Saint Street Grill offers a sophisticated urban dining experience located in the heart of Port Moody.
I wanted to like this restaurant very much. Having lived in cities all my life, and new to the 'burbs I was eager to try a city type 'fine dining' restaurant. Most of the reviews were positive. The truth is the food was okay, just okay. The artichoke starter was fine, but at around $12 it's hideously overpriced. The elk ragu, although quite dryl, was fairly tasty, but the risotto it sat on was gloopy, heavy and luke warm. The main courses are all priced around $25+ and should be priced at $12-15 MAX. We skipped desert for fear it would be overpriced and disappointing. The ambiance was fine, cozy at least. The service was excellent but I'd rather have poor service than mediocre food. The search for a good restaurant in the 'burbs continues.
the food is always very good and flavorful, but the portions seem to be getting smaller and the prices higher . the menu is truly different and very downtown style food , the waters are very attentive.it does seem a bit too dark inside and the decor is overwhelmingly odd but it is a very good place to dine for a special occasion
It started out great with a very tasty wild mushroom soup. This is where it ended. I ordered the short ribs which are supposed to be their "winter special". To say the least, they were awful - overcooked and tasteless. I sent them back and ordered the trout special. The trout arrived half raw and tasted like an old sock, and smelly. My partner ordered the "seafood hot pot." It looked more a soup on top of vermicelli. The seafood was way overcooked and this dish was also tasteless.
We did not order dessert, as we were anxious to get out of there. On a positive note, the service was excellent. Our server, Jay, was very attentive and professional, so we left him a good tip. He did give us a complimentary glass of wine to try to make up for the lousy food I guess. Thank heavens we had a coupon and did not pay the full price! This place needs a new chef for sure, and we will never go back.
Food: ordered cajun calamari. It was the worst calamari I've ever had. Calamari rings were tough like a piece of rubber, coating was all soggy with oil. And why do they think that cajun means a lot of coarsely cracked black pepper? Main dish was some kind of pasta with smoked salmon. Not so bad as calamari, but way to greasy and oily.
Service: Service was incredibly slow. We reserved 3 hrs for this dinner (with little kids it is a maximum that parents can allow for own entertainment ) and spent all this time and more waiting for our orders, didn't even have time for desert.
Ambiance: nothing interested. Small rooms, tightly packed with tables. Dim light, so you cannot even see what colour your food is.
Value: absolutely doesn't worth the price.
For many years this was one of our favourite restaurants, service had been good and the food was usually good. I find the ambiance only so-so. We would go for anniversaries or birthdays a couple times a year. We've sent many people there with high recommendations. So it was with lovely anticipation that we went there last night for my mother's 60th birthday.
When I called to make reservations for the party, I waited on hold for over 6 minutes. I hung up & called back, then was miraculously handled right away (I think they'd forgotten I was on hold). Then I had to negotiate in order to get separate bills for our party of 10 and have them accept any Entertainment Cards. While having to "get special permission" from the manager to do this seemed excessive, he gave us a limit of 3 coupons for the entire table, of which we only used 2 - this seemed reasonable.
Things started fine, though they were very slow to bring the bread. The starters were fine. Then the meals came, all EXCEPT for one. Manager said there'd been an accident in the back, her dish had been spilled, it would only be 4 minutes. Fine.
The promised 4 minutes was more like 15 minutes!! My poor aunt had to just sit there while we all ate our meals. I had the braised pork, which was tasty, but there was very little rice, which was poorly cooked, some hard and crunchy, some mushy! We all shared some of our meals with her (it would be cruel otherwise). By the time her meal arrived, we were almost done ours. She had the seafood hot pot, which again was tasty, but was very watery - more like a soup. Then we all had to sit while she got to eat her meal, however due to the nibbling, she wasn't able to finish even half of it. This was awkward for everyone.
We were all surprised when her bill arrived and she was charged full price. I brought it to the manager's attention, and he said "Well, I did you a favour by splitting the bills AND accepting the coupons". My reply was to thank him, but that had no effect or benefit to her, she did not use a coupon. He looked at me, stiffened, said "Fine", snatched her bill from the table and stormed off in a huff. She was given 1/2 price for the entree. The waitress tried to justify his actions. He continued to either glare at me, then when I saw him, he'd pointedly look away, as we went about paying our bills and leaving.
The reason I went through the trouble of bringing this to the manager is because it was going to affect the waitress's tip otherwise. It was not her fault, so I didn't think she should suffer for it. It was management's responsibility to make a mistake of this magintude right to their customer - a simple, sincere apology (his was VERY insincere), and even $5 off her bill would have mollified her and us. However 1/2 price with a bad attitude will ensure that none of us will ever return again. For the prices they charge (my bill came to $80 for myself & my son) one expects a little more. A true shame!
Went there for the set menu on Valentines Day. My angel hair seafood pasta was overcooked and mushy plus there was sand in some of the scallops. While the management gave me a credit, I was very disappointed in the quality of the food as it came highly recommended by friends. Customer service was good but found the waiter to be a bit much (sure he was there for sometime). Overall, it was not worth the $75 per person.
The place has a nice feel to it. It's too bad it isn't backed up by really top notch service and value for the money. Our waiter seemed very snooty and abrupt with us. Who knows maybe a bad day, bad night - everyone has one. But it turned us off ever returning! Food was overpriced for what it was. Portions are decent but the taste just didnt justify the price.
The interior decor gives mix-match atmosphere. The worst thing was the dark red lights which makes it very hard to see what I was eating.
I was there with a birthday party - table for 10. I ordered the Veal Rack - unfortunately it was full of FAT and the sauce wasn't flavourful at all!!! It was over $30 for the dish and it was definitely not worth it. I shared a rare beef dish and it was too salty! The birthday girl ordered the Poach Snapper, she was very disappointed with her dish as there is not much flavour. No one from the party totally raved about their dishes...nothing too impressive for the price for the dishes.
Not worth trying it, unless you want to be disappointed.
Went here for a birthday dinner with 3 people. My lamb was overcooked. We ordered a bottle of wine, and were forced to use cheap and oddly shaped wine glasses. Given their wine list, they should be albe to afford Riedel or Spiegelau glasses.
Bill for the restaurant was hand printed and the service, while pretty good, was stiff/formal.