If you expect a smile or pleasant greeting when you look to eat out, do not go here. The owner of this place is a huge you know what. He is rude, condescending and will patronize you if you point it out. Then came the food. This was the WORST shawarma I've had in Ottawa in recent years and I have been everywhere and have had bad ones. The portions were small and ingredients were bland leaving me completely unsatisfied and feeling ripped off.
DO NOT EAT HERE AND SUPPORT THEIR BUSINESS!
Don't order anything rare, or don't expect it cooked the way you like it! I asked them several times not to over cook my Kabbab and to make the lamb rare, but was met with resistance the whole way in the end the meat was dry over cooked and tasteless. I mean why would they want to please their customers it's not like the customer is gonna eat it! for all who said this place makes the best of anything you need to get out more. Try Shawarma Palace just down the street. it was my second and last time ever ordering from here again the first time the lamb if you can believe it was even more over cooked. I will say they are friendly but very very stubborn, and have no clue what customer service means.