Yuko Maki offers a selection of fresh, quality Japanese cuisine for eat in or take out.
I have been to this restaurant a 3-4 times. However, I must say last time was really the last time. I know service was poor but it has reached the tipping point (no pun intended).
We went there one weekday evening for an early dinner. The place was half full. There were 2 waitress (one Chinese, one Japanese). We sat down and after several minutes we were not given menu or anything so I tried flagging down the C one. I yelled so loud that I was pretty sure half of the restaurant could hear me, but she IGNORED me. Later on, I flagged down the J one and complained, but she said nothing other than sorry (seems like the C one is the boss). Later on the food was brought out, and were practically thrown on the table. If I were by myself, I would have made a big scene but I didn't want to make my wife feel embarrassed. The tone of voice of the waitress was just unbearable.
The food is ok (in Vancouver standard), good (in Prairies standard). Combo prices were good, but I don't think I will return because 1)there are many sushi places around; 2)I don't like to be treated the way I was; 3)I think I can afford paying a little more to get some decent service.
My dining experience here is so bad that I won't even bother to be prosaic in my description, so I will just enumerate the various points:
1) walk into the restaurant .... weird musty smell --- but your olfactory organs get used to it in about 5 minutes
2) service was prompt as I was early, O order Lunch Special Box 1 with no teriyaki sauce slathered over the beef ....food came 10 minutes later...acceptable
3) The california roll was weird ...they were standing on a wet tray .... I bit into one and the faux-crab filling smelt fishy .....( eww....is it stale, was it from yesterday?!) .....it looks like the faux-crab filling was either defrosted badly so the water thawed onto the tray ?!
4) The "tempura" part cosisted of 1 prawn tempura, I spring roll, and 1 yam tempura....all very oily .....
I ate the prawn tempura and felt my mouth swimming in oil. I put the spring roll where the rice vinegar from the salad dressing remained and tried to "neutralise" the oil still oozing out from the spring roll....I was so desperate I even squeezed their 1 thin slice of orange hoping the acid from the orange juice might globulize the oil from the spring roll.
I left the stinky california roll uneaten, along with the oily yam tempura. One guy sat beside me and ordered a plate of tempura .... my stomach churned as I heard him munching on the deep fried tempura. He order a bowl of rice to go with it .......
To balance it, the waitress did come by to see if my tea needed refilling, but I was so preoccupied with problem-solving Box 1 I didn't even have time to drink the tea.
For starters id like to say that the service is not acceptable, I waited for my sushi for 30 minutes, and wasn’t even offered a glass of water. I love to eat sushi but having to wait that long was a turn off. Although I waited for so long, the sushi itself it amazing. So I guess I will have to deal with the service and hope they better it, because the sushi was magnificent.
There this past Saturday. Restaurant was not too busy and we were shown to a seat but immediatley felt the disconnect between the server and ourselves. Took forever for the waitress (the young Asian women trying to look like Jerry Lewis) to take our order. Observed staff cleaning tables, chatting, and essentially they forgot we were there for about 15 minutes. We were just about to walk out when Jerry Lewis took our order. The food arrived fairly quickly. The food is good and for that there is no complaint. While eating we overheard a young mother asking for a piece of orange for her young child. The waitress (Jerry Lewis) told the mother that a piece of orange was not included in the meal and would cost extra. My jaw dropped! And the manner in which this was said was so rude and so demeaning, we decided at that point we would not leave a tip. Astounding. The miserable little wench became our focal point as she trotted back and forth in the restaurant. As the other posters have said, the service is slow, the servers are rude, the restaurant is gross and dirty but the food is okay. But never again. Charging for a piece of orange for a young child was the nail in the coffin.
I was with Mrs. C and we wanted sushi. We decided to try this place based on our good experience last time. My extremely positive previous review disappeared, so I suppose I get another turn at bat. Just as well, since things have changed here.
The restaurant itself was clean enough, although the w/c could be better. The opening specials are finished now and the menu is at full price, but the place was still almost full. I ordered a variety of rolls, some nigiri sushi, and gyoza. My beloved dining companion had a combo. All the food was okay for the most part, but my entire order arrived several minutes before my hungry companion got any of her food. Luckily we (mostly) like the same things, so we could share my order while we waited for the rest of the food to arrive. One odd thing I noticed was that my tiny California roll was less than half the size a normal C-roll. I am not sure why.
The only big complaint was service. There were two servers on duty. The older and slightly shorter server was quick and courteous. The taller and younger server basically ignored our requests, including an order for sake which never arrived, and a heartfelt plea for a tea top-up which was unfulfilled. She also seemed unmoved by our request for the bill. Perhaps she was unhappy. I will split the difference on the service rating and call it 2 stars. As for value, it was not expensive so no complaints there.
I am sorry to report that the 'new restaurant' enthusiasm I experienced last month is long gone...
Lonsdale has a huge selection of sushi restuarants but I usually go to this one because the food is great and the prices are good. I usually get take out because the dine-in experience is less than favourable. The restuarant seems dirty, the tables are often sticky and the place is loud and has a frantic feel. I'm usually not there on the weekend around peak dining hours but since this place has such good deals, it's often busy up until about 8pm. As well, the service is poor and the servers are rude so it's another reason to avoid dining in!
I don't know if Yuko was the name before their renovations, but walking into this location on Lonsdale was improvement. I liked the dark wood, sushi bar & counter, big booths and cleaner look. What a hugh difference from the previous sushi look, you will like the improvements.
I had order their Tuna & Salmon combo, with 2 Salmon & Tuna Nigiri and Salmon & Tuna rolls for $7.50. I had ordered a coca cola and they refilled my green tea, and the food was fresh, quality and lots of flavour. It wasn't too busy but the server said they opened on Friday, with many positive reviews with the changes. The service was friendly, my food arrive quickly and compare to their Marine Dr location, this place I like more & felt relaxed.
The new renovations came with a discount of 20%, and it wasn't all that expensive to enjoy a good lunch.
Will be back.
These people are unbelievable!
Ordered a simple take out meal... Got home and the main expensive roll was not what I ordered. I didn't have time to get back that evening. I save the roll in question and returned it next day, simply wanting to get what I had ordered and paid for. The rude lady basically said, no refund and no replacement roll, I should have come back the day in question. She was a rude little bitch. I asked for a manager, no manager, she took my number and I received no call. So basically I gave them money for nothing, wasted my time trying to fix their mistake. So I'm out of pocket. I might as well have just walked in and dropped a bunch of money on the counter and walked out with nothing.
Wankers, rude, ripped off and they have bad attitudes!
My family dined here tonight and my husband and I both ordered a combo sushi. I asked for wild salmon, usually I can always request wild salmon if the restaurant doesn't provide it as standard. I don't mind paying extra for wild. I was stunned to find out that they don't have wild, only farmed salmon! I find it quite sad that customers aren't asking for wild more, with so much information about the benefits of wild, and the detrimental effects of farmed...
For this reason alone we won't be back.
The food (other than the farmed salmon) was really good, the tuna melted in my mouth, and the price was great. Service was not very good at all, in fact really bad, but I would overlook this if the salmon was not farmed.
Too bad... :(
On a Saturday night, the tables were always dirty. It seemed like the servers were waiting for new diners to show up before cleaning them. Having someone else's leftovers in my line of sight for 20 minutes or longer is really yucky. The food doesn't taste that good either, or maybe I was just too grossed out to enjoy anything.
I have been there at least 6 times in the last couple of months, mostly dinner, but once for lunch. The service is very efficient and friendly enough (I'm not looking for a new best friend when I go out to eat, just good service with a smile). We've had the specialty rolls, dinner boxes, sashimi as well as many other menu items and everything is fresh, probably due to the high turnover of product. We ordered the huge 68 piece party tray to go (24 hours in advance gets you 10% discount) and it was ready when it was supposed to be and did not disappoint. I liked that it was in a cake box which is alot greener than those black plastic trays. The other day I took a colleague out for quick lunch and the bill was $11.75 for 2. The value is incredibly good and the quality of the seafood is excellent. That combined with servers who are actually awake and refill your tea without having to be waved over will keep me going back. This place is always busy, no wonder.
I go to this place a lot. I haven't had a bad experience yet. The food is the same, really cheap around $6 for a bento box with either chicken or beef on rice with salad, California roll, a spring roll, a yam tempura, and a prawn tempura, with a slice of fruit. I never finish my food. They also have a sushi combo for the same price you can choose any three items and it comes with miso soup. The spicy tuna cone and negitoro cone are very tasty. The interior is nice on one side and on the other (no booths) it feels like a cafeteria if you have to sit there when it is busy. I will continue to eat at Yuko Maki due to its cheap prices, and good food.
I have dined here on a couple of occasions and found it to be good.
But recently this place has become our go to for takeout.
Getting good sushi on the North Shore is pretty easy to do. Just ask a friend.
But IMHO this place does it all well.
If you want good food at a good price you can't go wrong.
This place is really busy and it's probably because of the prices. Pretty good portions for what you pay. I generally get take-out to avoid the crowds.
Last time I had agedashi tofu which was good but got a bit soft in transfer. Best to eat that type of thing in. The appetizer tempura came with ten pieces and was a good deal for $6.95. Oddly, it came with two spring rolls. How unusual.
Also had the salmon crunch roll which has spicy salmon and tempura bits inside. Very yummy - this is a staple for me. Avocado roll had generous chunks of green goodness and the alaska roll was tasty as well. A bit heavy on the mayonnaise but also a good deal.
Had the gomaae as well, it was decent. The inari was tasty but the ikura was a miss. Small fish roe that tasted a bit off.
All in all, a good deal about around $26 for all of that food.
A word of advice - bring your patience on the weekends. They told me 20 minutes and I ended up waiting 45. They're not very polite either but that's probably because they're so busy - there were a steady stream of
people going in and out as I waited.
Recommended, if you don't mind the crowds.
Had lunch here again today and it will probably be my last in a lonnnng time (unless I'm desperate! but how can one be "desperate" when there are sooo many sushi diners on Lonsdale?) The service was a lil like my first visit..very slow. My friend and I ordered a couple rolls and the chicken yaki udon dish. Though the noodle dish was piping hot, it lacked flavour AND the chicken was OVERCOOKED! Imagine that.. overcooked and lacking flavor! Not good. The sushi was decent, no complaint.
I discovered this little gem while looking for take out to eat at a local park. Crowded, noisy but
promisingly busy summed up my first thoughts. 40 (groan) minutes for take out seemed
atrocious, but the wait was well worth it. Freshest fare I've had in years! And the biggest portions
of sashimi in North Van (or anywhere else for that matter). *Note: yes, the servers are very rude.
So if you're looking for love and compassion.. try somewhere else!
I`ve been to Yuko Maki on Lonsdale many, many times. It was my favourite place to get cheap sushi bites(3 different kinds of sushi for 5.95$! Can`t go wrong with that!) The keyword: "was".
Food & Value: It`s cheap, yes, but understandably: It is not amazing sushi. For example, one time when I ordered their 3 for 5.95$ combo, not only did they promise 6 slices per maki ordered on that combo, it only came with four. Moreover, their BC Roll tasted funny. There was absolutely no sauce on it, and more importantly, I think there was a bone or two in mine. Not pleasant... More than just the 5.95$ combo, one of my friends ordered their chicken bento box. It looked good but it was cold and overall unsatisfying - they could not finish it. Sometimes their food is better though - especially for the prices, you can`t go wrong going there.
Service: However it is their service that definitely makes a trip there a waste of time. Case in point:
I went here last Thursday (Aug. 14) to order some sushi, hoping my friend and I would get amazing sushi. No. We didn`t. We didn`t even get a TABLE. We walked up to the front desk and clearly asked for a table for two, and stood waiting there. The waitress just gave us monotonous look and a snappy reply: 'just wait a few minutes'. My friend was looking around the restaurant and saw that there was a table in the back that would fit the two of us perfectly, but...
Another couple walked in five minutes after us, asking for a table for four. The waitress took a two second glance to look at us and asked the people with the party of four to go with her, taking the table at the back that would have seated us. I don't know if it's because my friend and I clearly looked like students who wouldn't buy much or if it's because they had a bigger party - either way it aggravated us.
Yes, I understand that they had a bigger party, but we did arrive at the restaurant earlier. It would have been nice, too, if they'd bothered to say 'just please wait a few more moments', but no, they just completely dismissed us and left us hanging. Actually, I wouldn't care too much if their waitresses were just a little bit nicer. But they weren't. They were the rudest waitresses I'd ever encountered... and that's the only thing that's consistent about this restaurant. It makes the ambiance worse if the waitresses don't even smile or bother to acknowledge your existence.
Needless to say, I'm positive there is NO WAY I will be returning to this so called 'restaurant' anytime soon.
I've got a friend who swears by this place and it was her turn to pick the restaurant, so yesterday we went here. I'm a bit of a sushi nut, so the two of us splurged a little and ordered several of their specialty rolls, which were alright.
What really got me, though, was the quality and size of their more ordinary rolls. A lot of the places I've been to specialize, doing really good specialty rolls while kind of ignoring the basics, but here their basic rolls were simply awesome.
They've also got a combination special offered on the front of their menu. I normally ignore those things as I find they're mostly an excuse for places to get rid of stuff they don't want or to move items that take them little time to prepare. I was pleasantly surprised when the sushi came quickly and was of the highest possible quality.
Exactly what I was looking for. So good that I'm going there again tomorrow.
In terms of the ambiance and service, this restaurant has its counterpart beat (the one at Marine Drive). The waitresses are attentive and check up on you to refill your water/tea. Since its renovation, this restaurant has been more than pleasing to dine in.
The food here is great, the combo boxes (look at the picture I uploaded) are around $5 and you can order 18 pieces of sushi from a selection of 24 types for under $6! The driving reason you'll come back to this place is for the food/value. The ambiance and service is a nice plus.
Oh and if you aren't aware, most Asian restaurants (this one included) just serve food as they're prepared. In other words the chefs/cooks don't prepare the food for an entire table and send it out all at once. Your food comes out one by one... usually in the order of how long it make the dish (i.e. a sushi roll will likely reach your table before a box combo does). So yes, your appetizer may reach your table after your entree lols. ALL ASIAN RESTAURANTS DO THIS. Don't be offended, it's just how they do things.
DEFINITELY GIVE THIS PLACE A TRY IF YOU HAVEN'T ALREADY