Since starting work in burnaby/new west a year ago I would periodically stop in at the Wafflehouse for breaky before work. Everything was fine, decent service and food...
Until one day I was in the bathroom and watched as the waitress left without washing her hands. If she doesn't even wash her hands after doing her business who knows how else she handles food? Disgusting.
Emailed the manager, no reply. Doesn't seem to care to be losing someone who was becoming a repeat customer.
Surprisingly poor meal. The restaurant has a nice design and our waiter was great, but at the end of the day the food is what matters, and to be honest ... it kind of sucks. When your business is seafood, you should probably figure out how to cook it in a palatable fashion. I hope all the Boathouses aren't like this one ... Needless to say, I won't be back ... ever.
I go to this restaurant almost all the time and I have to say that this place served the WORST today. I went there (I was alone), sat down on chair and ready to take my order. However, there were two young female servers who were about high school girls, igonored my table and keep chatting with other employees. I was keep sitting on chair and looking at them but they just ignored me. One of them was serving customer who came 10 minutes after I came in and the other one was just talking with other employees and served other customers who came 20 minutes after I came in and sat down on chair. This is NOT fair because I came in first and ready to take order but those young female servers didnot even make an eye contact to me and kept helping other customers. I have to say that their service was very horrible. In fact, I used to go this restaurant many times, when I had very great female server who served better but this was the first time today where I got igonored by different young female servers. I'm not saying bad about them, but what im trying to say is that please be respect other person espeically to the customers whose waiting to take order WITHOUT ingore them.
My boyfriend and I went to Aldo's to celebrate his job promotion and thought that this neighbourhood restaurant might fit the bill. We started with the antipasto plate which was average, decent salami and pancetta, good cheese, but some overly pickled vegetables. After finding out from the waiter that the pasta is dry, not fresh, we should have been "tipped off" on our entree...but we went ahead and ordered puttanesca linguine ($14) with meatballs (additional $3) and linguine primavera ($15). The puttanesca was ok and the meatballs were decent.
The real surprise here was the over use of canned vegetables. For example, the primavera had almost all canned vegetables in it, including water chestnuts. Who puts water chestnuts into Italian food?! The mushrooms - canned. Baby corn - canned. Baby corn in primavera?! Everything but the watery, over-cooked broccoli was canned.
In a city full of decent Italian restaurants, whether found on The Drive or downtown, it is a shame to see a neighbourhood family restaurant fail so much with the food. The service was quite good and as others have mentioned, the owner spoke to some customers.
We did use an entertainment coupon and the discount applied to the puttanesca only...and not the meatballs which were in the dish (not a side order) and cost an additional $3.
This is mediocre dining in New West at it's finest!
I went to Yiannis on Saturday night with a friend from out of town. He always looks for Greek food when he is in the city. I had read the reviews of all the local Greek places and decided to give Yianni's largely based largely on the reviews here. The ambience was fine and our server was very good. No fault there at all. The food however was a huge letdown. His Saganaki was a greasy mess (and he was very disappointed that it wasn't "flaming"). I ordered the lamb souvlaki (over cooked) with extra salad instead of rice. I should not have bothered - the salad was bland and lifeless and very poorly presented. My friend's meal ( the garlic prawn dinner) arrived in two plates - one loaded with the salad, rice and an anemic looking potatoe, with the prawns in a bowl on the side. Really??? My quest for a decent Greek restaurant in New West continues.
We've driven by this place loads of times, but finally we went on Saturday to try it.
The dining room is wide open and airy. The seats have club chairs and love seats, super comfy! Views of the river are also great.
Service was prompt and efficient.
The bathrooms were clean (something I always look for)
The food. I can't say enough great things about the food. First of all, they use REAL crab in their rolls. There are some that use imitation crab, but everything is clearly labelled on the menu.
Large selection of specialty rolls and lots of different combos to choose from.
We had gyoza, tempura, salmon shashimi (huge portions), three specialty rolls and 3 beers and the cost was under $60. Great value and great food!!
We will be back. :-)
My family's favorite Indian Restaurant. We always order the butter chicken, saag aloo, chicken pakoras (best I've had), aloo tikka (tasty thin potatoes), rice and naan.
Do yourself a favor and try this gem. Not the cheapest eats, but very tasty!!! Take out gets more quantity than eat in too.
huge portions, FRESHEST ingredients, great prices and awesome staffers.
Lovely unique rolls for the newbs and the die-hard adventurous trypes alike. Beautiful presentations too. I go here quite often and its our go-to sushi restaurants for all of new west.
parking can be difficult to come by but its worth it. that's for sure
I used to live right around the corner from this place and I ate there a handful of times. Their rolls are reasonable, especially the yam tempura roll and those type. I had a few sketchy experiences with nigiri and spicy tuna roll, so order carefully especially when it doesn't look busy in there. I prefer Top Sushi down the road from this one.
The value for money is fine - this place is not overpriced. The service is average, but the staff is reasonably friendly and courteous. No complaints there.
The california rollers will love this place, but adventurous types beware.
Had my birthday dinner there tonight and was very pleased with the food and pleasantly impressed with the service. I had the roast lamb, which was cooked very nicely with a good amount of sauce and seasoning. The meat literally fell off the bones, and didn't require the steak knife that was brought out with my dinner. My friends also complimented their food (two had the lamb souvlaki and one had the calamari dinner) and each said their meals were very good. The entrees were extemely filling (they all came with rice, roast potatoes, Greek salad, vegetables and Greek pita bread) and all of us were glad that we had not ordered appetizers as it would have been too much food. The waitress who attended to our table was absolutely incredible. We found her to be attentive, without being too intrusive. Even though she seemed to be very young, I would not be shocked to find her working in a high-end, fine-dining establishment! At the end of our dinner, she came to let me know that it was usual to offer a dessert (either Ek Mek or Baclava) complimentary for the birthday person. I requested the Ek Mek and she included extra forks for the rest of the party. We all found the dessert to be absolutely wonderful and we were happy to be able to try it. All in all I enjoyed the meal and will definitely return (especially as I do live in the area now)!
Have been to other Marble slabs before, having always enjoyed what I ordered and always having really great and friendly service. There were two people working and a couple customers getting ready to leave when we arrived. We made our choices and informed the guy behind the counter. He had to look to see what the ingredients were for what we ordered. They were out of the ice cream for the choice that hubby made and the boy mumbled this under the sound of the fans. I had to explain to hubby that he had to make another choice. He made hubby's second choice and then asked me again what mine was, he had forgotten.
I had the snicker-doodle (snickers with caramel and white ice cream). It was not impressive. Overall, $13 for two medium ice creams was neither worth the ice cream nor the service.
The food is good - not incredibly special, but solid. Flavorful and satisfying. Nice selection, and they tend to tweak your order if you ask.
Delivery is great - quick and great staff. Never rude.
The prices are a bit up there but not too bad. Can't say I feel cheated.
Very comforting food when you're tired of sushi and Chinese stir fry.
The delivery people are quite friendly and deliver your order pretty quickly.
The food is good, not the most amazing pizza but good and creative. The prices really work for someone who's not able to fine dine every day of the week.
I like their pizza sauce and thin crusts.
Very decent place to order from if you have lots of people over and family.
My husband & I ate here tonight between 6 and 7:00 p.m.. We ordered "Deep Fried Tofu with Spicy Salt", "Tan-Tan Noodle", and "Beef Tendon with Noodle in Soup". All were beautifully prepared and tasted very good.
The restaurant was fairly quiet, with at most 6 of at least a dozen tables occupied during our visit. It is a deep, narrowlike restaurant. I think it could benefit from large mirrors on the walls to give the illusion of windows (I like lots of windows).
We definitely would go back for the items we tried tonight and likely will try others.
Went here Saturday, April 23rd, for a 9:00 a.m. breakfast. Great time to arrive as my friend & I had the place to ourselves - a half hour later a steady stream of guests began to fill this eclectically decorated, approximately 6-table, eatery.
My friend & I ordered 2 menu items off the menu 'wall' (there were no menu cards). So that we could try each item, we were going to share. To our pleasant surprise, the cook/host served us each a plate of half a blueberry waffle and half an order of eggs benny. Presentation was beautiful, with attention to garnishing. Plus, the butter was already spread on the waffle and melted by the time the plate came to me, which is exactly how I like to eat a waffle. (I tipped very generously because of this.)
They offer something called a "BYOBreakfast". Its their way of inviting you to "Build Your Own Breakfast", without your doing any of the cooking yourself. They also offer gluten-free bread. Come here for breakfast or lunch (not open for dinner).
When I return, I plan to eat outside on the sidewalk patio. The cooking smells are quite strong - I had to change and take a shower after my visit. But compared to the neighbouring restaurants, the quality of the food, cooking, and presentation is outstanding and very competitively priced.
lunch meeting with my old friend, and though Kirin's food should not fail me, but all dim sums tasted lousy, besides a few steamed dim sum, I also ordered seafood congee and crab noodles, congee is tastless like pain congee, and crab noodle is a crap! when taking the bill, I told them about the noodle and they made me another one to bring home, but still tasted and looked disappointing. They should hire a new cook but I will not go there again.
Ok we ordered some sandwich trays, fruit trays, veggie trays a spinach dip tray and a dessert tray and I must say the food was so fresh and tasty that eveyone was amazed and we will definitly order again. Also the price was right. I highly recommend Green's and beans deli cafe!
As a long time customer at Theas taverna since they opened in 2004, i have yet to have a complaint. food is always fresh and reasonably priced( the most expensive dinner is $18) service is always good and in a unique setting..... as far as the review below from mike the neighbour, i have never seen the eggplant dip on the menu so im thinking that ur not even talking about this particular restaurant. this just shows you how people can write anything they want online even when its false....... I highly recommend this restaurant.
I've been eating fish and chips at Cockney kings for a long time, 10 or more years. No complaints about the food. It's awsome. If i am taking out, i usually call in my order so i don't have to wait. This has really annoyed me in my last few visits. When i go to pick up the food, shouldn't the order be already cooked? Instead i pay for the order and then they cook it. What's the point of me calling in my order? Why do they even take phone orders? I just end up waiting anyways.
The girl at the counter was totally clueless and had no customer service skills whatsoever. My order was ready and sitting on the counter and nobody even told me the order was ready or anything. Looks like all they care about is taking the order and collecting the money. Serving you the product is not very important as long as they have your cash.
I find the service is better and more professional at the Hastings location. Cheers to you guys.
been here a couple of times, different each time. i have found it's better to wait till it's not so busy.. not busy food was great always buy halibut and chips... when it's busy they don't let the fish stand after it comes out of the fryer, so the oil can drain they just put it on the chips and wrap it up end result. too greasy.
|2.||Tamarind Hill Malaysian Cuisine|
|4.||Cockney Kings Fish & Chips|
|5.||Boathouse Restaurant, The|
|6.||Hon's Wun Tun House|
|7.||Burger Heaven Restaurant|
|8.||Go Thai Restaurant|
|9.||Aldo's Pasta Bar|
|10.||Old Bavaria Haus, The|
|12.||Rivers Reach Pub|
|13.||Hi Dozo Sushi|
|15.||Old Spaghetti Factory|
|17.||Taverna Greka Waterfront Restaurant|
|19.||Yianni's Greek Taverna|
|20.||Frankie G's Boilerhouse Pub|
|1.||Old Bavaria Haus, The|
|2.||Tamarind Hill Malaysian Cuisine|
|4.||Go Thai Restaurant|
|5.||Ole Ole Mexican Deli|
|6.||Yianni's Greek Taverna|
|7.||Rivers Reach Pub|
|8.||Taverna Greka Waterfront Restaurant|
|9.||Burger Heaven Restaurant|
|10.||Kirin Seafood Restaurant|
|11.||Frankie G's Boilerhouse Pub|
|12.||Aldo's Pasta Bar|
|13.||Cockney Kings Fish & Chips|
|14.||Hi Dozo Sushi|
|15.||Boathouse Restaurant, The|
|20.||Old Spaghetti Factory|