Mrs. C and I were craving some takeout so we headed to NNH. We've eaten here before, and while it isn't gourmet, the food is okay. This place is not a good spot if you are trying to impress anyone, but if you want basic fare it is a good place to be.
The restaurant was clean but it could use some decent decorating. Service was good, although the server's accent might be a bit of a challenge for some. Since we were taking out, they offered us tea while we waited. That was nice. We had chicken with bitter melon on rice and a sushi platter that featured Cali roll, dynamite roll, and salmon and tuna maki. All the food was competently prepared, but I think the chicken dish was better than the sushi. Very home-style.
This place is a good local eatery, and the price is reasonable. And yes, some Chinese people eat there...
Dropped in here at lunch for our second visit in two years.
They offer a large menu of Chinese, Vietnamese, and Japanese food. Maybe some other types of Asian food too.
The Wonton soup was excellent (shrimp based I think), as was the beef and green beans (garlic and black bean I think). What is most amazing is the large bowl of soup was only $2.75 and the green beans only $4.88 as they were one of the eight half price items available for lunch on sat/sun. Wife had miso Ramen which she said was OK. Our four year old daughter had salmon sashimi as she always gets when possible. After two pieces she refused to eat anymore and said it was yucky because it tasted like smoked salmon. Turns out she was right, it did taste a bit like that. It just wasn't right unless it's some new kind of salmon, but at the same time I'm not sure if it was bad. It was just wrong. If it wasn't for the salmon I'd give a 4 star rating for food. I noticed the table beside us ordered one of each of the 8 items on special. That works out to less than $30, and they left with boxes of food, probably good for another two meals. In other words the best thing about this place is the value for money.
Servers were pleasant enough, but little things were not perfect like not getting a dish for soy sauce, and they never check up on you. Bill never came or table cleared after a long time, had to go ask for the bill. I don't normally mind waiting but most of lonsdale is 1 hour parking which makes it irritating to try and take your time enjoying a meal.
I give it high overall marks because we had some tasty dishes that were incredible value. If I want cheap chinese food this place will probably be at the top of my list.
We have eaten at the NNH quite a few times over the years and we've managed to figure out what the menu gems are and to steer away from the bombs. The various noodle bowls are excellent and with a side of vegetable tempura to share, very satisying at a nice price. The sushi is unimpressive and most of the other chinese dishes are too bland for our tastes. But they do seem to do noodles well....
Our group of friends ordered delivery on Halloween night. The server who answered the phone giggled for no reason when I placed our order, and she said the order would be delivered in 45 minutes. About an hour later, a youngish man delivered our order and we paid by credit card. After I entered my PIN he close to squealed, "no tip?!" I didn't hear him correctly and thought he said, "no chip". But when I realised he was taking an issue at us not leaving a tip for the tardy delivery at first I'd just let it go and I thanked him after the transaction went through. However, as he left he turned around and shouted an obscene word and I didn't know at that time how to react as I did not expect that after such a tardy delivery. With the ungraciousness from the restaurant's server and delivery personnel, however, I knew I would not be patronising the place again :(
The other reviews are very likelyl to be accurate based on my experience ...
This place is consistently busy, especially at lunch time. The service is fast and to the table and the prices have a very good dollar per mouthful factor. The plates are clean and the food tastes OK and there's room to put a broadsheet newspaper under your meal and keep reading.
Just one thing ... tipping. The staff have a weird idea that if you pay with a bill the change is the tip! Even if you pay with a bill that is more than twice the amount of your food bill grab the change when it comes back and substitute your tip because if you leave the change lying there they'll move to take it as the tip!
But it is what is ... and if you don't want to eat a custom made sandwich on a six inch counter, or a small lunch special sandwich with a few potato chips, or wait for the front of house person to come back from a step out for a moment, or pay $15 for your lunch. or struggle to try to get a bill, or line up for your lunch and then have about one foot square of table to eat it on ... all available Lonsdale experiences ... this place ranks highly.
I have been to NNH several times and have ordered quite a few things off the menu. The only things that I find are regularly good and tasty are the Chinese items.
The service is slow and kind of unfriendly, however if you go regularly they start to recognise you and the service gets a bit better.
This place has some good specials at the front of their menu. It comes quickly and the freshness is ok. Yesterday, a friend and I dropped by to have a quick beer and lunch. After eating, we paid at the counter. As the service was below average, I paid the exact amount of the bill and did not leave a tip. I then walked out the door with my friend. The server ran after me as I reached the door and demanded that I pay a tip. I asked her why. She said that the waitress has to be paid and that tip is mandatory. I could not believe what I heard, and the other customers were amazed as well. I threw down 10% and left quickly. I will never go back here again, and I'm sure that the other customers there won't come back either. Tips should be paid for good service.
I've been eating at the Neighbourhood Noodle House for 10 years, off and on. The food is not great, but it's cheap. Service is slow and unfriendly. Lately they've taken to overcharging every chance they get. I ordered delivery, 3 items, totalling $24 dollars and asked for the total... $36 dollars! I asked how they arrived at the total, they cited the prices, added $2 for delivery (supposed to be free), and it still didn't add up to $36.
It seems to me the prices vary according to the day of the week, how busy they are, and how they feel. I'll avoid them in the future.
There's an old saying, "you know it's a good Chinese restaurant because Chinese people eat there." Well, there are NO Chinese people that eat at the Neighbourhood Noodle House. After a year of going there, I know why.
The food is total crap. The service is also pretty horrible. Some memories to savor: I was on a diet, and asked the waitress to please not put a lot of noodles in the soup. She gave me an argument! So I told her "forget it, I won't order it." Suddenly, she could accommodate me, how surprising.
Another time my girlfriend ordered the sushi. With all the great places nearby to eat sushi, I don't know why she chose this but she did. Well, the sushi had been made either that morning, or the day before, because it was all wet and smelly. It wasn't fresh at all.
I had been going there for a while because the owner seemed nice, and because it was close to shopping. Now I'd rather go to a dignified Chinese restaurant, get good food and not be hassled anymore. I don't know why these folks are still in business but I wish the city would shut them down already.
I'm pretty sure they're recycling food.
The menu is probably too big for everything to taste excellent. But often it seems they don't even have basic ingredients on hand. The noodle soups are all quite bland and similar. I've never had anything here that made me say--WOW that was really good! But I've been disappointed countless times. A few times downright disgusted. Some memorable atrocities: - the agedashi is soggy with grease and tastes like dead rotting fish. - I ordered a spicy cod dish once and my house smelled like roadkill for days. - Don't even bother with their sushi, if you are near Lonsdale you can do a lot better! Their Chinese selections are boring but passable I guess. The service is very poor. They make mistakes and screw up orders routinely. At worst the service is slow and rude, especially when they are busy.
My last experience was completely unacceptable. We ordered a simple dinner for two, for delivery. They took at least 50 minutes to get our food to us (within 1km away), and they forgot the second entree entirely (even after confirming it on the phone when the order was placed), so we called them immediately and they refused to rectify the situation, or even apologize! I could have walked there, and picked up my second entree, paid for it, but the burden was not on me to do so. They screwed up. They could have made an effort, or at least apologized for the fact that one of us would be eating a sandwich that night. But lucky for my husband he wasn't missing much.
Basically this establishment fails at every single criterion one could judge a restaurant by. And this isn't based on one or two really bad experiences, but several. Both eating in and delivery. I can only advise that no one patronise this place. Even if you are restricted by what you can afford, you deserve better than what this place has to offer. How they are still in business I cannot even begin to speculate.
I have been to this place a few times, but the service is never really that good. Once I waited in the back for 15 minutes because no one saw me. The older waitresses are nice, and there is a very nice kid who waits on the tables, and the owner (I think he's the owner) is very pleasant. Unfortunately the last time I was there, one of the servers refused to serve my friend and me. I guess she didn't think we could understand her (because we're not Asian) but she told another waitress "you go wait on them. I don't like all their yakking all the time." My friend teaches Asian languages so we knew EXACTLY what she was saying. When she did come to the table to serve food, she literally dropped the dishes on the table and walked away. Very, very rude and totally inconsiderate. Didn't even say "sorry about that."
The food is OK and like I said, the service really isn't that great, but this young Japanese-looking waitress has a real attitude problem and I won't spend my money in a place where I am treated this way. I'm not just another Gwailo, I'm a wealthy and friendly Gwailo who can spend his money ANYWHERE. I chose this place because it's close to a friend's house but I could just as easily go to Chinatown for a proper meal.
If I were the owner, I would lose her in a hurry, but with the attitude that we saw coming off of her, I suspect that she's a permanent fixture. Too bad, she's a real byotch and she isn't doing the owner any favors by being there.
Wow, I can't believe it! So as I said in my post below, I went there for lunch today. I called in my order and the person did not understand a lick of what I was saying. Not surprisingly, I got there and they had made the wrong thing. I was rushed today (that's why I'd called first), but no, I ended up having to wait.
Finally I got my tofu, but there was no sauce. I asked for some, and the owner treated me like crap for asking. She finally and reluctantly gave me some soy sauce in one of those little ketchup-type packs!
I told her she just lost a loyal customer and walked out.
Normally I wouldn't even bother, but I can't believe I actually defended this palce a couple of hours ago.
Oh, and the tofu.... soggy! I guess it's just another hit and miss item which I got lucky with before.