The Boathouse serves west coast fare in a relaxed atmosphere.
Went for a group lunch on a Sunday. Somewhat sparse considering they have a brunch offering.
Food - their food wasn't amazing but just okay for such a nice restaurant. Ahi tuna appy was super yummy but everything else wasn't memorable at all. Miso-crusted halibut had potato wedges so overcooked they were actually pointy in my mouth. Fish itself was also overcooked.
Service - great from our servers, but had long wait times for our food.
Value - seems pretty expensive.
Ambiance - pretty nice place, location, decor.
Their only saving grace is the location, the building, the scenery and the atmosphere.
The food is overpriced for what it is, and inconsistent at best - which is some understandable considering how long the kitchen line is and the amount of turn over they are doing.
The service staff is always top notch, and the drinks are actually quite good but the bar is slow to deliver.
The patio is probably the biggest disapointment, I think they could have done much better architecturally.
My fiance and I brought four of our close friends to the Boathouse for my birthday and it was our first time going to the new boathouse in Port Moody. It was July 1st and was extremely busy but we were sat within 10 minutes. Once we got to our table, we were given our menus and our server arrived shortly after to take our drink orders. Me and 3 of my other friends all ordered the Starburst Mojito (we were told it was created by one of the employees at the bar) it was fabulous! Very sweet though so if you do not like something sweet then maybe it is not a choice for you. I ordered the Grilled Chicken Penne (I do not eat fish, seafood or steak) but it had just the right touch of garlic and was nice and creamy. More chicken would have been great to see but it was great otherwise. my fiance had the King Crab legs and said they were very good, another friend had fish and chips and she said they were the best she has ever had, the other ordered a seafood chowder and barely ate all of it because of the amount of seafood in it, one of our friends ordered the steak and lobster and said his steak was perfect and the seafood was fresh, and another ordered a fish dish and he also really enjoyed his dish. We all loved our food immensly! It came to the table hot, fresh and very favourful. I would have liked some fresh pepper for my pasta, but I think our server forgot. I ordered a slice of cheesecake for dessert and the piece was enough for 3 people to eat from! The view is fabulous (great restaurant for a first date, or special occasion). We will definately be back!
I had dinner on the patio at the Boathouse Restaurant the other evening. The inexperienced hostess was polite but unable to answer standard questions, including enquiries about reservations. The service was also mediocre, with friendly, but inexperienced wait staff. The food was ok, the drinks ok too. However, with that being said, I must say the overall atmosphere and decorating is great, and the patio fantastic. My recommendation—make use of the patio on a hot summer day with drinks and an appy, but if you expect great food and service save your money.
...but I've DEFINITELY had better. The Boathouse is probably well known to Vancouverites as they have many great locations throughout the Lower Mainland.
The Port Moody location would seem to be another perfect locale for this type of restaurant. Right on the inlet in Rocky Point Park, the restaurant offers up great water views if you happen to have a table along the windows. Inside, the decor is cheerful and warm with lots of exposed wood beams and high ceilings. The kitchen is also a galley-type where the action is always visible. That's the good....
...the bad involves almost everything else. While the seafood itself is fresh, they add icky, syrupy sauces that taste like they came out of a jar. Case in point was my wife's Sea Scallops in Pepper Sauce. We were expecting a peppercorn sauce similar to what you would get on a steak. Instead we got what amounted to teriyaki sauce...complete with sesame seeds. My biggest pet peeve in a restaurant is an inaccurate, or worse, misleading menu. Who knows how many other inaccuracies there are on the menu. The good news is the service staff was very good about switching the dish to have the sauce on the side. My dish was the Seafood Pot Pie. It was tasty, but the pastry was kind of cold and tasted like it was thawed from frozen. Fortunately, my dish wasn't all that expensive.
Service is also lacking. Servers are all young and seemingly inexperienced. Our waitress spilled water all over our table as she was clearly distracted. Cleaning up amounted to wiping the water and ice onto the floor. Not cool. She also had to be reminded to refill the glass she spilled!
Overall, a decent place, but there are better places to spend your money if you want the full dining experience.
Glad that we didn't stay for the dinner... We wouldn't have thought it to be so badly reviewed, but here I am reading about nearly our exact experience, written over and over again...TERRIBLE!!!
We spent the day at beautiful Rocky Point and walked around to the beach across from the Boathouse. Had a look back and decided that some poached prawns and cocktail sauce were in order. Upon our arrival, we discovered that it was still Appy Hour and we could order a few Appy's to try at a decent price. Prawns, Halibut bites, and Calamari and yam fries...Great!
Service to start was slow (servers were chatting at the end of the bar). We ordered a couple bevies and some ice water. The drinks came but no water, so I asked Crystal (our server) again.
Food came and we dug in. After one bite our she asked how everything was... we did just get it, so we said good. Flagged down someone to get Crystal back to order more prawns before 6pm. She came and said that it looked like we were looking for her (because I was!! Why not come on over to the table to be sure?! This was 5 mins to 6 and our drinks were empty, and nearly out of water. Didn't see her again for 20 minutes when she came out with our second order of prawns.
During our drink-less wait, we ate through our other appys and discovered that the bottom half of the calamari was a bunch of dark brown crumbles, which to my pallet (had more than my fair share) tasted burnt. I brought it to our servers attention when she dropped off the prawns and she told me that those are the bits and were ok. I reiterated that they were charred and inedible. I asked why it took over 20 mins for our prawns and that we would have ordered drinks 20 mins ago had she asked. She said they were busy (not really, most people came in that we saw at 10 after 6). She filled our water and slammed down my Wife's water glass and walked away shaking her head. She came back with the bill, we paid, and I asked for the manager.
Denis the manager came over and listened to what I had to say (all of the above). His first words came out with a stink like he just ate a cigarette butt. Ewww! He seemed to listen and said he'd bring this to our servers attention. I guess he's heard this often enough...because he didn't seem to care if we came back or not.
Funny thing is (Denis), tomorrow is our Anniversary (which we celebrate monthly), and this was going to be our go-to place as it has such a beautiful patio view! Oh well, 2 appy's, 2 dinners and a bottle of fine wine will be purchased elsewhere every month!! They won't see our $200 every month!
This place isn't worth a second try, especially after reading how many people get sick and have had such terrible experiences. We just moved from False Creek and frequented the Kits and Downtown locations, and will miss them dearly... We are not happy with our new, local Boathouse! Grrrr!!!
Nothing to rave about here. The food is just average and way overpriced. Service was the usual pseudo-friendly, but in fact I don't care: I ordered a special mojito but got the usual one only. I asked the waitress if that was the (I think) Jamaican mojito, as it looked just like a plain simple one. She asked the bartender and came back to tell me that they do not have the kind of mojito (after she delivered one that she declared to BE their specialty...)
The heating on the covered patio was way to hot, so we almost melted and my partner got a terrible cold from going out on the pier afterwards.
We will certainly not return.
Shame about this one, it has lots of potential but unfailingly drops the ball with mediocre food, smallish portions, spotty preparation and quality control, and very high prices that are unjustified by the product. Huge markups on drinks make consoling yourself about your bad dining choice a very costly proposition.
Service staff are unfailingly good based on my experiences here for lunches and dinners. The location is lovely, the layout and architecture work well, but let's be honest, that's not why you select a restaurant, it's all about the food.
As with other Boathouse restaurants in the city, Richmond, White Rock, and New West (been to them all in the past year) they seem to position themselves with a misguided sense of importance. Having deposited something like $1000 into their till over the past 12 months, my dinner last night at the Port Moody Boathouse has solidified my opinion that I probably won't be back, there are many places with better ambiance, much better food, and much lower markups on the drinks.
File this one under "Missed Opportunity".
We went here for an early dinner on a saturday evening. They were not fully booked. Still service was slow and inattentive. Long wait between the appetizer and the main course. I ordered the stuffed wild salmon. The salmon i received was the smallest driest salmon i have ever eaten in a restaurant. For a seafood restaurant, they should be embarrassed to serve this. I have had better salmon at the white spot!. dinner included the tiny piece of salmon a couple of stalks of broccolini and a scoop of mashed potatoes $26.99. My hubby had the miso halibut which was at least moist but with a couple of pieces of broocolini and a bit of rice overpriced at $32.99. Waitress checks on us when we are almost finished, " how are the first few bites?"-a little late to be asking that. Have to ask for a coffee refill it is not offfered and that takes another 5-10 minutes. Cant understand how this restaurant stays in business, food and service is so mediocre, and overpriced. UNIMPRESSED and would NOT recommend it!
First of all, we didn't see the $30 Holiday Group menu until we asked the server, she asked me if I booked early and if I was "offered" the special. Well, when I saw this promotion, I booked via OpenTable on Oct 3, well before the expiry date of end of Oct. Then she has to inquire it with the manager, that part was fine.
Service was below par, server was particular too lazy to walk around the table to place the utensils or plates of food, everything were handed over across from me and I had to "receive" the items myself and I wonder where is the service coming from with that 15% gratuity? The tips wasn't even worth 5% in my honest opinion.
When it comes to dessert time, Créme bruleé is supposed to be creamy like pudding! But the one we have is just like a over cooked pound cake! While leaving the restaurant, we had to wait for our party to use the restroom, the sign at the reception clearly says all guests in your party will also receive a Gift Certificate for 2 Brunch Mimosas to use in the new year, and we weren't given during the check. When I asked the reception, she had to search for our reservations I made thinking I was here to lie for a coupon for 2 Brunch Mimosas? Even thou we were given these coupons in the end but a very unpleasant for the pre-Christmas dinner.
After getting home, the friend who dined with us had taken a photo of the menu, then I just noticed the coffee or tea was included; we were NOT offered or asked what we would like during the order of our food in the beginning.
Thank you for giving a very unpleasant experience!!!
Went there for a company function and had a choice of 3 dishes that were pre-ordered in advance. The restaurant was not that busy when we arrived at noon. Considering we ordered in advance and were limited to 1 of 3 main courses - the 2 hours it took to feed us was ridiculous. Even more disappointing was the quality of the food. Horrible, bland, burnt and disgusting. I actually felt bad that my company paid good money for that horrible food. Do yourself a favor and skip this place. I'm sure there are better choices in the area.
We have been to the Boathouse in other locations in past years and a couple of times in Port Moody since they opened. It can be difficult to find parking and so we were impressed that they did offer a Valet Service even though we did not use this service. The Restaurant was a different story as each time we have gone to Port Moody we have found the service lacking and the food very plain tasting. On our current visit our evening started out with a 7:30 reservation that had us waiting for an hour.....we were very disappointed that we did not get to our table until 8:30!! - making us wonder about why we bothered with a reservation in the first place. Our evening was now going to be a much later one than planned. We found the prices to be very high for the quantity and quality of the food and the service was just not as one would have expected. With the Seafood Chowder order we had to chase a server for a spoon, the Seafood Grill was very flat tasting and not fully cooked, we requested the roasted potatoes and got mashed with one order, another order came with a horriable Wild Rice side (sides were not listed on the Menu) so mashed potatoes were requested and the server brought roasted, the Prime Rib was full of grizzle, the Steak was very small and was on a huge plate making it look even smaller - etc. etc. The ambiance was okay - but it was very noisy. I think we would have had a lot more fun and better food if we had ordered a Seafood dish from the Fish & Chip Vendor at Rocky Point Park. Amazingly enough the Restaurant seems to be full every weekend - one can only assume this is due to most people either not being aware of the Service/Food Issues or do not really care. We have had better food & service at a much better price from other less known restaurants in the Tri-City area. We have no desire to go back.
My girlfriend and I, who both work in the service industry in downtown Vancouver were in the Port Moody area and decided to try out the Boathouse for a nice late sunday dinner by the water. Our first impressions were great. Valet service for $3 (might as well be free at that rate, but not complaining, I gave the guy $5) The building is brand new and has great charm and grandeur. We requested to sit on the patio and of course on a nice sunny day by the water it was a hot commodity so we sat at the bar and had some drinks while we waited. SO far SO good.
Then it was time to move to the patio. We were greeted by a nice gentleman that was wearing his "Kanye West" sunglasses, not so cool... I don't care how sunny it is, in the service industry eye contact is everything! don't hide behind your oversized glasses. Sunglasses aside he seemed quite nice, knowledgable and attentive.
While we waited for our food for quite some time we noticed that the music was loud and quite obnoxious. The trance beats from serius satelite radio wasn't quite fitting for the mood or the atmosphere. We found it quite annoying actually, I can't imagine what the older couples in the other tables were thinking. Might want to adjust the volume or just change the music.. it's not the Roxy!
When our food finally came out after 2 baskets of bread and our appetizers, everything looked great.. but then we cut into our food. Fish was undercooked, Halibut almost raw. My steak was ordered medium rare and came out medium well, on the ends very well done! Aside from being overcooked it was a tasty steak.
It really didn't matter how good or bad our food was though because our waiter didn't come by to do his quality check until we were almost done and when he did it didn't seem like he cared too much.
To say the least we didn't stay for after dinner drinks or desert, ended up going to starbucks and enjoying the better atmosphere there.. that says something about the atmosphere at the Boathouse.
All in all, I would give this place a second chance but the young staff needs some growing up and possibly even the management too. Our bill was $106 and I tipped the kid $14. I think it's the worst tip i have ever left and felt bad doing so, but you get paid what you deserve and really it didn't even warrant that.
If nothing else, go have some drinks and appys on the patio.. hopefully they will have different music on when you go.
I've been there twice and tried different dishes both times. (though I would have been happy to have the Salmon again and again...) The servers were friendly and talkative without being too chatty. Though they are a newer restaurant with a great view and nice ambiance, they didn't seem to be content to rest upon that and still worked hard to make us feel appreciated. The food was hot and fresh, and just amazing! I think I'd like to work there just so I could eat the food more often. We don't go to restaurants in this price range too often so it's nice to get good value and service for our money.
My experience with the boathouse wasn't anything special. I had a mediocre salmon and the wine was sincerely the best part of the meal and that is not the Restaurant's doing. I would go again but not to dine alone or to take friends to. At peak hours everything seemed rushed and the server was lurking about as I signed my credit slip. I felt like I was being stalked!
We had the worst meal here. We ordered prime rib special, and it came stone COLD. We complained and sent it back. The manager brought us out new plates, but they had simply heated the plates and vegetables and put the same cold meat back on the plate! When I said "it's still cold" to the manager , he just kinda shrugged and did nothing. The food itself was of poor quality, I would not even serve this food at home to my family. All in all , a terrible experience. We'll never go back.
went here with my bf for an anni dinner and we were VERY disppointed! we sat on the patio and the window sill was covered with dead bugs and mosquitoes. not very clean! we ordered some appies which were ok and my bf ordered the steak which was ok but i ordered the haibut with miso and it was AWFUL! totally overcooked and had absolutely NO flavour. will not return!
Going through Dine Here last night to find a place to eat, my boyfriend and I chose The Boathouse. Thinking that it would be a beautiful, delicious new restaurant to try, we headed out to Port Moody.
Unfortunately, walking in the door to Ditzy blonde hosts was our first indication that things were about to go horribly wrong. The wait for the dining room was 40 minutes...So we decided on the lounge. Although the building is structurally beautiful, the lounge tables are not comfortable and do not provide a suitable atmosphere for two people to sit across from one another. The lounge was also graced with the two young bartenders, who unfortunately lacked most service skills...No one explained the menu to us, service was slow and he used words like "guys" and "cool" throughout our entire dining experience. Finally a wonderful waitress took time out of her own tables to explain the menu and some good choices for dinner.
Now, the food....Greasy, overcooked, and just plain not so good for a seafood restaurant that is in a higher price category. The only "food" that was good at The Boathouse was our white wine sangria's. The amount of food was great, but other than that, it lacked taste and was not properly cooked. Rather sad when you are paying over $30.00 for a plate that is supposed to be GREAT seafood.
The Boathouse would not be a great choice if you're looking for amazing seafood and service. Not only was the food bad, the servers are young, rather rude, and do not know the menu.
Curiously opening the mysterious to go container in the fridge proved too irresistible; massive shrimp stuffed with the finest our ocean has to offer. My will power was no more, eat now ask questions later. The glare from my wife after finding only remnants of rice in the fridge was entirely worth the incredible morsels that titillated my tongue the night before. At the next available opportunity I found myself enjoying an entire plate of boathouse stuffed shrimp and I salivate just thinking about it. Service was solid but server speech was scripted; not her fault she must rattle off drink, appy and dinner specials not knowing my decision was set in stone:more stuffed shrimp. Perhaps romancing too much adds an impersonal touch. Perharps I'm just angry my last visit the romance influenced a change to the 1 lb shrimp/prawn dinner. The three massive prawns rivaled the stuffed shrimp but the key lime shrimp were cold and tasteless. It may be personal inexperience knowing the details of key lime shrimp but I can't imagine anyone enjoying them...especially when stuffed shrimp is available.
first time to a boathouse restaurant will return meal was very good. Took advantage of the dine out 2008 package. Will recommend to friends. THe waitress was very pleasant and made our evening even more pleasant.