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2.5
  • Food2.5
  • Service2
  • Value2.5
  • Ambiance2
  • Reviews53

Andreas Restaurant

153 16th Street West
North Vancouver, BC V7M1T3
Tel: (604) 985-0414

Reviews

Displaying 1 - 20 of 53 Reviews FoundSort: Useful | Helpful | Reviews | Date
Take a pass on this place
By cocoeater of vancouver (323 Reviews)
Submitted Friday, December 9, 2011 - 2:59pm [Dine in]

Tried this place for lunch and at first the restaurant looks pretty good with new carpets, TV's and very bright. Upon further inspection, the place is not well kept as the tableclothes have old food stuck on it as they don't seem to change them after meal or even after a day. Extensive menu mainly of greek food plus your pasta and pizza. Had the lamb souvlaki which was just Ok, the skewer of meat was quite small, meat was average, good greek salad and average rice. Not a bad price for $9 but would rather go across the street and have the kabobs at the Persian restaurant (twice the meat at about he same price). Companion had the french onion soup and said it was bad, too salty and not warm enough, also the mixed salad was pretty plain. Servcie was average but the wait time was a bit long for lunch. Overall, don't come here.

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Savoury
By chasiubow of North Van (675 Reviews)
Submitted Saturday, April 22, 2006 - 1:32pm [Dine in]

Andreas has a good rep on the North Shore, but somehow I never tried it until lately. My loss. The restaurant has a strong Mediterranean theme. The decor is a bit dated, but the place is very cozy. Perfect for a romantic dinner. Martinis were on special (they have daily drink specials) so I went with a crantini. It was smooth and strong. Next came the roast lamb. It was well-prepared, juicy, and not over-spiced. It had the usual sides of potatoes, rice pilaf, and Greek salad. The rice was particularly good. My wife went with the steak, and had a lemon drop martini. It came with a baked potato and lots of fresh potato toppings. I think she liked it, since she gave me the thumbs up (her mouth was full).

The service was reasonably quick and the staff very friendly. For a neighbourhood restaurant this place definitely punches above its weight.

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Not as Good as it Used to Be
By Sundown of North Vancouver (41 Reviews)
Submitted Sunday, September 2, 2007 - 8:53am [Dine in]

It's been years since I've been to Andreas and finally went back the other day. I remembered how in the past many would rave about it but whenever I went the service was slow and the pasta was always overcooked (mushy).

So we went back hoping it has improved but was very disappointed that the pasta is still overcooked, the service is still slow and the pasta didn't even have much in the way of good flavors. It almost tasted that it was reheated from the night before.

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Sometimes Good, Sometimes Terrible.
By got2hot of Vancouver (46 Reviews)
Submitted Friday, March 16, 2007 - 10:40am [Dine in]

Over many years we have dined at Andreas, and a few times we've made the mistake of ordering something other than pizza-DONT! They make an excellent pizza, quite delicious actually, and if pizza was all they did I would give them a higher food rating. Their pastas are disgusting, steaks are horrid, desserts premade, dry, and inedible.
The service is attrocious. They seem to be unskilled waiters handling very large sections. Its next to impossible to get a second drink there-they're losing money on that problem. They make mistakes on your order all the time-and try asking a question about the wine and they will look at you like a dear caught in the headlights.
The room is dirty, filled with tacky plastic plants, that are very dusty. It smells old and musty.

Simple recommendation, order pizza and nothing else from this restaurant, and you will be fine. Try anything else and you're in for an adventure, and most likely not a good one.

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It's not called delivery if they refuse to deliver your food...
By strungout of North vancouver (1 Review)
Submitted Wednesday, November 16, 2011 - 7:03pm [Delivery]

My husband and I made a $25 order to Andreas on a somewhat quiet Sunday night. No hockey, no football, no reason to be run off their feet busy. We ordered food at 6:30 pm. The surly employee told us it would be 45 minutes. 45 minutes later still no food. We called, and were told the delivery guy was JUST leaving. At 8:15, yes another 45 minutes after we were told the delivery guy had left with our pizza, we still had no food, so we called to cancel our order. The employee made no efforts to apologize or even explain why it had been almost 2 hours and we had received no food, and in fact hung up on us mid-sentence. Then we got a call from the delivery driver, who has been the only employee ever from Andreas to be somewhat competent, and he was shockingly nice. He apologized for the delay, and inquired whether it was true we were cancelling our order. We told him we were cancelling our order because it had been almost 2 hours and we had not received our food. He arranged a conference call with him, the restaurant, and us. We told the restaurant that we refused to pay for a pizza that was an hour and 15 minutes late, but if they wanted to keep our future business they could offer the pizza to us for free as an apology for the trouble we had gone through. The restaurant worker offered to give us 4 dollars off our meal - that was it for 2 hours of delay! When we refused to pay even $1 for the pizza, the restaurant instructed their delivery driver to return the cold pizza to to the restaurant, or he would be fired. DO NOT ORDER FROM THIS RESTAURANT. This was the third incident we have had with this restaurant over the years, and this was certainly their third strike. They don't care for your business so why not give your business to a company that would work hard to keep you happy!

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Enraged by Andreas for the last time.
By menu of North Van (1 Review)
Submitted Saturday, February 19, 2011 - 9:08pm [Take-out]

I've been ordering and eating Andreas food for over 20 year. When the kitchen is on their game, the food is fairly hot and yummy. However, three strikes for the Family tonight. I ordered for delivery and waited a solid hour and a half .Needless to say, the 2 pizzas were blocks of hardened cheese and the 2 lasagnas were dry and virtually sauce-less. The 2 side orders of meatballs with extra sauce and calamari got left behind, so we were left without that needed satiety that a smorgusboard-type order offers. The driver was hopelessly baffled and when I called in to the restaurant the woman was rude and quite vile actually. I sent him with 20 bucks and a promise NEVER to order again. Sadly, I will miss you Andreas, but I will not miss the horrid customer service that I experienced tonight.

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Lousey lasagne
By BrianMullet of North Vancouver (22 Reviews)
Submitted Monday, March 26, 2007 - 2:11am [Dine in]

Just an update from my previous comments on Andreas. The take-away lasagne was pretty awful. The only reason that I have given higher marks is that I have been there on several occassions and it was almost acceptable, but I will not be going back.

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New Pricing-Menu Addendum
By rustygull of North Vancouver (28 Reviews)
Submitted Monday, November 27, 2006 - 11:58am [Dine in]

Just a quick update on my previous post. There's some confusion at Andreas as to whether they're working off of a new menu or just a new pricing system. The woman taking take-out orders by phone told me there is in fact a new menu; however, a (very rude) deliveryperson told me there is no new menu, just new pricing. Either way, I will reiterate my previous argument: that Andreas' new prices and grumpy service will empty your wallet and ruin your day!

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Change is good
By jman2 of Port Coquitlam (10 Reviews)
Submitted Thursday, April 7, 2011 - 7:15pm [Dine in]

We used to get this delivered on a regular basis when we lived in North Van. Since moving out to the tri-cities our encounters have been either delivery or pick up when having dinner at friends or family. My wife and I decided to take our chances eating in which we stopped doing years ago due to the horrible service. We were astonished at the change there that night. The inside had been renovated from our last visit and made it more open and less den like. We sat down and asked for a piece of garlic bread to keep the kids happy until food arrived. I ordered the drink special (double long island) and boy was it a double. Caesar to start was good. The Pizza and Lasagne is still the same old goodness however we were very surprised in the change of service. Our waitress was attentive without being annoying and even offered us some ranch dressing to dip pizza in without us even asking. When we got our bill it came with the biggest loaf of bread i have ever seen for us to take home. I'm not sure if the ownership has changed or we lucked out and got a great server but whatever the change it was a welcome one and made our family dinner a nice night out.

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Gone WAY DOWNHILL
By 778guy of Vancouver (18 Reviews)
Submitted Friday, August 31, 2007 - 12:27pm [Dine in]

This place used to be a favorite of just about anyone who lived on the north shore (myself included), however in the past few years it has managed to disgrace its once solid reputation. First of all the portion sizes are NOT the problem, you get more than you can eat. The problems are the quality (pasta is about on par with "chef boyardee" and the pizza is always soggy), The service ( rude and full of mistakes many times delivery orders just wont show up at all!) and last of all the management (They DO NOT care about complaints and I have NEVER seen them try to fix an order or make a wrong right!). I once spoke to a lady manager out side of the restaurant about the decline in food quality and all I got was "Ya you probably just ate too much of it"?! Bottom line this place STINKS and its a real shame because it used to be amazing.

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A Great Pizza
By MurdoMan of North Vancouver (11 Reviews)
Submitted Wednesday, February 14, 2007 - 6:57pm [Dine in]

This place is an excellent old standby. Their 'Ten Rich Topping' pizza is a real standout. Everything is very good but not great. They are good to keep in mind for pizza delivery. Another perk is that they start delivering earlier than most places (11:30am). This makes them handy on weekend days when you've got the gang over for a few chilly ones and the game!

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Nice Greek Food, yet bad service
By dneel of Tulsa, Oklahoma (5 Reviews)
Submitted Friday, July 18, 2014 - 9:35am [Dine in]

I am having mixed feelings about my lunch at this restaurant. Lets start with the good points first: food.

The Greek platter was pretty good. You can find the typical Greek food here like tsaziki and souvlaki. I played it safe and ordered exactly what the waitress suggested: lasagna and garlic bread. I'm glad I did though, because I thoroughly enjoyed it. One thing I must comment on are the portion sizes. The sizes of the portions served here are no where near small so I'd recommend coming here on an empty stomach.

As for the bad points: service, service service. Service was sub-par however. The restaurant was kind of full but I got my order wrong TWICE, and when I told the waitress she simply didn't respond and disappeared! I had to ask another server to get my food. This kind of service makes one simply not want to come back.

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So Not Impressed!!!!!
By Unimpessed to say the least of North Vancouver (1 Review)
Submitted Saturday, November 17, 2012 - 1:25am [Delivery]

I call to point out that they missed a $5 item in my delivery. When they came back, 45 min later, I have a note on my food..."I know I made this and you got it from the driver. Don't try this again. The Cook."
Pretty insulting to get this after they made the mistake... When calling to complain about the note on the food that I won't eat (would you?) I was told to calm down "lady" when not yelling, just asking why!

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WOW!! Zero in Customer Service!
By Hoomanium of Vancouver (downtown) (1 Review)
Submitted Sunday, April 15, 2012 - 11:55am [Dine in]

Me and my wife used to go here alot.
Don't get me wrong the food is good and
Good value. We used to love the atmosphere
Run by an italian family. Good staff. But in the
Last couple of years ill tell you things have totally
Changed. The last 3 times we went there
The service was a nightmare and the waiters
And waitresses just don't care whatsoever
They probably make minimum wage.
The last 2 times we were there they
Totally got our order wrong and made us
Wait without being apologetic.
The owners the husband and wife used to
Be caring individuals but they no longer
Seem to care about their business eighter.
When confronted they just didnt care no apology
And they jus blame their bad service
On the fact that their busy or their short staffed
If u don want to be dissappoited dont go here!

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Cheap and good
By hyperdo of Vancouver (2 Reviews)
Submitted Thursday, February 9, 2012 - 12:40pm [Dine in]

This was a great restaraunt, me and my family went out one night, and got a huge platter fro the 4 of us for $22, and it was decent food. There was almost enough left over for the next night. It was filling, and I want hungry till the next days afternoon. After the dinner, we got a complimentary loaf of home-made bread that was left over after the days baking. It was still warm, and very large. The service was fine, took around half an hour to get our food, and free refills. The ambiance was not great, some waiters were shouting to the chefs, and it want very peaceful, but that didn't bother us. All in all, a good cheap night for some good food.

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WORST CUSTOMER SERVICE on the Northshore!!
By lmgraham of north vancouver (1 Review)
Submitted Sunday, January 8, 2012 - 2:58pm [Dine in]

Absolutely the worst customer service on the Northshore!!! Ordered two chicken dishes - both we were told were souvlaki - when the dishes came - one was chicken on the bone - this ws sent back - now we had to sit and wait for the meal! Then we asked to take our remaining dinner home and they brought the take out container to the table for 'us' to pour our own food into - well that made a nice mess on the table and our laps!!! When I originally asked about why the waitress wouldn't do this for the customer her response was 'most people want to do their own because when its sent back to the kitchen you don't know what might happen to the dish!'????? I said - well I would hope that we could trust you!!!!! We then stood and 'waited' to pay the bill and asked for 2 bags for our food - she had to go back to the kitchen??? for 'paper' bags - it's Vancouver - and it's pouring rain outside!!! Geez! Then when I got home realized that we didn't get the garlic bread that was included with our meal!!!! What a HUGE DISAPPOINTMENT!!!!!! I then called the next day to speak to the Manager - when I called I got put on hold 3 times - when I tried to start to explain about the bad service and missing garlic toast - he says - 'why didn't you call last night?' OMG - when you come next time we give you 5 - 5 what - 5 garlic toast - I didn't even get to tell about the service he kept cutting me off or putting me on hold - RUDE RUDE RUDE!!!!! NEVER GO TO THIS RESTAURANT!!!

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Frustration
By hrog of North Vancouver (1 Review)
Submitted Friday, January 6, 2012 - 10:46pm [Take-out]

I ordered three meals and they said 45 mins. 45 Minutes later they delivered half of the food. It was cold and no better then Mcdonalds... the delivery guy was frustrated because he had to call, which I understand so we gave him a good tip. I then called because half of our meal was missing but we did pay for it and it arrived 2 hours later cold! I won't order again just because you don't know what you will get or when.

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Really Enjoy the Food
By Astaland of north vancouver BC (1 Review)
Submitted Saturday, November 19, 2011 - 10:49pm [Take-out]

Love this place. I enjoy a good beef topping on my pizza, and these guys use the best beef topping. I hear it's their steak shavings. Anyhow, I love their pizza, it just can't be beat!

Sure, everyone has had a bad experience somewhere, I've only had the best food and good service from here.

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Abysmal
By ads of north vancouver (3 Reviews)
Submitted Thursday, November 10, 2011 - 1:22pm [Dine in]

For better or worse, Andrea's has become something of a staple on the North Shore. Virtually everyone who lives here has visited or ordered from there at least once, and the consensus is generally that the pizza is pretty good. For the unfamiliar, their specialty is ultra-soggy, undercooked, gluttonous pizza with mounds of cheese and pools of grease. The twin consensus among North Vancouverites is that the service and staff are positively abominable. I can only confirm that with a few anecdotes. Every time I have visited, the service was slow, unprofessional, rude, and, if truth be told, handled by extremely sketchy personnel. It was very common to wait over half an hour to place orders, and wait another 45 minutes to be served the wrong food. The management is unbelievably disrespectful and careless. My last experience with them was being cajoled by friends to place a delivery order for their pizza, as we wouldn't have to deal with the atrocious service and vile decor. Surprise, surprise - the order showed up very late, and very wrong. The complaint I made to their management fell on deaf ears, to say the least. And yet their management spends endless dollars flooding every mailbox in North Van with their crappy and garish mail-out ads. The previous reviewer had it right - Andrea's is a zit on the face of the North Shore.

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what i love about Andrea's pizza is their house special
By twocents of north vancouver BC (1 Review)
Submitted Tuesday, June 21, 2011 - 5:18am [Take-out]

Andrea's house special pizza is what i go the distance for as i live in the tri ciies and would go to north vancouver just for the house special pizza. love it love it love it. The first time i found out about Andrea's pizza is and tried the house special, it was by far the best pizza i have eaten. when i used to live nearby to andrea's restaurant, i would get my favorite pizza at andreas to soothe my hunger pains. the house special pizza fills you up. Even though you may get full, since the pizza is so yummy, you can't help force yourself to eat more. but if i can't, i save it for later which the pizza is still good even if the pizza gets cold.

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