I have dined at Theo's before . It is one of my fave spots in Penticton, however, I was very disappointed by the event tonight. My wife and daughter showed up for dinner, admittedly we did not have dinner reservations , they were quite busy. We waited at the door for 2 minutes . 4 different members of staff - 3 looked like servers by their black attire, 1 like a manageress rushing to a table with a POS terminal went past us and not one acknowledged us nor greeted us . Not even the usual 'someone will be with you in a moment". We decided to move on and probably never return again.
My food and ambience ratings relate to my previous experiences there.
I wish Theo's continued success.