I read the above review and as much as i agree with it, i often wonder where peoples heads are at when they do their evaluations.
1) Food - This is nothing special you are not going out of your way to go here for the food. it is mcdonalds with awesome service and instead of BBQ and honey mustard you have many more sauce options. its premade, prepackaged food. and its cheap you get what you pay for.
2)Service - This is one section that makes me want to hit most people. i call it the winter/summer syndrome.. in the summer its too hot in the winter its too cold. When service is available right off the bat people think too pushy, when absent people say lousy service.. Ive eaten at alot of different places everywhere. and for places like this that are compared to your montanas where when you walk in you find yourself asking your guest. do we just seat ourselves? Not Here here you are greeted the very second you walk in, in fact the door was held open for me. I was then seated. My server was there right away to let me know he'd be looking after me. He made some drink suggestions and knowing (since this is the first in canada) he explained the menu to me, explained the scale of hotness through the sauces. He left to get my drink and left me with the menu. Now because i have a brain i know what to expect. the food is nothing short or blah.nothing remarkable. But I was in there watching the vancouver playoff game, and it was very busy.
3) Value- This place is not expensive, and when a tall pint is under $6 how can you complain. the food is nothing special but then again they dont call the food something and charge an arm and a leg for it. This is the kind of place where even the vegetables come in a vacuum bag. just like mcdonalds, or kelseys, or Montanas.
4)Ambiance - as i said it was busy when i was in there, yet i did not have to strain myself to see the game they had like 5 projectors and what must be 40 or more flatscreens. Even in the dining room. so if the game is on and u have to take the fam out you can go here and still see the game. This is in my opinion a place to go have a few beers and watch the game. and if u get hungry order some food.. i had a great time and my server was awesome. Yet i know what i was expecting and the only things that exceeded what i expected were the service and the ambiance. i will definately be going back.. most likely with my buddies for game nights.
Two days before the actual grand opening of the American Juggernaut "Buffalo Wild Wings", I was informed that the first 100 guests recieve 10 free wings a week for one year. This seemed like a good deal and something that I wouldn't mind waiting in line for. To my surprise when I arrived there around 7am there was maybe about 60 people in attendance. The wating hoard seemed to be randomly milling about, so I did the same. Ten minutes later I was given a restaraunt sticker and told that everyone recieved a sticker for every hour in attendance. Those with the most stickers line up front and in order of stickers in posession the rest fall in. I thought to myself that this was awesome, there much less of a chance of line jumpers and so on. I sat by quietly and watched car loads of people pull up and jump in line, I didn't care as I assumed it would all be sorted out at the door and the honest people would be rewarded with some tasty wings. By the time the doors opened I had three stickers in hand and only about 75 people ahead of me. 11:00 am hit and the doors flew open, guests were being ushered in at break neck speeds with zero requests to see the amount of stickers let alone any stickers AT ALL ! I ended up being about 10 spaces past the cut off and was offered a B*llsh*t response when I and several others piped up about the fact that the sorting process was completely overlooked. In turn we were offered a measly coupon for five free wings. Once inside we were treated to spectacular service by our server Megan. Although clearly nervous about her first day, Megan made every effort to provide excellent service and find a manger to write the wrongs. Two managers and a bit of finger pointing later we were offered another B*llsh*t excuses of "what? People jumped the line? They didn"t verify any of the stickers given out ?" There were no attempts what so ever to satisfy myself and fellow guests victim to the same cheaters. Although the food was pretty good, it was over priced for what is offered in the area by good, honest CANADIAN establishments who actually stand behind thier advertising. Save you money and a trip to the Shwa and go somewhere else.