Big Ridge used to be amazing pre-location change. It had creative dishes at a decent price, and their wok items pleasantly defied expectations in terms of price and quantity for the type of restaurant it was. Ah, those were the days.
My family and I came here several months ago to check out the new location and we were disappointed beyond belief. Service was severely lacking, the food was overpriced, bland, and in small portions, and it took forever to come out of the kitchen. Last Saturday we made another trip and while the experience was better, it wasn’t enough to guarantee any future business from us.
My mom had the fish and chips for $17.99. It came with two very curly pieces of fish (Wtf? How does that even happen?) and a decent amount of fries. It also came with a generous serving of coleslaw. I sampled the fries and the fish and I found them to be satisfactory but commonplace. You can basically get the same thing at White Spot but for a much cheaper price.
Dad got the chicken chow mein. I also sampled his and it was alright – definitely not up to par with previous orders from the old place. Gone is the amazing wok hei flavour. Chicken was a bit bland.
My brother and I both had the mac n’ cheese with a panko crust ($13.99) as it was the only pasta on the menu. Given the type of restaurant it was, I expected to see a classier mac n’ cheese, but nooo. What we got was a bland, small serving of mac n’ cheese. The pasta was cooked al dente, but that’s as good as it got. The sauce tasted like the base I make for alfredo sauce at home, and I guess the mice (nonexistent, thankfully) made do with the cheese because I couldn’t detect any. At least fill the dish right up. It looks ridiculously cheap. I ate my entire serving and had to nibble at the dishes mentioned above before I felt begrudgingly full. To put this into proper perspective, I usually only ever eat half of a pasta dish.
Bill came to a total of $75-something for four mains and 2 glasses of orange juice.
tl;dr: Promising menu changes without promising results. Overpriced. Food slow coming out of the kitchen. Rehire the old chefs. Also, close the patio doors if it’s windy out. People don’t like to feel cold while eating. Not worth a revisit.