Timothy’s World Coffee make no exceptions to the passion and commitment of providing the world’s finest coffees. Timothy’s only purchases the top 1-5% of the world’s finest Arabica beans that are custom roasted in small batches to guarantee quality and freshness. Their cafés feature over 40 types of beans and coffee blends to enjoy at one of our locations or to take home by the pound.
I went to the Timothy's at Billings Bridge tonight and ordered a latte with soymilk (I am vegan). When the cashier rang in my order she charged me 50 cents extra for the soymilk. When I asked why - considering the Timothy's at the Rideau Centre charges the same price for soy as for regular milk - she told me soymilk was "more expensive". NOT SO - it is cheaper! A 2L container of soymilk at Hartmann's costs $3.79 - the same size of cow's milk costs $4.99. This means I'm being charged 50 cents more to SAVE TIMOTHY'S MONEY!
I told the cashier that until the policy was changed, I would take my business elsewhere. This feels rude, discriminatory and like the manager just wants any excuse to charge extra.
Bridgehead doesn't charge for soy & neither does the Timothy's in the Rideau Centre. This Timothy's needs to get into the 21st century!