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2
  • Food2
  • Service2
  • Value1.5
  • Ambiance3
  • Reviews6

Altitudes Bistro at Grouse Mountain Resort

6400 Nancy Greene Way
North Vancouver, BC V7R4K9
Tel: (604) 998-4398
  • Cuisine: Pacific northwest
  • Price: $$$ ($30 - $45)
  • Reservations: Accepted
  • Features: Ocean Wise, View
  • Altitudes Bistro at Grouse Mountain offers breathtaking views of the Lower Mainland while serving up distinctly west coast cuisine.

Reviews

Displaying 1 - 6 of 6 Reviews FoundSort: Useful | Helpful | Reviews | Date
beer with a view
By chasiubow of North Van (675 Reviews)
Submitted Tuesday, August 4, 2009 - 10:51am [Dine in]

Mrs. C and I were taking a few guests to see the wonders of GM, and this place was the first thing we spotted as we got off the tram. The interior was nicely appointed and clean, but we were there for the view from the patio. We got a decent table with a commanding view of Vancouver and then checked out the menu. It was quite expensive, which I could understand if the food was brought in by Sherpas or something. I suspect they use trucks. Since we had to jump off a cliff to get to a cheaper restaurant we decided to order anyway. We shared a seafood club sandwich and salad, a burger and fries, and a big plate of nachos. Beer was not too outrageously priced, and it was hot on the big hill, so I had a special GM beer. It was tasty. The food was nothing special, and certainly not worthy of the price tag. Service was just fine, although there were some tense moments when it looked like our all-in-black server was going to spill out of her top. Luckily there was no wardrobe malfunction, so the kids weren’t traumatized.

We won’t eat there again, but Mrs. C and I plan on going back for some beers before summer slips away.

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casual dining at Grouse Mountain
By matsu of vancouver (36 Reviews)
Submitted Friday, February 2, 2007 - 12:57am [Dine in]

took the skyride to Grouse on a sunny saturday in summer. Altitudes offers casual dining and great view. It has a big patio. Food was ok, nothing spectacular, considering the price range, it is a nice alternative to the upscale Observatory next to it.
The view is really nice, nicer if you have a window seat.

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Bad service as well as really bad and over priced food.
By canadiandude of marpole vancouver (1 Review)
Submitted Tuesday, September 7, 2010 - 12:13pm [Dine in]

My wife and i went to the Altitudes Bistro on Grouse Mountian and it was the worst experaince of our live eating out.I wanted to treat my wife to a great day but it wasn't. To start with the food was really over priced and what you get. 24.00 for a nachos more then that if you want anything extra on it. i work in a meat distibutor and i know that what they call angus beef burger is not angus beef i sell that chuck burger to hundreds of companys. It just is not good place to go and eat. If you go to Grouse take a bag lunch and enjoy the view because that is the only good thing about it

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One of the worst places I have ever eaten!
By Surfsweets of West Vancouver, (1 Review)
Submitted Saturday, May 29, 2010 - 6:06pm [Dine in]

This place was a total disappointment. The food was over priced and really not very tasty, I ordered the oyster mushroom sandwhich and the mushrooms were like cardboard...sent it back. The service was horrible. Our server looked to not know what she was doing and did no quality checks to our table, my friend had to go up to the bar and request her own refill of beverage and a condiment for the table. When our food was dropped off it was plunked on our table with no words and the guy that dropped it turned and walked off without asking us if anything else was needed for our meal. Lame...not even worth a look. Will not return.

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Clouds and average food
By daisy13 of North Vancouver (3 Reviews)
Submitted Thursday, June 5, 2008 - 12:35am [Dine in]

Took the gondola up Grouse- approx. 8 mins up. and a little nerve-wracking for someone afraid of heights. Unfortunately, it was clouding over and there was no view to be had at the dinner. Appy of nachos was plentiful and tasty. Had a BLT with avocado (they had no avocado so they substituted guacamole...?) - quite good. Side sallad was disppointing. Attentive service but the food was really just average - and sadly, no view that day.

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Poor Food, Poor Service, Nice Clouds though
By kuba of kitsilano, vancouver (3 Reviews)
Submitted Wednesday, July 8, 2009 - 2:55pm [Dine in]

A group of 10 friends and I went to lunch here after doing our annual Grouse Grind. We were disappointed by the poor food and faulty service. Our entire bunch consisted of servers; when we dine out we are usually very patient and understanding. But this experience left us exasperated by the nonexistent service.

There was a myriad of food let-downs: all 4 steaks that were ordered were overcooked, and when one friend asked for it to be properly re-done, he was then served a raw steak. These steaks are not cheap! Appetizers came after our mains etc.

However, the biggest let down was the poor service. We could not flag down our section's server! Every server we approached to give our order (I got out of my seat and went hunting for some help) reiterated the same line, "I'll send your server over." I got this reply 3 times. Our server passed us many a time, but failed to actually stop at our table. The fourth time I approached a server, I asked to speak to the manager. The service and management seemed ineffectual, at a time when only half the section was full.

There was also a problem with the splitting of the bill. Like most restaurants, an automatic service charge of 15% is tacked on to all groups bigger than 6. However, if the food and service is as above described, it is the customer's right to question or challenge this practice. Remember T.I.P.S. stand for : To Insure Proper Service.

If you are planning to celebrate completing the Grouse Grind, I strongly recommend that you leave the mountain, before dining. Otherwise, you may encounter similar problems.

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