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This place was good, once upon a time. I noticed that there own reviews on their website end around 2006.
The experience now is terrible. The service is awful, when there are no other customers in the middle of the fall, a sandwich and soup (which is warmed in the microwave) takes 10 minutes at least. The soup comes from a giant plastic bucket and from the business I imagine they sit there for quite a few days.
The one woman who works there quite often alternates between being rude and obnoxious. She won't part with a penny, even if she has made a huge mistake.
The thing that annoys me about this place the most, is that I imagine they have an attitude of "well, where else are you gonna go?" So they just don't care. One time a couple of years ago, my moms car had broken down in front of the bakery, being a frequent customer (because of me) she went in to use the phone. All she needed was to call a tow-truck (an older woman she doesn't use cell phones), she was told no by the regular woman that works there. That is just awful. I came back recently as I am in the area a lot and have found that the service has just gotten worse.
Just because I am Celiac doesn't mean I have to put up with peoples crap. If you treat customers like crap, I won't go back regardless of my dietary restrictions.
It's all gluten-free so people like me who have to eat gluten-free (still a relatively new thing for me and only since 3 months) might get excited about it. It is in a fairly empty mall, small storefront with fluorescent lighting and boxes piled on old refrigeration units. Choice is limited. I had a pea soup which was warmish sort of and decent tasting. Also had 1/3 of a turkey panini. It had turkey ends and lettuce in it. That is it. The bread (rice-based) fell apart, which is normal but even grilled it tasted like sawdust with a baking soda flavour. Grilled lettuce is nothing to write home about. My partner had the Greek Pizza. Tasted OK, a little gummy but OK. Unless you live in North Van it seems not worth a trip for. Prices are high as for all gluten-free items anywhere. Hope someone else had a better experience. Maybe the cookies are better than the bread? Oh well. Staff are nice. Oh yeah, they also aren't licensed to fry so your eggs are poached or poached. The omelette must be a microwave deal or something.
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