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  • Food4
  • Service1
  • Value1
  • Ambiance4
  • Reviews1

Oliver's Restaurant

141 East Lakeshore Road
Oakville, ON L6J1H3
Tel: (905) 845-9391
Neighbourhood: Downtown Oakville


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Worst experience ever.
By DRCapraru of Mississauga, Ontario (1 Review)
Submitted Sunday, February 10, 2013 - 12:43pm [Dine in]

My husband planned a surprise dinner for me for my birthday. Being friends with the head chef and a couple of others that work in the kitchen, special things were planned and the entire staff knew we were coming in.
I was led in blindfolded, and we were taken to our seats where I then found out where we were. It was a beautiful surprise.
My husband is a very sensitive man and was emotional when we were going due to the romantic surprise and also because the last time he was there was 40 years ago with his parents (who are no longer with us).
After being seated and welcomed by the head chef, we were told that they would not serve my husband a beer because the Maitre D stated that my husband was drunk. This is entirely untrue. My husband did not stumble, slur or behave in any manner of inebriation whatsoever. He didn't drink anything that day ahead of his planned evening for me. His only fault was being emotional and having glossy eyes from it, which is why the Maitre D would not serve him.
My husband owns a restaurant and is very aware of smart serve and how that works. We would not go to such a "high end" restaurant in a condition that would have us cut off before we even get to order. It was extremely humiliating after so much planning, and at what is supposed to be a 4 diamond restaurant.
We could not be paid to return to this establishment. I feel badly for all who helped to make this a wonderful surprise, only to have the entire evening ruined by someone who clearly should not be in the position he is in.
We were both stunned and dumbfounded by this and will let anyone and everyone know about the appalling treatment we received.

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