowl, the sashimi didn't taste super fresh, just average.
Service: There's only one waitress and shereally polite, but when she took our order, she used some electronic device which I thought was really unnecessary considering she could probably remember our order because we were the only table. In fact, we received a California roll when we didn't even order it because apparently, a table that had left already had ordered it and she forgot to take it off the system. She did take it away and explain to us what had happened though. One thing that annoyed me was that we only got our tea refilled two times when the cups were tiny, so we didn't get much tea.
Value: The specialty rolls start at around 9.99 and go up to 13.99 or 14.99 I believe. This price is reasonable for specialty rolls which come in 8 pieces, but for the quality and taste, I don't really feel like it's worth it. Overall, the prices are about the same as most sushi places in Richmond if not a little higher but they do have some more innovative dishes which makes up for it I guess.
Ambiance: We had a reservation at 6pm which turned out not to be necessary anyway because we were the only table for half of our meal; later on, one other table arrived but that was it. I thought the emptiness and silence was kind of awkward. Izakayas are usually more of a loud place, full of hustle and bustle, but Koto is just not that. Maybe they get busier later at night. The seating capacity is only 60 so this is a small place and the seats are already quite tight. Most of the seating are booths with only a few tables with free standing chairs. The decor is not like that you would find at Izakayas in Vancouver like Kingyo, Hapa or Guu; it's just like your average sushi place in Richmond like Daimasu. There is one LCD TV which can be viewed from most of the room; when we were there, it was on the AMC channel showing some war movie without captions or anything, so you couldn't really watch anyway, but I guess it would be good for watching sports.