White Spot located in Park & Tilford Shopping Centre in North Vancouver. With over 60 locations in British Columbia and Alberta, White Spot has been serving unique, freshly prepared dishes in a contemporary, casual atmosphere for over 75 years.
Went there for a weeknight meal. Not being a fan of Whitespot I wasn't expecting much. However, the new Asian Menu and Marci made it awesome. The thai shrimp curry was excellent and teh other food we ordered was although the same as other locations, just a bit better - pirate pack, burger etc., Our waitress Marci was teh best and if she isn't head waitress or training the others she darn well should be. Listen up WHitespot, make Marci service manager of all locations or something. She was the funniest, most awesome waitress we've had in years and I would come back here just for her.
I went to White Spot last week and got awesome service, my server was friendly, and he knew what he was doing. 5 Star to the gentleman who served last week, and made me think they had made drastic improvements.
Today I went for breakfast, and my server didn't seem to listen, I think she left her ears at home. When she came at my table, I asked for coffee, and she stood there listing the morning menu options and then asked if I wanted coffee. The server today was night & day from last week, she got my order wrong, didn't bring me some dishes and got the impression she needed to be somewhere else than at her job.
On both visit, my food was okay, nothing spectacular, had pancakes today, and it filled me up. When I come here at times, the coffee can be amazing and today it was bitter and acidic in taste. I don't understand how service can be so up and down from week to week, other than this must be a training location.
If I want great customer service, I will stick to the Kamloops location, it never disappoints. Its time for Park & Telford to improve, won't be back anytime soon.
This is one place that is always consistently great. Inside the restaurant is a very nice and relaxing setting with quick and friendly servers. But mostly I prefer to be in my car in the back and dine in the car.
They are always cheery, happy please, quick to serve and if anything is wrong or missing in your order they are quick to apologize and fix it.
Whitespot isn't what it used to be, and it seems many people forget that. It used to be casual dining for the family, better quality than a Denny's, but not so expensive as a Keg.
White Spot has become more pretentious now, with delusions of grandeur; what started out as a good family restaurant/burger shack has become some sort of Keg-wannabe. Prices have gone up considerably, and food has become some sort of asian-influenced West-Coast fusion.
The food is good for what it is, service is still above average, and if anything, decor and ambience has improved. However, most people I know prefer Whitespot as the more moderate-scale casual place it used to be - and I'm not talking old people, we're talking mid-20's here!
All in all, a decent place to eat, but I think it has lost something by trying to compete with the Earl's and Keg's out there.
Having grown up with the White Spot I yearn for the old days when they baked their own buns and made soups that were much superior to ordinary commissary fare.
Nevertheless, White Spot keeps reinventing itself and still offers decent food with many healthy choices. Serving staff is a mix of youngsters learning the business and some vets who anticipate every need. Overall, this friendly place enjoys support of many regular diners.
The menu, with its seasonal specials, is fairly ambitious but the kitchen staff is not up to that ambition. Recent Tuscan specials were nothing like the presentations advertised. Instead of a well constructed serving, mine was glop on a plate and looked to be the work of a sloppy home cook. Supervision and training would solve the problem of promising one thing and delivering another.
However, when you want to eat and are too lazy to make it yourself, White Spot offers predictable fare served in clean, friendly surroundings.
We went to this restaurant with a large group of people, we actually got a seat rather quickly. Usually it is a good 1/2 hour wait for dinner on most nights. The host was friendly and the server was friendly too. We got our drinks quickly, everyone was offered a glass of water also,which is always appreciated! I decided to try their new Chicken Gai yang. The presentation was nice but the taste was just too over bearing with Cilantra. I also found it too spicy. The chicken pieces on it were quite tasty though. My friend also ordered this and she did like it. So just know it is a very strong flavoured dish and if you do not absolutely love the taste of cilantro you will not like it. Because we had a large group of people we lingered a while after eating our food and there didn't seem to be any problems with this the waiter asked us if we would like more drinks but basically just let us stay and visit,even after all the bills were paid. I will be back and try something else on the menu, like all restaurants it is a hit and miss whether you will like a new dish or not.
This my 3rd visit to this location.but I have only ate here once.I went to this restaurant about a year ago and was promptly seated by a hostess,after that I watched servers go by. No one stopped to get our order or even pick up the menus. We watched the booths fill up around us and servers taking their orders, we got up and left,
Talk about déjà vu this time we we're put in a section with 2 other parties,both waiting to pay the bill. They both ended up going up to the till to pay whoever was there. No one ever came to us,none of the hostesses passing by even noticed the menus still on our table once again latecomers getting prompt attention. I sat there with my 2 sons for 1/2 an hour and then left. When we were leaving unserved again the hostess vaguely looked at me, probably thought it was a dine and dash. Don't Go To This Location. Lonsdale and park royal great.
I love White Spot, both classic Triple O burgers and new modern menu items like the teriyaki bowl. But I only go when I have no other plans following dinner, as it takes a while. There are often lineups out the door at this location! Once your server (eventually) gets your drinks to you and takes your order the food does arrive promptly, and steaming hot. then the wait begins again for the server to bring the bill or ask about desert. Service has been improving slowly, but I would never count on a quick bite here.
Yes it's a White Spot. You know what to expect regarding food and ambience but I must give this location extra points for their wonderful serve staff.
I live closer to the Lonsdale location and pass right down there on my way to the Park and Tilford location because of the service. Everytime I've been there, the waiters have been incredibly accomodating to a busy 18 month old. They go the extra mile to play peekaboo eventhough they were incredibly busy at the time---and even bought me a whole bowl of extra lemons to stiffle my crazy pregnancy cravings.
I would recommend this restaurant.
Why review a White Spot? Everybody knows what to expect! But here you can also fill your cart at Save On, get your hair done, take in a movie or take out a video, and stroll in the lovely P & T gardens nearby.
This is one of the last location that you can eat in your car where you don't have to drive through. You pull up and turn or leave on your head light and soon a young person comes to take your order. Than they juggle your tray of food to your car and you help them slide it through your car all the time hoping that your food doesn't spill. You always get someone on your pj.s ( when I was a kid) but that part of the experience.
I recommended the car hop special legendary hamburger. The hamburger use to be cut in half and had a lot less secret topping. They spread it on far to think and on each sides of the bun. And it's not easy cutting it in half when on the tray. They still have the pickle slice on top and the coleslaw. But the fries are not as good as they use to be. Less flavor not as greasy but still lots of small hard bits that are over cooked. Not as good same as when I was a kid.
Later that week we had dinner and I had the Orange Beef Stir-fry and my friends from out of country had the Teriyaki Chicken Rice Bowl and Butter Chicken. Mine tasted like it was a frozen dinner out of a box and not fresh made. I'm not sure if they make every thing fresh there bring it in and just combine and reheat. But I've tasted better and at the same price. I tasted the Teriyaki and it tasted the same. I did not hear any thing special about the Butter Chicken. The best part of White Spot now is the drive-in. And that not so much.
A good little White Spot. Those Double-Doubles sure hit the spot and the service is usually not bad. The wait times are signature White Spot. The ambiance is alright, better now since they rennovated.