I've always been a fan of Thai House - I've been to both the Robson location and the one near Metrotown. Love it, always go home full and satisfied. But this North Van location is awful! The service is rude and snotty. And how can a restaurant not have high chairs or any kind of seating to accommodate a toddler? They almost didn't want to seat our table of 5! So we ordered pineapple fried rice, some chicken stir fry dish, beef curry and some spicy green beans - a relatively easy, normal fare for Thai food, we thought. When we asked for peanuts on the side for the fried rice, the waiter looked at us like we were speaking a different language. The rice came out soggy and a tad on the salty side. We learned that this was a running theme with the dishes that night. I wonder if the chef mixed up the salt and sugar containers, haha! The Beef curry was so salty it was inedible - what a shame, it was supposed to be quite a flavorful dish. The portions were a lot smaller than their other locations and for that price, I thought it was not worth it. Doesn't matter how nice the decor looked in this place - the food & service was terrible! =(
Came here during a weekday lunch and ordered off their lunch menu. There have about a dozen lunch specials for $7.50 which is a great price. Tried the Pad Thai which comes with salad and spring roll. The salad and spring roll arrived almost immediately thus probably prepared and plated in advance. The salad was very basic and the spring roll was room temp. Nothing too exciting. The Pad Thai was just OK. The flavour was a bit on the tame side and the noodles need some extra texture like pickled radish that some places use. Portion was decent for lunch. Service was fast and efficient. The restaurant looks great after the move. Overall an OK choice, would try the other items next time.
I ate dinner at various Thai houses a few times many years ago. Honestly I felt ripped off as we'd pay $40 for two, get a few dishes, and leave not being terribly satisfied.
The we discovered their weekend lunch buffet. I've been to it many times now. For a pretty cheap price, you get your pick of about 20 or 30 dishes. I don't actually like most of the dishes, but I just love their curries and a few other items. Honestly I'd never come if it wasn't for the buffet, so my ratings are for buffet only.
Service has always been decent enough. They are busy but my water is usually kept full and most of them maintain a pleasant disposition. Certainly not much waiting for the food.
The ambience is quite nice as they are in a unique location, almost chalet like, with a bit of a view. Much nicer than the other Thai houses I have been to.
I finally got a chance to check out the new location and the interior is beautiful and very relaxing to enjoy a meal with friends. I found the server wasn't very friendly, distraced and when our food did arrive, was delivered quickly. We took advantage of choice of appetizer & entree for $9.99, and we both ordered spring rolls, I had the vegetable stir fry with chicken in oyster sauce and my friend had chicken in yellow curry. We both thought the spring rolls we're crisp, fresh and hot with a great taste and like the salad that accompied my roll. We got a pasta dish, my friend like it more than me, and glad that I tried it. My dish was perfect, amazing in taste, fresh, crisp vegetable and great tasting chicken & rice. I thought it smelled wonderful, which made me take my time enjoying it. My friend liked her yellow chicken curry, it came with rice, and reported to taste good.
Our bill arrived $26.00 before tip, with two pops, and two lunch specials was a great deal, beautiful new location and good food. It could have been an off day for the service, but I'm positive I'll return to check out the menu again.
I have dined at the North Vancouver Thai House on numerous occasions for their Sunday buffet and have always left both satiated and pleased. The food is excellent and although not quite so superb as that of Chada Thai in Coquitlam, it is a close second. The portion sizes at the buffet are all-you-can-eat and so satiation is assured, unlike Chada Thai where the portions are miniscule. The price is most reasonable. On this point, the Thai House once again outdoes Chada Thai where the prices are high, in particular considering the portion sizes. When you consider the quality of the food, the Thai House is a very high value eating establishment. The service is very attentive and the atmosphere appropriate. Overall, this is one of the best dining establishments in the Lower Mainland.
I haven't been to this place since late October b/c the last time i went, the new manager didn't impress me. She didn't come to apologize for a mistake made by our waiter, and the waiter himself didn't even seem to care. But it seems to have improved a bit since then.
Went there this past weekend, the food is still as good as it was before. Had the seafood combo (that sauce is awesome!), curry chicken and some appies. The sauce that comes with the satays is so good.
The service is another thing. While there is another new manager again (whats up with that?!), the rest of the staff still need to get some more training. The bus staff are not friendly, and just mumble the name of the dish they're serving and plunk it down on the table. Some of them don't even understand/speak English well. But the good thing is that food came quickly.
Ambiance is poor... wooden interior is strange. And what's up with the weird Egyptian statue lights by the fireplace?? Kinda out of place if you ask me. The tables and chairs (wooden) are uncomfortable, no cushioning at all. Carpets are pretty dirty. You'll notice it especially in between all the tables and in the hall leading to the washrooms. Just don't look down and you'll be fine.
I was very pleasantly surprised that it cost less than $100 for 4 of us to eat and we still left with a doggy bag. The food was delicious, the servers were very friendly. The only downside I felt was it took way too long for them to bring the bill.
They took our orders fast, they brought the food quickly but we waited and waited and waited for the bill. They finally brought it, we paid and because we didn't leave immediately after paying we felt rushed out of the restaurant by the looks/glares the staff were giving us - which would be understandable if it was busy but it was almost empty. Other than that we enjoyed the food.
Dropped in to the Thai House North Van this afternoon for lunch. They were slammed, yet service was very fast and efficient. After reading numerous reviews commenting on disinterested/bad service it's worth noting that all the servers were hustling, water was refilled without asking, food arrived quickly.
I am very partial to the New Edition pad thai (who cares if it's not very authentic...) and mixed seasonal vegetables with red curry sauce - we had both and they were good as usual. Good value with an entertainment coupon. We were probably the only table in the place not having the lunch special.
The room is okay - not what you'd expect at a Thai place, as in it's original incarnation it was home of the Harvest House restaurant IIRC.
As soon as you walk up to the new Thai House, the renos blow you away - the place looks AMAZING. High end decor all around - a great mix of eastern influence with western modernity. The service was outstanding too - I'm surprised by the comments below re. service. We had three servers tripping over each other to serve us. (Maybe it was a slow night - we went on a Tuesday.) One guy in particular tried really hard & gave us suggestions for curry selections. The food wasn't outstanding, but it was pretty good. I was expecting it to be spicier, but it was very flavourful. A little on the overly saucy side. I would definitely go there again - we had a great meal.
I was so excited moving to the north shore to see we would be living near a Thai House. I LOVE the Thai House on Robson St; it has truly excellent food and the one in Metrotown is delish, too.
I've been to the NV location 3 times for dinner and it doesn't seem like the same restaurant as the 2 above. The food seems greasy and not as fresh. 3 times the Pad Thai has been gross... noodles with icky red sauce and few other toppings or additions (unlike the restaurants other loactions.) The atmosphere is weird - looks like it should be a steakhouse. These service is fast and otherwise not memorable.
Got transfered to North Vancouver for 3 months. Have been trying to find a place to eat regulary and I think I have found it.
With their reasonable price, I can enjoy a lot of thai food in North Vancouver. Even there aren't many Thai restaurants in N. Vancouver, this place still provides excellent dining experience.
I come regularly now that my office is close to this location. Tried their pad thai, green curry, and Thai-style salad, all are excellent.
Service is solid, no complains.
Rear parking is a big bonus as walking from my office to this location would be a chilling journey =p
Maybe because of lack of info about other Thai restaraunts (only just discovered dinehere.ca reviews) we continue to come back here whenever in the area.
Food is always good - prices are reasonable and portions are large. I like the spicy green beans with salty fish/prawn sauce (can't remember the name of the dish) but order it virtually everytime.
Two of us came here for dinner--one beef appy plus two seafood entrees and rice. Never had Thai before--appy reminds of Viet salad and the entrees like Malaysian. But whatever it was, it's tasty with their house sauce, wished they retailed it! Also wished for more food on their big plates. Pretty view of Vancouver from their windows and bright decor. If you're not starving, you'll enjoy it here better.
Went for an evening out with friends. The Jungle Curry was good & tasty, but not particularly hot & spicy as expected. The rice was a little stodgey - not worth getting. The service was OK, but we felt rushed, as we were told we had to order by 9.15pm, because all the kitchen staff had to catch the "sea bass" (turned out not to be a menu item, but a mode of transport home) ! The food was a little over-priced. The ambiance was plain, pleasant & uncrowded & like the "Tradis", the place is bigger on the inside than it appears on the outside !
We've only tried the all you can eat buffet, but it's great. A good variety of food, and relatively quick service during always busy weekends. The only complaint is they are a little slow on refilling water sometimes, I wish they would leave a pitcher at our table.
Went to Thai House on Esplanade last week for first time. Had the Pad Thai and Jungle Curry, both were very good. We sat in a booth with foam seats that were completely worn out, must be original because we sank so low that our posteriors were on the wood below causing us to sit too low 5'11" and 5'7" .....Felt like small children as well was very uncomfortable. Enough reason to not go back despite the good food. Owners need to invest a little money to bring the furniture (and decoration) up to todays standards.
Shame as I mentioned, the food is very good.
If I wanted ketchup I would have ordered fries at MacDonalds but instead we paid 67 dollars for a lousy meal. Each time we leave this place I swear I am not coming back. Tonight the service was okay but the food was dissapointing. The prices are expensive, the servings small, and the taste was terrible. The Tai Pad, I swear, tasted like those old ketchup chips you can buy. As we left we passed by the Tim Hortons and a pizza joint. For a tiny fraction of the cost we could have ate there and would have been more satisfied. Oh, and each time we have gone here, it is empty. They must be sucking wind...the female cook in the back barking out orders sounds foolish and I am sure she causes people to not want to come back...that and the lousy food and expensive prices. They need to revamp this place.
The new Thai House is awesome. I am so impressed with the visual setting of the restaurant. The service is top-notch; they are very polite and answered all my questions regarding their menu to help me select the perfect meal. The food itself is pretty good, and there is lots to choose from. It is, however, a bit on the pricey side, but generally worth it. Again, I can't say enough about how nice the interior of the restaurant is.
I have tried this Thai House a few times and every time the food is just okay, I usually stick to the little mom and pop places. I like the renovations and it looks wonderful inside, but the food is okay. I have tried the pad thai a couple of times thinking I would get the "Traditional" one but it always tastes like ketchup noodles, maybe ketchup is a staple in Thailand? I don't think I would return to this location and pay that much for such small portions.
We will NEVER go back!! We used to frequent this place quite often but not anymore. Last time when we paid for our bill, the waiter had the audacity to tell us that we did not leave enough tip and he held out the tray demanding we leave more!! Service SUCKED yet we still left a decent tip, but apparently not good enough! Demanding that 20% is the norm for shoddy service -- WHO does this?! ! I see that there are a couple more reviews re this same issue. Completely shocking and absolutely appalling behaviour! Why could they not perhaps just ask if everything was alright so they can correct rather than making a scene and embarrassing customers!!!!