After numerous times swearing I wil not return because of the poor service. The reviews here are correct. I will not return. Just not worth the bad vibes if you don't eat fast or tip big. Times we have ordered and picked up - only to find the order has not even been started by the kitchen (untuil it is paid for apparently.) Nah. We're done here.

Great food and worth the trip to get there BUT take the time to go over your bill before you pay it. Almost every single time we have been there there has been an error of a few dollars in their favour. Since they write most of their bills in Chinese it is hard to do the math, but it is worth it if you go there often 'cause it adds up. Also, make sure you get the right amount in change because we have also found that often the change is off by a few bucks. Other than that, the food is outstanding.

The food is great, especially when compared to the usual run of the mill chinese food found in North Vancouver. It's not the cheapest place - my takeout orders of three dishes routinely costs a shade under $40 - but it's still decent. I don't eat in often, but I have found the service to be decent. The restaurant itself is quite nice, though a bit on the small side.

I can't recommend the food enough though. If you're looking for a new spot for Chinese food, this is the place.

Love this place! A bit small, but cozy and welcoming. We stopped by here on a Saturday evening without a reservation so had to wait about 15 minutes. Recommended by my father in-law. Very delicious food and friendly service. We ordered quite a lot of food for the 6 of us, but everything was eaten up quickly. We tried the lamb stir-fry, green beans, chicken, tiger prawns, noodles, and duck. All great portions and yummy!! We were eyeing the huge crab hot pot at the table next to us. It smelled and looked so good. I'm going to try that on my next visit for sure! If you're looking for good chinese food in North Vancouver, Red Chilli is by far the red hot choice! =)

This was our third visit to the Red Chili over the last year and we popped in for an early 5pm dinner before a movie. We keep coming back because good Szechuan is a little tough to find on the north shore and we have found the food here is excellent. Singapore fried rice noodles, prawns and scallops with chili and garlic, wor wonton soup, diced chicken with peanut and chili,and steamed rice. Lots of dried red chilis that you could pick out if you don't like your dish that hot. Great Szechuan flavours and although the dish portions are on the small size, it was just enough for three. $75 with tip.
There was only one other party in the restaurant and the manager tended to hover over us, watching the table and whipping plates away as soon as you put the fork down, which was a bit disconcerting. He obviously wasn't rushing us but was trying to be attentive. He needs to back off a little so he's not so intrusive, but his heart is in the right place. I think it wouldn't be a problem when the restaurant is more full.

We hadn't been to Red Chilli for awhile and decide to give it one last try,,,the food is great but the service and hospitality sucks!

We arrived and asked for a table for two to which we were sneered at and asked "sure you don't want takeout"...which we thought was rude and replied "no we want to be seated"
When it was time to order the waitress was very impatient and kept suggesting items that take less time to get.

We ordered our food and waited a long time for it,,,when it finally arrived its as if the waitress was always watching us to see if and when we would finish. I hardly had the last piece of food off my plate and she took away my plate and utencils!!!!!

We were just about finished and she stood there 5 feet away and watched over us like a hawk,,,,not being able to get us out quick enough. It was very intrusive and not enjoyable at all. I guess the place is small so the quicker you get people done and out the more business you can get,,,

When she gave us the bill I paid with credit card and she was back at our table in 10 seconds WOW, fastest I have ever seen that done and said Goodnight! to us which meant I guess "Get Out"

For takeout they are quite good,,,for eating in,,,be prepared to be rushed and hurried through your meal while being watched.

Maybe its time to invest in a bigger space......we won't be back for awhile,,,we like to eat normally and not gulp down our food and made to feel like we are intruding.

I learned along time ago to eat inside, you'll feel cramped, its loud and its small inside.

I have worked my way around the menu many times, and over the past year, notice their prices keep going up and the meals get smaller. I ordered their beef with lettuce, vegetarian roll, chicken in oyster sauce & steamed rice. I found the beef didn't have alot flavour with the lettuce, my vegetarian roll was greasy and my chicken seamed to be watered down. This wasn't their best day in the kitchen, it was busy, and I was prepared to have better prepared & tasting food.

As for service, I find the woman behind the counter, I rarely see her smile, be friendly or be polite to me. It doesn't matter if its busy or slow, I often encountered rudeness, and this is another reason I'm not impressed. Higher prices, smaller food portions and rude service.

If craving chinese, I plan to go somewhere else, until the service improves.

I love this place... I did some takeout last night. For a neighbourhood place, it's exceptional. Their szechuan style green beans is one of my favourite dishes anywhere... They put so much garlic on it, it's almost unbelievable... Their Chicken with chilies and garlic is also very good... It's so good, I sometimes fantasize about their food and can't wait to go back to get some more... in the same league as Green Lettuce on Victoria and Kingsway.

Their service is very professional and efficient. The only downside is their ambiance... it won't bowl you over - that's why I usually I do takeout. I can't think of a better place for szechuan in the lower mainland other than chonquing on Commercial.. and that's a very close tie...

This place was recommended by a friend. Red Chilli is small and has often got people lining up at the door which is a good sign - it always seems busy. We went early one evening to ensure a table.
The menu is extensive, so extensive that it was clearly an impossibility to make such a range of dishes fresh. We selected a couple of main dishes and rice.
The meal came quickly - far too quickly for it to have been freshly made in my view. The portions were very good and the taste was really good as well, so my initial concerns about the extensive menu and speed of service were put aside. Towards the end of the meal I put some broccoli in my mouth and (totally involuntary) spat it out. It had a horrible slimy consistency that can only have been caused by it being soaking in some kind of sauce for too long. I picked up other pieces of broccoli and they were slimy to touch. It could have been a really good meal but this really left a bad taste in my mouth (?).
The service was very good, attentive but not intrusive. There were a couple of other niggles such as the waiter asking "how is your meal SIR" which resulted in a withering look from my wife. To cap it all the main menu had a charge of $2.50 for fruit juice, and on a scribbled piece of paper that had their daily specials it was charged out at $2.75. I pointed out the discrepancy and was told that they hadn't got around to changing the price on the main menu and charged me the higher price (even though it wasn't on the menu I was ordering from). That's not the right way to treat a customer. I'm not going back.

I was googling an address for Red Chili because it's a regular spot for my fiance and I and we're actually considering having them cater our wedding! I'm sorry if others have had a poor experience, but you should know that with a lot of szechuan restaurants, it DOES only take a few minutes to whip up some delicious green beans with garlic and chilis in a wok. And it DOES only take a few minutes to mix some already prepped shredded meat to a hot wok with spices and sauce. And I if you don't want sauce with your vegetables, don't go for szechwaun. It's not just 'Chinese' food - it's a style of Chinese food and the style is shredded meat (already prepared) and plenty of fast-frys so.....I'm surprised to see a few 'complaints' from hungry people about receiving food 'too' quickly.

Red Chili has fantastic food - our staple order (from an extensive menu that we've sampled quite often) is Shredded Beef in Homemade Chili Sauce, Szechuan Green Beans, Singapore Style Noodles, and steamed rice. Hot, fresh, affordable, and worth the wait (if you're silly enough not to make reservations on a Saturday night).