I go to this Starbucks almost every day. Sometimes twice a day. I pay like $5 each time for a coffee. My sister goes there sometimes 3 times a day.
Today I went in with my daughter. At the other great Starbucks on Shaughnessy st in Poco they once asked if she wanted "tiger" stripes on her hot chocolate - chocolate and some caramel - they put a lot on! She loved it and has ordered "tiger" stripes many times in Starbucks all over the lower mainland but does not expect more than the standard size drizzle,just a little of each. Today I asked when I ordered for "tiger stripes" and told the girl what it was. She said fine. When we got the hot chocolate there was only a tiny bit of chocolate syrup. I asked the barista to put a little caramel on as she wanted the "tiger stripes". Then the lecture came.
"Well, it's actually extra. You have to ask when you order and then you will be charged for it." I explained that it hadn't even been my idea, but rather other barista's and no one anywhere had ever said it would be extra. "well, we're running a business and I'm the manager and you are supposed to be charged for it" she went on "we can't give everything away for free". Are you KIDDING ME??? One mini drizzle of caramel on a tiny hot chocolate. I see people ordering extra caramel, "layered" caramel frappuccinos and a whole host of other things and are NEVER charged extra. I thinks it's quietly understood, that they would not have the balls to charge extra when you pay so much for a coffee. This lecture was also given loudly in front of other customers, I guess to make me feel bad, but it just made her look cheap and stupid.
So, the net result of the lecture from Ms. Genius Manager and businsess executive extraordinaire is that neither my sister nor I will be ever going to this Starbucks again. So her 2 cents worth of caramel will result in a net loss to this store of $4000-$5000 this year alone. Wow- we spend that much on coffee - time to cut back anyway. We're heading to Tim Hortons tomorrow. She should be recommended for Manager of the Year.
This place really surprised me with the whole package. Since I don't expect to find a japanese restaurant really satisfying my taste buds in the country side, this is definitely a good find.
My family and I drove by after Costco and saw their sign beside Save-on-food. Looks pretty nice from the
outside and we were afraid to go in since it's pretty tiny.
But, wow, the food was awesome. Every dish was nicely presented and the fusion rolls, well, we didn't try all at once, but a few, and they were very very different from the rolls at other places. We had snoopy, torpedo and my favourite, bumble bee under servers' recommendation. We were Totally surpised and overwhelming. All I can say is you've got to go see and eat yourself to see the differences.
The servers, they were pretty young, but attentive and friendly, so we actually started to feel comfortable under their care under a few minutes.
Value, well, I can't say they are on the cheap side,but I seriously was happy to pay for the price since I enjoy so much the atmosphere and the service and most of all the food.
Defintely, I will come back and recommend all my friends to come have a try.
On one note, they get packed really easily, so I guess I would recommend people to avoid rush hours since they only have five or six tables.
This place seemed really quite a catch..until we walked in.....We were made to wait in line..(really)??? at a pub ?? there were no crowds..at all...all the tables on the patios were for 4/somes only..and most people there were in 2's..so tables outside were completely out of sequence. We sat inside by a window. and had cold air blown on us the entire time, we moved, and still felt like we were being blown away !!! The food was bland at best..very obviuos, it was deep fried, fried, fried..had beet soup..it was barely even warm. The atmophere was old and seemed unkept..then I visited the ladies room......so disgusting.. I was afraid to even think about the kitchen... wont go back for sure.....not a good experience..felt overall dirty..
When i walked in, it was a bit confusing, i was with my sister, there was what seemed like an upper area..and lower area..we sat in the upper, as it seemed brighter. we sat..and we..sat..and..we sat. No body gave us the time of day..there was contact with the customers on the lower half. We had to get up and ask for help..then we were treated as though we inconvienienced them. Once we ordered and got our food, (and warm pints of beer) it took a while..the wings were gross and greasy...the plate had sried stuck on food from i suppose the customer before.... and the surroundings, really smelled poor. Like there was mold ..in the walls. Although my sister suggested that is was from smoking and past cigartettes..that also makes sense.
Moved to the Tri City area...My Brother in law suggested I give Samz a try. This is home away from home...
My wife, and sister have gone afew times now. We are from the California area, and have many experiences in many neighbourhood eateries/Bistros. We are impressed!!!! There was a instant greeting when we entered, Did not wait but for 30 seconds, to have a server greet us. The games..(football) which i am getting used to Canadian football !! Were on the T.V.'s. ..What amazed me most was the relationship i observed with the patrons who knew each other, and the manner in which the staff/servers treated people. They cared, laughed, took orders, were competent..(as i observed) I enjoyed the food, Had Nachos, and Perogies with my group...great food ..really warm service... Coming from "south" this is a warm welcome, and nice change...My wife, and i and Family will certainly be back. Who ever Mr. Samz is ..Thanks!!!
Its a young team..nothing wrong with that, just seems, like they dont have alot of business knowledge...long line ups...long service for your food if you want to enjoy indoors...I just dont enjoy this location.
It seems hard pressed (no pun intended) for them to get orders right. I feel bad for the kids behind the counter..they really need a strong leader !
Just went there over weekend by recommendation of my friend. I have no idea about the Thai food, and I asked the server for help. The waitress was very knowledgeable and arranged a set menu for 4 of us. We had Tom Yum Soup, Vietnamese Spring Roll as appes, other four dishes as main courses, and deep fried banana as dessert. Each dish has it's own specialty flavor and all tasted good! Very good combination. A young lady was playing a Chinese musical instrument which I had never seen before. It sounds beautiful and amazing. Very good experience for me.
This is a time for me and my brother to hang out.. we often go to Samz for Taco Tuesdays..and all the time...they are really cool there, they seem to know peoples names..which is cool..I feel like its cozy there... We also like Wednesdays for Perogies.....They have a Killer Prime Rib on Fidays...With a yorkshire, big enough you can sit in ..!!! Check out Samz!!! for great service, food, and where everybody knows your name !!!
The food is good..The people are really great!!
We were going to eat here and sat down. The waiter immediately poured tea.
Perusing the menu found a full page of Shark Fin dishes.
We informed the manager that we were not going to dine there because they have Shark Fin on the menu, when he heard our reasons for leaving, he appeared unaffected or unconcerned.
Boycott restaurants that serve shark fin, they are dessimating the ocean. Once they stop serving shark fin, go back and patronize these establishments.
We went to Luscious Creations last week as we have purchased a coupon deal for truffle pops to use at our upcoming reception. We met with Nathalie Escudero, who was a joy to meet and also took the time to sit with us and listen to our needs. She was wonderful at making recommendations and did not pressure us at all. We were so impressed she is going to make our cake topper for us as well! :)
Wonderful little bakery that many may not know about as it's a hidden gem in Poco, but highly recommend as the service is so incredible! Prices are so reasonable as well and they can make ANYTHING into a cake for you - just give them a picture! It's so nice to see someone so dedicated to the work that do and would definitely go back. Having worked in the hospitality industry for over 14 years, I know good service and this was it! :)
I love dim sum and was told Rainbow Butterfly was a great local place that was clean and had great food. Very true!
However I was also told the owner can be unfriendly and even rude at times. I hadn't experienced that until I decided to take my international student from Beijing there as a going away meal to share together. First we decided to have seperate orders - we like different things. Apparantly that was a problem for the owner. He definately made it known to me and anyone within earshot that "we didn't need to order this way" and he was angry about it. His voice was raised and I felt extremely uncomfortable at the tone of his voice and look of anger on his face. I quickly apologized for not knowing this would be an "issue" and how I didn't realize that using 2 seperate order forms was a no no. A very nice waiter came to me and quietly told me not to worry and that it was completely ok. The owner removed the 2 seperate order forms and demanded I just use one.
Then when it came time to pay again an issue. I had recently got a debit card with a chip in it and mistakenly removed the debit card from the machine too early. I apologized again feeling uncomfortable because once again I could see he was angry and loosing quick patience. He didn't say a word and even when I apologized a second time I was ignored and he turned his back to us when we said thank you and goodbye.
Rude,rude,rude behavior and such arrogance. It really is too bad because this is a nice place to eat but who would feel comfortable eating in an environment when at any moment the owner will come to your table to basically yell at you? I don't cause a scene when I go out - I know how to behave in a restaurant setting - I'm a mature adult. I just strongly feel Ray needs to leave his attitude and lack of people skills at home. If he wants to run a business then he needs to be a people person - get some social skills Ray. People DO talk and word spreads. I was warned about you yelling at a coworker of mine for not hearing you call them to their table.She USE to come to your restaurant and will no longer go to it because of how they were treated.
Do I recommend this place? Take out is the best option unless you like to walk on glass and take your chance sitting inside with Ray Leung.
I recently moved from the area where Samz is located... One of the things my Husband and I miss is our nights out after a long work day .... at Samz . The Customer service is remarkable, , we often enjoy the fact that everyone seems to know and enjoy each other. I / we never had a negative experience, in fact we met many patrons, and neighbours there, who kept coming back. Food is great !! My fav. is the Seafood Club....Wor Wonton Soup ..and My husband loves the Slammin Samz..... We are a professional couple who travels a great deal, and so we have alot of medium to up scale Pub/Bistos to compare...and hands down Samz wins every time !!
Chef is an artist. The presentation of the plates are always different, he keeps it decorative in a different way each time. The food tastes and looks like the food that can be ordered at Hapa or Guu in downtown but prices are a steal. I love how you can even eat the fruit garnish on the side so it's never a waste. I go there for lunches and dinners and its never disappointing. Servers are always sincere and they make me feel welcome every time I go in.
The service is poor..I can rely on the fact that what ever I order drink wise will be wrong when I get it. I have ordered things as simple as a sausage roll, heated, and its taken up to 10 minutes to receive it....... ...When ever my husband says lets go to Waves..I decline.....Somebody please teach these kids that No Foam.. Does not Mean No Fat..and visa versa !!! ggrrr!!!!
This place has great potential because it's in a busy area and it's a nice looking pub. However, I have been three times hoping that the food would improve but it hasn't. Worst pub food in the area and the service is absolutely terrible. I wanted so badly to like this place but I will never return based on the poor service and overpriced, underwhelming food.
I really like the friendly attitude of the owner and his girlfriend. They both provide very good and attentive service, and are both extremely charming and good looking. Eye candy never hurts, never mind the fact that I am old enough to be their mother.
Looking around at the clientele, I notice many women in the 40-55 category who similarly seem to be enjoying the view.
The food is good solid breakfast food. I usually get the Eggs Blackstone, which is always soft poached as specified, tomato is fresh and the bacon and sauce are done well.
The hasbrowns are ok, but I would personally prefer them jazzed up a bit with some green onion, spices, and maybe not deep fried.
Coffee is good.
Definitely will be returning regularly.
Ambiance is decent. We found the service to be okay, nothing exceptional but it was okay. The server didn't do anything other than what would be expected. No small talk, no refill of the water and the food was just kind of plopped on the table when it came. Wine prices are very good. We had a bottle of pinot grigio and it was $20.00. The calamari we shared was good. It was hot and a decent size serving. For our entrees my husband had the barbecue spareribs and I had New York strip loin. The meat on the entrees were very good and a decent size serving. The steak was $20.95 and for the price it was beautifully cooked and well seasoned. Unfortunately the side dishes were abysmal. The Caesar salad was wilted and not cold like a salad should be. It was almost like it sat around at room temperature all day. The garlic mashed potatoes had a strange yellow colour and were not nice and fluffy like mashed potatoes should be.
All in all it was a decent restaurant but there many better Greek and Mediterranean restaurants around. It's unlikely that we would return.
I was looking forward to this place as my nephew had a soccer game there at Gates park. I was however, NOT prepared for the price! I expected to get a burger and fries for maybe $6 as it is a take out place in a park. A cheese burger and fries was $10 same as in some sit down restaurants adn halibut and chips was $15!!! I'm not kidding. I remember going to the one in Richmond a few years ago and not being shocked by the prices.
i had a VEGGIE doog - one tofu weeinie in a bun and it rang up at $5. Not spectacular either, just average. they better revisist their price structure or they'll being going down soon.
The patrons of this Pub have been encouraged to watch NHL Hockey all year. Submit your name on a entry form for a draw at the end of the year , you could win Jersys Scarfs Hats and other Canuck stuff.
Except that the Mangement of this Pub pulled a fast one on every single customer.
Because the Canucks did not win the Cup all the give away items were collected and not given out in a draw as promised!!.
The beer is cold.
The Arms has no dress code so come on down in your greasy smelly clothes no problem.
Don't know what all the hype is all about. First time here, The host was kinda rude
he won't seat people unless all the guests in your party are counted for. you will lose your seats if
you are waiting for 1 more guest just minutes away. "Come Hungry, leave happy". posted throught out
the restaurant. That's promising?! , Well not really. I had the Sampler similar to Whitespots nats hearty Breakfast... Comparing quality, portions and prices.. Whitespot gets the big thumbs up from me. Ihop
just costs too much for small portions.. special jellies and whipcream.. big deal.. not only that, but when you tip from the debit machine, be warned..
you are tipping on top of the hst.. so make sure you tip on the food total only. do not use the preset tipping percentage. what a scam. they don't deserve more than 10% tip..
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|2.||Cat & Fiddle Sports Bar & Grill|
|3.||Bombay Restaurant, The|
|4.||Wah Wing Restaurant|
|6.||Sushi Shelter 101|
|7.||Gillnetter Pub, The|
|10.||Deer Garden Restaurant|
|11.||Khai Thai Cuisine|
|13.||Dinakis Mediterranean Grill|
|15.||Sparta Greek Taverna|
|17.||Namaste Indian Restaurant|
|18.||Takano Japanese Noodle Cafe|
|20.||De Dutch Pannekoek House|