Our usual dinner gang was on the prowl when we decided to give this place a try, based on the opinions of esteemed reviewers k and bc. The restaurant is next to the McD's and if you come through the back you have to dodge the drive through traffic. If you make it through that gauntlet without getting run down there are no further obstacles.
The place looked the same as when it was East, except it was a little worn around the edges, and as a previous reviewer remarked it was awfully dark. There were more sushi chefs than servers, and throughout the meal it was hard to get one of the staff to actually respond to our requests. It seems every ST location hires 20-something Korean girls who are, to put it mildly, lethargic.
We had a variety of sushi fare including a medium party tray which had dynamite roll, BC roll, and some chopped scallop roll among other things, and we also got some some a la carte items, including tuna and salmon rolls and nigiri, an unagi roll, cucumber roll, mixed tempura, and miso soup. We had sake too, and one of our group had an eel udon. All were okay but nothing really stood out. Okay, our tempura was reported to be hot and fresh, unlike the experience of a previous reviewer. Just lucky I guess. Otherwise nothing really stood out, and for some weird reason the unagi roll tasted of cinnamon. Yes, cinnamon. I have no clue why.
As for value, it was about what we expected to pay, and was no bargain (or ripoff) compared to the bazillion other sushi joints on the North Shore.
My overall impression was that it was just another mediocre sushi restaurant among the 59 listed on this site alone for North and West Van. In reality, there are probably almost a hundred purveyors of sushi on this side of the bridges...
Nothing made me want to return soon.
Sushi Town is beside Mcdonald's and the former location of East. Sushi town interior is dark brown, in this location it doesn't work, and didn't like their choice of music, hip hop and rap. The service was quick & friendly, wasn't busy for 1pm lunch and my food arrived within a few minutes.
I ordered their assorted sushi, tuna & salmon rolls which was delicious. Tuna, salmon, prawn nigiri had alot of flavour. The rest of my dish, I tried, didn't like it, tasted salty & doubt I will try the platter again.
The assorted sushi came to with my coca cola around $12.00.
I hope they work on their poor choice of music and being dark inside, didn't make me want to stay longer to try other sushi.
I will try take out next time.
I reviewed this place previously and said I wouldn't be back soon. I lied. For some reason I tried it again a few days later, and I was much more impressed with the food. So I went back again, and again... and again... so I have a pretty good idea about this place now and need to correct my previous review.
The food on my first visit was an anomaly I think, with the weird tastes and smells. I think it was maybe just opening week jitters or something. Even the California roll tasted right on later visits. No more frozen sashimi. I really like how fresh all the food is, even the fried things like ebi gyoza. It's all presented quite well. I find it funny how they even seem to find giant prawns for ebi nigiri so that they match the size of all the other nigiri.
Service also improved, no long waits for bill, and its always cheerful, and even Japanese-like over-polite from one waitress. Could still be a bit better with the drink refills, but attitude is always the most important thing to me.
Value is the interesting part for me. If you haven't, order the dinner for 2. It's $22, and it is probably enough food for 4 normal people. Just try it if you haven't. I can't think of a better value for quality food out there. When you order other things off the menu, the value factor can change quite a bit. Their special rolls for example aren't a great value. So depending on what you order, value can change quite a bit.
Anyway, this is my new go-to sushi place. I apologize to my previous go-to places as I won't be seeing them often.
After reading some of the initial reviews here and passing by several times I decided to try Sushi Town for a quick dinner rather than my usual Japanese fast food just down the block. Definitely my new go to place on the North Shore for quick and inexpensive Japanese.
Miso soup was tasty and hot - good value for $1. Same can be said for the salmon and toro nigiri - large fresh pieces for a dollar. Spicy agedashi was really good, but not the best I have had (the spicy salmon agedashi at Sushi Sen in Squamish is by far the best I have tried). Gomaae was just okay - a little too much sauce for my taste.
Service was very friendly and cheerful but a little disorganized. I was there early on a Wednesday night and it was already quite busy. Waitresses were dashing around lots trying to keep pace with people arriving for take out, taking phone orders, and running food. They need more than three front of house staff when it's that busy.
The ambience of the place is quite a bit nicer than other low budget sushi places in the area - smooth jazz was playing, there were two big screen TVs in a partitioned off lounge area, and modern decor.
Overall good food, very modest prices, friendly service plus nice atmosphere = excellent value.
Had dinner with a friend here and ordered the "Spicy Salmon Sashimi" (~8.95) and some rolls. Total bill was under $20 before taxes and tip. Asked for the Spicy Salmon sauce on the side, which was a good move. Excellent food value for you money, we could not finish our meal, the sashimi dish in particular had a *ton* of sashimi pieces.
The evening was only marred by the poor service. There were too few servers that were overworked. We got our food ok but could not seem to get a simple glass of water. We requested water when we sat down, when we ordered, when we got our food and when we flagged 2 other waitresses to try and get it. I thought about going to go and fill the water glasses myself, but finally got it 20 minutes in our meal... I mostly blame the establishment itself for overworking the waitresses.
Still, good food and prices made it worth it and next time we will go at lunch and hope for a smaller crowd. Most places $8.95 gets you a few sashimi places, here you get a veritable mountain of sashimi - a great deal for the north shore.
I previously submitted a review criticizing this restaurant's service on the weekends. I have to say that the service has greatly improved when I returned lately to see if things have changed. The sushi and other dishes continue to be the best Japanese food found on the North Shore, and now the service is quick and friendly, even on a busy Saturday night. Sushi Town will now become one of our family's favorite Japanese restaurants again!
Sushi Town is the only Sushi place I go in Town. Not only because of the excellent taste, the price of their food is very friendly (especially for a student like me). I always go with my bf and end up paying $10 each. I used to go to the one on Hastings St. but I recently start going to the North Vancouver one because they have better servers and better ambiace.
My most favorite menu is Spicy Salmon Sashimi. I love spicy food. Their portion is OK. Not too much and not too little. Size of each slice of sashimi is also reasonable (bite size)...unlike other places that give you tiny slices and tiny portion. I also love their spicy agedashi tofu, wakame salad and awesome roll. These are the 4 items we always order. The agedashi tofu is well deep fried and the wakame salad comes in a plenty portion (enough for 2 people).
This is a regular place for us. North Vancouver is full of sushi places that are decent. Sushiman down one blcok isn't bad as well.
We go there because everyone finds what they want. I'm for the deluze assorted sashimi which is good and not too expensive.
Recommended. The service isn't that hot but I can deal with that.
Had a chance to get take-out from the new Sushi Town location today. I had miso soup, sweet potato tempura roll, and dynamite roll. As usual it was delicious but I've noticed that the tempura in the rolls are always cold from this place. What gives? Is that normal? I like my tempura to be hot!
The boy ordered spicy tuna sashimi (amazing!!), awesome roll (good stuff), deep fried roll, ebi sunomono, and something called bill's roll. I tried to deep fried roll and it was pretty good - nothing cold in there which made me wonder even more. North van is finally getting some better sushi!
Sushi Town has the feel of a bistro, and the service of a fast food joint. I've visited 5 times now and probably sat an average of 10 minutes waiting for service each time. The waiters speak poor English and make mistakes, never attend their customers once food is delivered and don't bring the cheque around at any point unless you physically get up. The food is nothing special, and not as good as the cheaper faster places around it. Several times it has been overly satly or cold. There is a bar right at the entrance that is still incomplete. Why?! You have been open a couple years now correct?
Don't waste your time and money. There are many other places better and friendlier.
I got to know this place through my friend. Ambiance was quite nice. It is quite a big restaurant, which we could not imagine from the look of outside.
My friend recommended Spicy Salmon Sashimi and Agedashi Tofu. The quantity of the food for these items are UNBELIEVABLY HUGE! One order of this Sashimi will serve easily 6 people, compared to the other Japanese restaurants. We also tried Awesome Role, which was quite big for one roll.
Sashimi was all fresh. Sushi and Combo were really good but not the best deal in price. The service was not the best kind we receive in the restaurant. It was slow, and we had to ask twice or three time to ask for the service.
Since then, we often order Spicy Sashimi (either Salmon or Tuna) to go.
We have a 4-year-old daughter who loves raw Sashimi, so we have to make sure the spicy sauce are on the side. Once we did that and later found out that the chef put some spicy red pepper flake on top of the Sashimi... we had to remove those spicy-flake-on-top sashimi at home.
Just a reminder - if you do not like Wasabi inside your raw Sushi (either Nigiri or Roll), you have to mention it beforehand, otherwise, they will put Wasabi in all raw Sushi.
I strongly believe most people come here for their spicy salmon/tuna sashimi bowl which is humungous, so we usually opt for a half order instead. Tremendous value at $5.95 and that's basically what draws us back again and again. Their other offerings like sushi, rolls, terriyaki are not as spectacular but still solid nonetheless. Once you get to place your order food comes in a timely manner. The interior, as many before me had mentioned, is more suited to a modern western-styled establishment. But it actually makes it more interesting and less 'cheap' to dine in. But if you're craving for some good-valued Japanese then there's no better choice on the North Shore. Period.
We gave this place a try the other night and really enjoyed it dispite the poor ventalation We orded a little of everything, sushi, rolls, sashimi, cutlets, all were tasty, fresh and all reasonably priced. The chicken cutlet has a tangy sauce which was just ok. The spicy salmon sashimi was very good value as it was HUGE!!! ONLY 7.95!!! and could have fed 6 people. It must of been half a salmon. Food came very quickly and the wait staff was good. Great addition to the North Shore.
The spicy agedashi tofu is the best I've ever had! Crispy, flavoursome, hot chili sauce with spring onions and bonito flakes - all this and under $4 for a large portion that is very well presented. The toro and tuna nigiri, large pieces, again good value and well presented. Service, ambiance both great although I'm stillweirded out at coming in the McDonalds entrance. All the rolls that I've tried are large and well priced.
Now to the bad, as has been previously mentioned, there is a weird taste to the unagi roll and the cut of eel was very fatty, i didn't finish the roll. i found the same weird cinnamony taste to the fried salmon/tuna roll, again I didn't finish the roll.
...But the majority of items here are great and I keep coming back for the agedashi
Monstrous, Mind blowing, Breathtaking, $7.85.... All ways to describe their Spicy Salmon Sashimi. Never on my time on earth have I ever been so full from eating Japanese food after eating about 2/3rds of this dish, and I didn't even touch any rice. I don't know how they do it, but for 8 bucks, you get pretty much half of a full fish, drizzled in delicious spicy sauce, mixed in with slices of cucumber and those stringy white things which are tasty as well. In other restaurants, not even high quality ones, this would go for around 20 dollars. I also had the the Gomaee it was pretty good, spider roll was good, presented beautify and cheap as well. Ambience looked like a cactus club... very impressed. Will be returning weekly
I love to go to a restaurant that make quality food with super fast service.
Usually we have to wait 20 min for our food to be ready at any sushi place . But not this place
Your soup is on your table within 5 min and so as your sashimi .
Also their teriyaki dishes are prepared mush faster than other sushi places I have been too
Over all a very satisfying experience
Main thing I always note about this place is that the portion sizes are far and above what you normally see at Sushi places. The Dynamite roll is probably 2 inches in diameter!!! You get plenty and its very satisfying.
I normally call ahead for a take out, the Mix Combo has 4 rolls:
* California (4pc)
* Dynamite Roll (6pc)
* Salmon Roll (6pc)
* Tuna Roll (6pc)
That gets you quite a plate full! Well worth $8
I've also eaten in a few times for lunch. Good decor, quick service and nice and relaxed. Can't knock it. Will even split the bill for you.
I have tried their food before and I like it very much, tonight I went there with my family and they couldn't ever treat us worse than this. First of all they thought we went there to only look around because no one wanted to get order from us. I personally walked to the waitress and asked for some appetizers. When she brought us the teas, she spill it on the table and didn't bother to clean the mess or bring more napkins. Then we ordered 5 orders and she only brought 3 ( not even at the same time) and didn't bring the rest.I again walked to her and said what happened to the rest; after 10 minutes she brought the rest. Didn't ask if we need anything or more tea.I found them really unreliable specially to take some guests over.
I arrived at the place at around 8 pm on a Monday with one other person. The restaurant was fairly busy. First impression was that they were understaffed with only 3 front of house staff waiting the whole entire restaurant (approximately 15 tables seated with customers). They mechanically asked for how many people and our name after around 5 minutes of waiting at the front area. They did not greet the customers.
When I sat down at the table, my napkin was dirty with a piece of food on it. We ordered our food around at 8:20 pm with waiter 1. The table beside us ordered just a minute before us and by the time my first kitchen item came, they were already finished their dinner and gone. In between, waiter 1 came and told us that they were out of tuna and if we wanted to substitute for another type of fish.
The rest of the meal did not come after waiting until 9:20 pm and we asked for the bill since they had not made our sushi bar order items. Waiter 2 claimed that we only placed the order 20 minutes before and waiter 1 was busy clearing tables (communication issue).
The single kitchen order we got - the kitsune udon - was alright. They were serving hot water and had no tea for some odd reason. Might have been because of the holiday season and the lack of deliveries (management issue if true).
Waiter 1 did apologize numerous times and said the kitchen was backed up. Waiter 2 did apologize when we were leaving. The lack of a front of house manager or supervisor exacerbated the communication disconnect among staff. Most likely the first waiter forgot to place the order because the restaurant was too busy when we ordered (training & scheduling issue). Regardless, the issue could have been cleaned up immediately with a simple "on the fly" order to the sushi bar.
Poor management, poor training, poor scheduling, and poor communication. I was very disappointed and very hungry by the time I left to a restaurant across the street.
Value - if the service is horrible to the point where you can't even eat the food you order... there's no value to it.
In terms of ambiance, they could standardize their uniforms to be white/black to look more professional to go with the restaurant decor they have going. The quality of food served, quality of service, and the decor conflict. Seems like their corporate identity (branding) can use a little work to improve their ambiance and overall customer experience.