V-Nam serves authentic home style Vietnamese cuisine such as Pho, Spring Rolls and Vermicelli noodle dishes.
As there are not too many Vietnamese places in N. Van, tried this one as I had a crazing for Pho. Lunch time crowd was pretty good but not too busy. Limited choices for Pho with no exotic meats to chose from, I think 3-4 choices. Soup was good, meat amount was average, meat quality was average. Others had various combos and they looked quite big. Noticed that the salad rolls were big but rolled up a bit loose, perhaps with too much stuffing as they burst open during eating. Would try the combos and the sandwiches next time. Service was quick and efficient, perfect for luch time. The price was a bit on the high side as no lunch menu, just the regular menu. Ambiance is pretty basic. Would go back.
I noticed that this place had moved into the spot occupied by an Indian restaurant and I decided to take Mrs. C to try it out.
The new place is nice and clean, and has a fresh coat of paint. It looks much brighter than the restaurant it replaces. The staff seemed friendly enough, and they were very attentive.
We had iced coffee, pho and spring rolls. The 3 skinny spring rolls were a rip-off at 6 bucks, and to be honest the pho was quite expensive too, compared to other places. As for food quality, it was okay but nothing special. I liked the noodles in my pho which were just right, but the soup was a little weak. The iced coffee was fine. The spring rolls were a little tough.
Will I be back? There are only two pho places on the North Shore, so it depends on the price of gas ;)
I have mixed feelings about submitting this review but I feel its time to be honest about this place I once loved. V-Nam opened a few years back, filling a much needed gap in restaurant choices on the North Shore. Vietnamese cuisine was poorly and under represented on the Shore and I was excited to have a new Pho spot to check out. My early visits were impressive, the food was very good, the service was efficient, friendly and the price and value was great. The actual restaurant itself has never been anything too exciting, it's small and other than a couple of interesting fish tanks and Viet nick-knacks on the wall it doesn't have much in the visual department (unless you count those bizarre giant fake lobsters on the wall!).
Since my initial positive visits I have come to notice some not so attractive and downright intolerable things about V-Nam. First off the once good value for dollar prices have disappeared. Vietnamese food has always had a solid reputation in Vancouver for being affordable (with the exception of a couple of higher end places) and V-Nam initially was no exception. I understand that prices will need to increase from time to time but the price jump at V-Nam has risen by at least a dollar on every item which I now feel has put it out of the once affordable spot it held.
One positive thing I can say V-Nam has done in its price change is not doing the typical cross out or white out the price on the printed menu and add the new price with a pen garbage that is, unfortunately, all too common. If you have read some of my previous reviews for places I have probably mentioned this before as it is a real pet peeve of mine; it's tacky, stands out like a sore thumb and is just unprofessional.
The worst thing and reason I will no longer return to V-Nam is the service (or complete lack thereof) in the early days the owner did much of the serving himself, he was friendly, polite and really made you feel comfortable and welcome. Nowadays I rarely see the owner and the serving staff are completely inattentive, there is a brief moment at the beginning and end where some obviously "Pho" (oh yes I did ;) friendly behavior is displayed but its painfully apparent that it is put on. They do take your order quickly and food doesn't take too long to arrive but that's where the service ends, there is no check-back to see if everything is ok and tea/water refills must be flagged down to be received. I understand things getting busy and the resulting delays being unavoidable at times but for a server to knowingly walk past an empty glass or mug is downright lazy (this is your job and a main aspect of what you are being tipped for).
In the end I still do enjoy the food but the poor service and higher prices now have me looking for a new Pho house on the Shore. I'm disappointed to see a place I really enjoyed go down this road and I do hope the owner makes the necessary changes to correct the things tarnishing his restaurant's reputation.
There are so many Pho/Vietnamese restaurants in town that it must be hard to compete. Went to this location for the 1st time a few weeks back.
Lots of selection on the menu, odd shape layout of restaurant leaves for a few tight spots. A bit higher pricing compared to other locations in Vancouver (Kingsway).
Service is what you'd expect some Vietnamese restaurants. Once you get your food, they pretty much leave you alone. They do take credit/debit which is again rare for these restaurants.
Food was good and tasty which satisfied the tummy.
Drove by this restaurant a week ago and there was nobody inside. Mind you it was a Wednesday but still, didn't want to chance eating in a place that was empty.
Drove by it again last night and saw 10 - 12 tables were full. Decided to give it a chance as there aren't that many Vietnamese restaurants on the Shore. When we walked in, we were asked to wait for a moment. As I looked around, I noticed all the tables that were empty had not been cleaned yet. We waited for about 3 minutes when we were finally shown a table.
The place is nothing fancy decor wise (but I didn't expect it to be). One thing that I did appreciate was that they were playing regular music instead of vietnamese music like most places do.
I ordered the rare beef/beef ball noodle. My bf ordered the spicy noodle. We also got the bbq pork and 2 iced coffees.
I was pleasantly surprised with the noodles! The soup was piping hot and the noodles were cooked to perfection. The beef came way too well done but it was decent. Ice coffees were yummy. My bf said his noodles didn't seem to be cooked thoroughly but overall, it was good.
I would def. recommended this place if your on the North Shore and craving Viet food. I'm def. going to return!
On a side note, they may want to hire one additional person to work the front. There were only 2 people up front and they were so busy that they didn't even have time to clear tables.
So I am an avid pho eater I will eat pho any given day.
I work about a block away from this place and there really is not a lot of other stuff i can grab and eat within my break. So I went to this pho with amazing anticipation I brought it back to my work and prepared my pho except there is one problem the broth was so full, so with this full broth i tried to bring it to my sink and it poured all over my lap top. STUPID MOVE ON MY PART!!!
I decided to give it another chance today by going back and explaining to the server that my food was too full and i needed to be able to just dump the food into the broth with no huge waterfall of over flow. So i explained to the server that I needed it half full because its pretty sketchy walking with a full bowl of hot broth to a sink. I received my food tried to pour the noodles and seafood in and it ended up waterfalling out again only this time pouring all over my cell phone and legs. I have burn marks on my crotch FFS!!!! When I had called and asked for a refund I was told that It was made to prepare at home. when I explained that I had asked for it not so full because i did not have the space to prepare this.. I was blown off. No refund no offer to make it better.
I just get really sick of forigen places who find it okay to never give refunds, or even a free bowl on them since i had explained to the girl that my laptop was ruined before. DONE!
As per other posts i see that this place is going down hill. Just sad!!!
Not to mention it was shitty pho.