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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3
  • Reviews18

Browns Socialhouse

215 Newport Drive
Port Moody, BC V3H5C9
Tel: (604) 461-7676
Neighbourhood: Inlet Centre
  • Cuisine: Pacific northwest
  • Price: $$ ($15 - $30)
  • Reservations: Large groups only
  • Service: Takeout
  • Meals: Lunch, Dinner, Weekend brunch
  • Features: Ocean Wise, Patio, Television, Wheelchair accessible
  • Hours: Mon: 11AM - 11PM, Tue - Fri: 11AM - 12AM, Sat: 10AM - 12AM, Sun: 10AM - 11PM
  • Browns Socialhouse offers a sleekly well-designed yet casual atmosphere with warm, efficient and unpretentious service. The creative menu is comfort food inspired, fusing west coast cuisine with our very Vancouver ethnic influences. We offer a great selection of appetizers, full sized main courses and fun desserts, we also serve a delicious brunch menu on the weekends and holidays. Our signature center bar offers up a great meeting place for cocktails.

Reviews

Displaying 1 - 18 of 18 Reviews FoundSort: Useful | Helpful | Reviews | Date
Unprofessional staff
By princess123 of New Westminster BC (149 Reviews)
Submitted Friday, June 27, 2014 - 1:20pm [Dine in]

I have generally had a good time at browns. But this location has the worst unprofessional waitresses. Ours was never around and we were not given cutlery, napkins clean classes etc without begging. We also witness a group of people who we're being told off loudly by more than one staff member when they asked numerous times to be moves to a different table that was not being used and was not used all night for no reason . It was embarrassing for the restaurant. Another table near us had paid their bill but then one person decided they wanted a coffee. They were literally told they could only have the coffee if they went inside because the patio was closing even though we were still out there and plenty of other people were too. When I went to the bathroom I heard one person in the group say they didn't want to pay for the one coffee because it was stale and cold. She was refused and ordered to pay the bill when she asked to see the manager they conveniently could not "find" them. What a sideshow. This stuff should not be seen by customers when they are trying to enjoy a night out.

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Good for a Quick Bite
By kewpiebaby of Vancouver (200 Reviews)
Submitted Saturday, August 13, 2011 - 8:37am [Dine in]

A very cozy, cool place to hang out, especially in the summertime on the patio. Service is friendly, and the food is not bad. I like coming here after yoga for a quick bite and have tried both the yam fries and ribs. While those seem like regular dishes that you can get anywhere else, Browns delivers on taste and it doesn't hurt the wallet too much. I like the ambiance the most. It's great for hanging out and catching up with old friends. Great location and its got some pretty cool vibes. =)

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I Love Browns!
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Saturday, June 15, 2013 - 12:33am [Dine in]

So much better than Earl's or Joey's.

WE LOVE to come here. Waitresses are always top notch. Clientelle Not so much. Could so with out the puin dudes on Fri nights. But the restaurant deals with them appropirately.

Blackend hlaibut sandwich the best.

Whole place it fun - lots on really young and old people too! It's the best

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Sufficiently good restaurant to come back.
By priggly of Coquitlam (73 Reviews)
Submitted Friday, July 30, 2010 - 9:38pm [Dine in]

I dined at this restaurant on the evening of 30 July 2010.

I had the hot wings appetizer plus the double patty burger as the main course.

The quality of the food was average to good, not outstanding. The service was good. The ambiance was that of a sports bar with football vignettes/TV and a young, trendy crowd. The noise level was high and this is not the sort of place you would take a date to unless she was profoundly into football.

The server was pleasant, attentive and proficient. By no means was she inappropriately attired or lascivious. The comments of the previous reviewer, to wit, that "Both my friend and I noticed that these waitresses were wearing very short tight skirts, tight fitting cleavage exposing tops and high heels. This attire may be appropriate for a lap dancing or strip club but is not befitting a restaurant serving brunch on a Sunday in an area populated by young families" is absolutely exaggerated and, quite frankly, bizarre, to the point that I strongly suggest that the writer of this review seek counseling before it is too late.

Would I return to Brown's Social House in Port Moody? Perhaps. But there are numerous other high quality establishments out there that deserve to be sampled. On this basis, Brown's will be lower on the list until such time as I have sampled the alternatives.

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New Port Moody Restaurant
By chartwell of port moody (58 Reviews)
Submitted Tuesday, June 16, 2009 - 4:02pm [Dine in]

We were greeted at the door by two young ladies and our server was there in less than a minute. The drinks came just as quick. Soon after that our drinks were filled up at no charge and the food appeared in a few minutes with the server right there checking on the quality of the food. On the way out the Manager/ Owner checked to see if we were happy as did the ladies out front. I think the restaurant is geared for the young crowd in the evenings but was great for all ages at lunch time.

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Not a Pleasant Experience
By Valdemar of Burnaby, BC (38 Reviews)
Submitted Friday, November 18, 2011 - 4:17pm [Dine in]

Where did Brown's suddenly pop up from? Out of nowhere, we have this chain of restaurants in Metro Vancouver (No, I'm not calling it a Social House).

I was given a gift card, so I took my family there to try it out, thinking we'd be getting another Milestones-type place.

Food:
The worst part of the experience was the food. My wife got sick from the burger she ate, and said it tasted like it was a cheap frozen patty not particularly cooked well. My hashbrown-type dish had some of the lowest-quality, fattiest meat I've had: Fine for a greasy spoon, but not for these prices. My other family members were not excited about their food, either.

Service:
The restaurant was fairly quiet for lunch, yet the service wasn't great. The girls are dressed up in typical all-black outfits like you see at Earl's, and seem to be hired for looks over everything else.

Value:
For these prices, I'd expect more than low-quality meat and burgers. It's like they took Denny's food and charged twice as much.

Ambiance: Fairly typical.

Overall: With so many other similar options, I can't see myself going to Brown's again. Milestones has never let me down, and the quality of the food at Brown's was so poor that it isn't worth trying again. How this chain got so popular is a mystery to me.

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Nice place to hang
By i♥food of coquitlam (6 Reviews)
Submitted Tuesday, March 27, 2012 - 11:13pm [Dine in]

I have taken out of town guests here and Ill be honest I always get the DRAGON BOWL. YummmmmmM!
But my guests have eaten all sorts of things and they always like it.
I love the Dragon Bowl so much that I make sure I get it every time I go.
Good service too.

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What happened?
By poorestoliver of Vancouver (24 Reviews)
Submitted Sunday, September 12, 2010 - 6:45pm [Dine in]

Over the past few months I have eaten here a few times and was usually happy with the food and service. Boy have things changed. The food is not as good as it was, the portions are smaller, the prices have increased and service has declined. On my last visit ( and it will be my last ) the serivce was terrible, we waited 15 minutes to place our orders and finally the floor manager took our order after noticing we had been ignored by the wait staff. Our server then brought us some water delivered on a tray filled with dirty dishes and said nothing more to us. When dinner finally arrived it was a disappointment, the taste had changed for the worse and the portions have shrunk from just a half a year ago or so. The server continued to ignore until it was time to bring the bill. When a rstaurant like the Browns charges an average of $15.00 + excluding drinks customers deserve better than this. I won't be returning anytime soon.

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We Loved It On Saturday Night
By jose_darren of Burnaby (2 Reviews)
Submitted Sunday, September 12, 2010 - 5:26pm [Dine in]

We decided to visit this restaurant pretty much spontaneously last night because someone suggested we really need to try somewhere new. I am really glad we did. We weren't a large group (8), but they manged to sit us down right away with no fuss. The place has a cool modern ambience and kinda exhudes Pacific Northwest. It was the Saturday night (which means lots of time on our hands) and the ambience called for it so we ordered drinks. They have a good selection for wine here. The food was good to great. I would say it was delicious to very delicious but I suggest some more spicy items. The atmosphere was the best part with the right decor and lightning and most importantly out of this world beauties. Even the girlfriends commented on how gorgeous these girls are. These waitresses can get a job at Earls easy. We loved it. They were confident and attractive. Goes without saying we will be coming back here. This in spite of a slightly higher than average price but I guess the quality of the decor, restaurant and staff calls for it. You get what you pay for.

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Poor service and inappropriate dress code of servers
By mala of Port Moody BC (5 Reviews)
Submitted Wednesday, July 28, 2010 - 9:39pm [Dine in]

I had brunch at this place a couple of months ago with a friend on a Sunday. The first thing we noticed was that despite not being very busy, the person at the desk inside had difficulty knowing how to seat customers. After being made to wait, a few other diners arrived and she got herself into a flap instead of seating any of us! Eventually, another waitress had to seat us. Both my friend and I noticed that these waitresses were wearing very short tight skirts, tight fitting cleavage exposing tops and high heels. This attire may be appropriate for a lap dancing or strip club but is not befitting a restaurant serving brunch on a Sunday in an area populated by young families. Why do the servers have to be degraded in this way? The food itself was mediocre. I will not be returning. I much preferred this place when it was Jamiesons.

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Great ambience, Mediocre food and poor value
By Springbok of Port Moody, BC (8 Reviews)
Submitted Friday, June 18, 2010 - 11:27am [Dine in]

I have visited Brown's twice now, once to grab appies and a few drinks and a second time to have dinner.
The restaurant is nicely decorated and finished. One of my visits was on a Friday evening and the clientelle was young, a little rowdy and loud. The service was prompt and we were looked after well by our server.
One major dissapointment was the food. I ordered a calamari starter on my first visit. The calamari was rubbery and the tubes were tiny. I found the majority of this appetizer to be breading and for the price point I had expected better. The beers we ordered were a little flat but as the place was so busy I decided not to bother trying to return them.
On my second visit I had their burger. It was decent but again due to the pricing I had expected something more substantial.
Overall I would go back and have a couple of drinks at Brown's, but I think I would shy away from their food offerings.

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The Great Hotspot Newport Village Needed!
By winofoodie of Vancouver (1 Review)
Submitted Thursday, August 20, 2009 - 7:57pm [Dine in]

I was a fan of Browns for being like an Earls, Joey's or Cactus Club, but different and better. Now that they opened up in Port Moody, I'm extremely happy because I have a place to go where I know the experience will be consistent.

The food is great and they have a handful of knockout dishes. The General Tao's Chicken (which I have everytime I go) is delicious and the Dragon Bowl is another must-have. I forget the name of the dish, but there's a salad with seared tuna and it is the best salad I've ever had. I wouldn't recommend getting a burger from there (they're not that bad, but they're not the greatest) and I hear the pizzas are pretty decent.

The service is outstanding. On busy nights, the owner will be there and making sure that you're fully satisfied or else there will be one of a few managers there to ensure a happy meal. The service staff has the most beautiful girls I have ever seen and there is one Asian girl there who I fell in love with (I'd say her name, but I don't think I'm allowed to).

The value is good for most of the stuff. It's a higher end of the mid end restaurants, I guess you could say.

You need to know that it is a "hipper" restaurant and so the noise level is pretty high. Still a good place to bring a date, but I wouldn't go here for the first one. The venue is quite beautiful and definitely the nicest out of all the Browns restaurants that I've been to. The only thing I don't like is the big lcd screen at the urinal in the men's washroom. Kind of gives you a headache haha.

I know my review was quite descriptive, but I go there once or twice a week so I know the place inside out.

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heart the cheap drinks!
By god_damn of Vancouver (15 Reviews)
Submitted Friday, December 31, 2010 - 1:10am [Dine in]

browns is a nice variation from cactus and milestones (which i detest) and located conveniently in adorable newport village. i've come to this location quite a few times and found it to be quite a solid restaurant. food is decent, and of okay value (15-20/person). love the ambiance - find it modern and charming. servers are polite and do their job but it's nothing to write home about. best of all though, love the cheap drinks here! everyday bellinis for $4! ummm yes please! there's also a couple other cocktails i like including a nice sangria. there's not alot of choice out in the suburbs but browns is definitely a great choice

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Good
By motheroftwo of port moody (9 Reviews)
Submitted Friday, June 14, 2013 - 12:09pm [Dine in]

I've been to Browns quite a few times. I think that its a not bad place. The food is so-so priced, not cheap but not totally outrageous. Ive enjoyed my meals every time. Ill go back again, but I have to admit I go there so often due to convenience rather than love.

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New menu
By foodzulu of Port Moody (5 Reviews)
Submitted Tuesday, November 16, 2010 - 9:41am [Dine in]

I have been frequenting Brown in Newport Village since it opened. It was a welcome change to the previous 2 operations at this location but recently the chain changed their menu. In my opinion and in many other frequent clients opinion, they have dumbed down the menu and have taken off some of the best items, obviously to make easier on the kitchen. This is odd at a time when the likes of Cactus Club and Joeys have made amazing changes for the better to their menu. In this day of great salads they now have only 3 salads and 2 of them are the same salad with a slightly different dressing!!!
I also find that the floor managers do not seem interested in the service and do not seem to be paying attention to whether food is going out on time, or whether tables are being served quickly.When one has a larger group show up and one wants to put a couple of tables together it seems to be a huge hassle for servers and managers.
Please don't take your regular clientelle for granted, there are aother options and new one opening shortly.

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Young Partiers ONLY!!
By Mia Bella of Port Moody BC (2 Reviews)
Submitted Friday, July 16, 2010 - 5:06pm [Dine in]

I took my family here just to try it out and I couldn't even hear my self talk! The place was so loud even my kids got a headache and the waitress had to yell!! The food was average but nothing special. If I go here again I will be sitting outside!!

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Another option instead of Milestones or Cactus Club
By muffinbaker of Burnaby (9 Reviews)
Submitted Saturday, May 22, 2010 - 6:49pm [Dine in]

Tried out this location the other day not sure what to expect...but...surprisingly was impressed with the tastiness of the food. Had the Ocean Wise potato-crusted Halibut with the "cowgirl" salad - zesty apple-miso dressing was truly deelish. Friends had other entrees and were though that their food was definitly good enough to come back again. The brunch menu although limited looks interesting, will have to give that a try. Great little spot in a great little neighbourhood.

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Vacant server matches the food
By sherman of Port Moody (1 Review)
Submitted Thursday, February 4, 2010 - 6:32pm [Dine in]

Our server could barely pronounce Pad Thai (in fact we weren't even sure what she said) and the dish I got wasn't Pad Thai. It was okay tasting but not Pad Thai. Our server seemed completely out of it and thankfully we saw very little of her. Wouldn't go there again.

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