Good place for a quick lunch as they have a nice soup and main option for $8. Hot and Sour soup was good with lots of veggies. Soup was a bit too thick and not cooked through as there were a few 'gelatin' areas. Nice flavour. Tried their chilli chicken and was told it was made medium. Came and there were about a dozen dried red peppers, but if you picked them out, it was medium. Good flavour and goes great with rice. Quick service and good value. Just completed a renovation a few months back and nice look about the place.
I learned along time ago to eat inside, you'll feel cramped, its loud and its small inside.
I have worked my way around the menu many times, and over the past year, notice their prices keep going up and the meals get smaller. I ordered their beef with lettuce, vegetarian roll, chicken in oyster sauce & steamed rice. I found the beef didn't have alot flavour with the lettuce, my vegetarian roll was greasy and my chicken seamed to be watered down. This wasn't their best day in the kitchen, it was busy, and I was prepared to have better prepared & tasting food.
As for service, I find the woman behind the counter, I rarely see her smile, be friendly or be polite to me. It doesn't matter if its busy or slow, I often encountered rudeness, and this is another reason I'm not impressed. Higher prices, smaller food portions and rude service.
If craving chinese, I plan to go somewhere else, until the service improves.
We were 4 adults and 1 child. We had made reservations since Red Chilli is a very small restaurant and it gets very busy.
We were greated at the door and we had absolutely exemplary service the whole evening. We ordered a bottle of wine with dinner and the wine was topped up by the staff all evening. We've dined in some high end restaurants that fail to top up our wine for us. The food was very good. We ordered the following dishes 1. Green beans - Szechauan - style. This is a favorite. It is so nice and spicy, it's almost addictive. 2. Ginger beef. This was also very good. 3. Sweet and sour boneless pork. This was a concession for one of our table companions who absolutely has to have sweet and sour. It was very good but I'm not really into Canadianized Chinese food. 4. Pepper Chicken with dried spinach. This was very tasty 5. A spicy fish dish that our waiter recommended. This was perfectly cooked and nice and moist. The total for dinner with 2 large bowls of rice, 5 dishes, a drink for the child and a bottle of wine was $111.00 before tip. With the level of service and the quality of the food that we received, I felt it was extremely good value.
When we left - the owner or manager was at the door, he shook our hands, thanked us for our business and hoped he would see us again. He most definitely will. It was a great evening out.
Highly recommended for good Chinese food in North Vancouver.
Love this place! A bit small, but cozy and welcoming. We stopped by here on a Saturday evening without a reservation so had to wait about 15 minutes. Recommended by my father in-law. Very delicious food and friendly service. We ordered quite a lot of food for the 6 of us, but everything was eaten up quickly. We tried the lamb stir-fry, green beans, chicken, tiger prawns, noodles, and duck. All great portions and yummy!! We were eyeing the huge crab hot pot at the table next to us. It smelled and looked so good. I'm going to try that on my next visit for sure! If you're looking for good chinese food in North Vancouver, Red Chilli is by far the red hot choice! =)
This was our third visit to the Red Chili over the last year and we popped in for an early 5pm dinner before a movie. We keep coming back because good Szechuan is a little tough to find on the north shore and we have found the food here is excellent. Singapore fried rice noodles, prawns and scallops with chili and garlic, wor wonton soup, diced chicken with peanut and chili,and steamed rice. Lots of dried red chilis that you could pick out if you don't like your dish that hot. Great Szechuan flavours and although the dish portions are on the small size, it was just enough for three. $75 with tip.
There was only one other party in the restaurant and the manager tended to hover over us, watching the table and whipping plates away as soon as you put the fork down, which was a bit disconcerting. He obviously wasn't rushing us but was trying to be attentive. He needs to back off a little so he's not so intrusive, but his heart is in the right place. I think it wouldn't be a problem when the restaurant is more full.
I love this place... I did some takeout last night. For a neighbourhood place, it's exceptional. Their szechuan style green beans is one of my favourite dishes anywhere... They put so much garlic on it, it's almost unbelievable... Their Chicken with chilies and garlic is also very good... It's so good, I sometimes fantasize about their food and can't wait to go back to get some more... in the same league as Green Lettuce on Victoria and Kingsway.
Their service is very professional and efficient. The only downside is their ambiance... it won't bowl you over - that's why I usually I do takeout. I can't think of a better place for szechuan in the lower mainland other than chonquing on Commercial.. and that's a very close tie...
After numerous times swearing I wil not return because of the poor service. The reviews here are correct. I will not return. Just not worth the bad vibes if you don't eat fast or tip big. Times we have ordered and picked up - only to find the order has not even been started by the kitchen (untuil it is paid for apparently.) Nah. We're done here.
This is the best chinese we've found, especially on the North Shore, but man, does their attitude stink! They have never charged us the same for the same meal, will refuse to deliver based on she's feeling that day and you're often kept waiting a long time for your food to be delivered. They are pretty popular so I guess they can afford to keep the horrible hostess and staff...
Great food and worth the trip to get there BUT take the time to go over your bill before you pay it. Almost every single time we have been there there has been an error of a few dollars in their favour. Since they write most of their bills in Chinese it is hard to do the math, but it is worth it if you go there often 'cause it adds up. Also, make sure you get the right amount in change because we have also found that often the change is off by a few bucks. Other than that, the food is outstanding.
TERRIBLE CUSTOMER SERVICE
We ordered dinner and had it delivered. After the driver left, we discovered that part of the meal was missing. Had this not been the only dish that our young children would eat, we probably wouldn't have said anything. I called the restaurant to ask that they send the driver back with the missing item and they said that it would be sent right away. 20 minutes later and nothing, but very unhappy children. I called the restaurant and they were less than helpful. Her excuses were many:
- We are very busy;
- If we send the driver out again, we won't be making any money; and
- I am being difficult (my personal favorite - I should know better than to expect to receive the products that I pay for).
I asked for a credit and the lady's comment was to bring the chicken back if I was unhappy, she would sell it to someone else (YUCK). I sure hope I don't have someone else's second hand dish.
The food was decent but overpriced. I definitely would not recommend this restaurant to someone else. Goodness knows what one may get.
The food is great, especially when compared to the usual run of the mill chinese food found in North Vancouver. It's not the cheapest place - my takeout orders of three dishes routinely costs a shade under $40 - but it's still decent. I don't eat in often, but I have found the service to be decent. The restaurant itself is quite nice, though a bit on the small side.
I can't recommend the food enough though. If you're looking for a new spot for Chinese food, this is the place.
We've been going to this place for the past couple years. We enjoy the hot&sour, and wonton soups. The food in general is very flavorful and fresh. The food is cooked and stir fried on high heat and therefore the service is very fast. The food does not contain that old oily flavor which a lot of other restaurants seem to have. Our favorite all time dish is the crab cooked in a hot pot along with the optional noodles. The flavor is absorbed by the noodles and is wonderful. We've had this dish 3 times and always want more! I recommend this place if you are looking for good quality, spicy szechuan cuisine. Definitely try the crab.
The only place on the North Shore we go to for Chinese Food. Our favorites include, Genral Tao Chicken, Szechuan Green Beans and Chicken with Cashews & Tofu. Their spicy dishes are tasty, their portions are plentiful and there is always enough for leftovers the next day. Highly recommend it!!!
We hadn't been to Red Chilli for awhile and decide to give it one last try,,,the food is great but the service and hospitality sucks!
We arrived and asked for a table for two to which we were sneered at and asked "sure you don't want takeout"...which we thought was rude and replied "no we want to be seated"
When it was time to order the waitress was very impatient and kept suggesting items that take less time to get.
We ordered our food and waited a long time for it,,,when it finally arrived its as if the waitress was always watching us to see if and when we would finish. I hardly had the last piece of food off my plate and she took away my plate and utencils!!!!!
We were just about finished and she stood there 5 feet away and watched over us like a hawk,,,,not being able to get us out quick enough. It was very intrusive and not enjoyable at all. I guess the place is small so the quicker you get people done and out the more business you can get,,,
When she gave us the bill I paid with credit card and she was back at our table in 10 seconds WOW, fastest I have ever seen that done and said Goodnight! to us which meant I guess "Get Out"
For takeout they are quite good,,,for eating in,,,be prepared to be rushed and hurried through your meal while being watched.
Maybe its time to invest in a bigger space......we won't be back for awhile,,,we like to eat normally and not gulp down our food and made to feel like we are intruding.
I love this place and either go in or get delivery often. I usually get the Orange Peel Chicken which is awesome, kind of sweet and spicy. Mongolian Beef which is filling and spicy. Singapore style fried rice noodles, curry flavour and very delicious. The service here is always top notch. The value I think is great. My bf and I always share these staple dishes and always have leftovers. When you go in the restaurant to eat the menu has a combo on the back which is a great deal I think its $13 you get one dish with rice and a spring roll. The ambiance is great, kind of small but good. Will continue to go here and recommend it to anyone who likes spicy, flavourful Chinese/Szechuan food.
Me and my partner use this place for delivery since we have moved to north van and have no complaints. Don't ever expect much in the way of service from Chinese restaurants but most importantly this one is consistent with the food. I find chinese is hit and miss but this one is definitely a hit for me. If you are looking for an eating-in experience this probably will not hit the spot for you, its not shabby but a bit small.
You won't do much better than here for lunch -- less than $10 for soup + rice and entree. The lunch service is fast, though there is a sameness to the dishes offered on the lunch menu, and given the speed at which they're served, I don't think they prepare them the same way they do the dinner service. (There are a bunch of dishes with different names that, at lunch at least, are really the same.)
For dinner, again the food is top-notch. Very tasty, ingredients are consistently fresh and good quality. A large variety of flavours. Some dishes are a little heavy on the sauce, though.
There does tend to be some service problems. Though they are very friendly, and always try hard, they're often late getting the rice to the table, so you're well into the other dishes before it arrives. Also, they serve pop from cans, not a fountain, and they frequently run out and are slow to restock. There have been times when I've gone two or three times within a week, and each time they had only Ginger Ale and Root Beer. I can see running out in the course of an evening, but dude, you're two blocks from a Safeway, and fifty feet from a corner store. How can this be a problem that doesn't get solved in a matter of minutes?
I was googling an address for Red Chili because it's a regular spot for my fiance and I and we're actually considering having them cater our wedding! I'm sorry if others have had a poor experience, but you should know that with a lot of szechuan restaurants, it DOES only take a few minutes to whip up some delicious green beans with garlic and chilis in a wok. And it DOES only take a few minutes to mix some already prepped shredded meat to a hot wok with spices and sauce. And I if you don't want sauce with your vegetables, don't go for szechwaun. It's not just 'Chinese' food - it's a style of Chinese food and the style is shredded meat (already prepared) and plenty of fast-frys so.....I'm surprised to see a few 'complaints' from hungry people about receiving food 'too' quickly.
Red Chili has fantastic food - our staple order (from an extensive menu that we've sampled quite often) is Shredded Beef in Homemade Chili Sauce, Szechuan Green Beans, Singapore Style Noodles, and steamed rice. Hot, fresh, affordable, and worth the wait (if you're silly enough not to make reservations on a Saturday night).
This place was recommended by a friend. Red Chilli is small and has often got people lining up at the door which is a good sign - it always seems busy. We went early one evening to ensure a table.
The menu is extensive, so extensive that it was clearly an impossibility to make such a range of dishes fresh. We selected a couple of main dishes and rice.
The meal came quickly - far too quickly for it to have been freshly made in my view. The portions were very good and the taste was really good as well, so my initial concerns about the extensive menu and speed of service were put aside. Towards the end of the meal I put some broccoli in my mouth and (totally involuntary) spat it out. It had a horrible slimy consistency that can only have been caused by it being soaking in some kind of sauce for too long. I picked up other pieces of broccoli and they were slimy to touch. It could have been a really good meal but this really left a bad taste in my mouth (?).
The service was very good, attentive but not intrusive. There were a couple of other niggles such as the waiter asking "how is your meal SIR" which resulted in a withering look from my wife. To cap it all the main menu had a charge of $2.50 for fruit juice, and on a scribbled piece of paper that had their daily specials it was charged out at $2.75. I pointed out the discrepancy and was told that they hadn't got around to changing the price on the main menu and charged me the higher price (even though it wasn't on the menu I was ordering from). That's not the right way to treat a customer. I'm not going back.