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2.5
  • Food2
  • Service3
  • Value2.5
  • Ambiance3
  • Reviews16

Wok Box

805 Boyd Street, Unit T115
New Westminster, BC V3M5X2
Tel: (604) 540-9657 Order Online
Fax: (604) 540-9611
  • Cuisine: Asian, Chinese, Fusion
  • Price: $ ($15 or less)
  • Reservations: Not accepted
  • Service: Takeout
  • Meals: Lunch, Dinner
  • Hours: Mon - Thu: 10:30AM - 9PM, Fri - Sat: 10:30AM - 10PM, Sun: 10:30AM - 9PM
  • Market fresh, healthy noodle dishes cooked in quickly and served in Asian take out boxes.

Reviews

Displaying 1 - 16 of 16 Reviews FoundSort: Useful | Helpful | Reviews | Date
trelane can't cook
By chasiubow of North Van (675 Reviews)
Submitted Thursday, February 26, 2009 - 11:39pm [Dine in]

I usually agree heartily with the assertions of the previous esteemed reviewer, but this time I must differ (slightly). On a trip to find the 'perfect sport coat' Mrs. C and I found ourselves in the middle of a gigantic mall complex with rumbling bellies. We spotted WB, and I recalled the recent review of this place. In we went, ready to feast.

The manager greeted us with menus and a smile, so it was an auspicious beginning. The restaurant itself was nicely decorated and very clean, including the w/c. There seemed to be lots of images of the Buddha around which the decorator probably though would make the place look more Asian. I thought it was vaguely sacrilegious.

The WB is part of a new style of quick-serve restaurants where you order/pay at a front counter and then someone brings the food to your table. Ordering was easy enough, and I asked for an egg roll and a Singapore cashew stir fry on noodles, and my beloved dining companion had a beef teriyaki rice bowl. Sure enough the food was brought to us within mere minutes, but that is where things started to go sideways.

Service was fine, but the food was not exactly what we expected. I will say my eggroll was okay, but the stir fry was burnt and way too salty, and Mrs. C's rice bowl turned out to be a big soup bowl with two scoops of rice and a small portion of some unidentified cooked vegetable matter and a couple of tiny pieces of beef. Her meal had no flavor. Both of our entrees were very disappointing. We speculated that this is the kind "Asian cuisine" that a person who has never met an Asian or eaten Asian food of any kind would cook. I remember there was an episode of Star Trek (it was 'The Squire of Gothos' in case you were wondering) where Kirk and the gang were forced to eat a sumptuous meal made by an alien who only saw earth food through a super high powered telescope, and thought that this was sufficient knowledge to make dinner with... It was kind of like that.

I might be back, but I sincerely doubt it.

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Endless noodles
By epicurious of Burnaby, BC (507 Reviews)
Submitted Wednesday, February 25, 2009 - 2:44pm [Dine in]

While doing some shopping in the area, I stopped in to Wok Box for some lunch take-out. Since I've never been to a WokBox or even a Noodle Box before, I wasn't sure what to do when I walked in. The woman who took my order was very helpful. She explained the menu to me and left me in piece to make my decision. I ended up choosing the Kung Pao chicken. I asked the server to suggest either the rice or noodle. She recommended the noodle.

As the cook prepared my meal, I got a chance to soak up the atmosphere. Very modern (black and red) Asian and comfortable. I really liked that the restuarant was designed equally for both eat-in and take-out. For those doing take-out, there is a large waiting bench right in front of the kitchen action.

As for the food - yes, the value to great. The Lunch Box size was only $6.99, it seemed like I was eating bottomless noodles and as my lunch hour went on, I hadn't even finished half of it! As for the food itself, I didn't particularly enjoy what I ordered. I couldn't really call it Kung Pao chicken as I only dug up 3 small pcs of chicken meat. And the overall dish had a very strong ginger taste to it.

If I'm in the area again, I might return, but I would definitely order something else.

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Almost inedible
By oneandonly of Vancouver (east) (1 Review)
Submitted Sunday, March 11, 2012 - 3:29pm [Dine in]

This is my first review. I felt compelled to submit one because of the almost inedible food I was served at Wok Box. The food was served in a large bowl. Looked like a lot but it wasn't really. For $11, it was about what you would expect to pay at a fast food joint. The food looked good, with fresh vegetables and an appetizing looking sauce. However, it was extremely salty. It was the saltiest food I had ever been served.

If you like salty food, then you may find Wok Box ok. But I don't and won't be going back.

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Avoid disappointment
By darth8411 of Richmond , BC (1 Review)
Submitted Saturday, April 9, 2011 - 5:10pm [Take-out]

Don't usually write reviews but really need to express my disappointment with this place. Was on my lunch break on a Friday and thought I would grab a take out box and head back to work. Place was not particularly busy, 4 orders in front of mine. It took 21 minutes to get my order despite 3 wok cooks and the 2 guys out front. They all looked very busy, but sure were not very productive.

If it was right and tasted good, I wouldn't have been too upset, but first they put noodles instead of rice which I requested. The noodles were undercooked, talking chewy, and the top must have come off the oil bottle because of the amount of oil in it. Ordered the Szechuan pepper chicken and all I could taste was garlic. The egg roll I ordered with the meal was refried and close to burned. For the 10 bucks I paid, could have splurged on a large Pho down the road. The portion size was pathetic for the amount the charged.

In summary, STAY AWAY! Do yourself a favor and grab an a&w burger or quizno's sandwich instead.

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tastes like nothing
By drtrola of Vancouver (Commercial Drive) (1 Review)
Submitted Sunday, May 30, 2010 - 8:33pm [Dine in]

quite honestly some of the worst pad thai i have ever had the displeasure of tasting. the noodles were mushy, and the sauce was flavourless. the vegetables looked okay, but were ultimately under seasoned and overcooked. pad thai should be a balance of sour, spicy, salty and sweet -- this food is just thoughtless, prepackaged, re-heated slop. i was really, really hungry and *still* could not choke it down. wok box is food for people who really do not care about food.

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Nothing outstanding, but not quite worth a bad review
By Martini_Man of Vancouver (31 Reviews)
Submitted Wednesday, January 21, 2009 - 11:51am [Dine in]

I've been here a few times... It's a fresh style fast food restaurnt... The service is minimal, you pay at the counter, and grab your own utensils and drinks, then they drop off the food... They do it with a smile typically but other than that not sure how to review the service... I guess they do clear plates quickly and the place seems very clean...

I disagree with the reviewer immediately below who's only reviewed this place, seems a little fishy for such a glowing review of a fast food joint...

I have to agree with the first reviewer at the very bottom... Wonton had next to NO meat, and the wonton noodles didn't have a good texture... The broth and soup itself needed a lot of sauces to spice it up from being so bland... The stir fry's are tasty and decent value... They do seem fresh... The coconut shrimp are pretty good as well, but not outstanding...

If you're in the complex and have a hankering for some asian food this is a decent choice, and a fun place... But I wouldn't make a special trip out of it...

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horrible!
By foodlover3 of surrey (1 Review)
Submitted Sunday, December 12, 2010 - 11:01pm [Take-out]

Visited this location and was very excited cuz it looked cool from the outside. I spent 40 bucks for 3 dishes. Wow!!a little steep! I was quickly disappointed when I started to eat a little in the car. The flavors were horrible and it was not hot at all! Nice decor and concept but the food was too expensive and was totally manufactured. The food was not good at all and there is definately no value! Good luck Wok Box...Stay in alberta!

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Surprisingly Poor Food
By seascott of New Westminster (6 Reviews)
Submitted Friday, February 27, 2009 - 1:54pm [Dine in]

First off let me say that I awaited the opening of Wok Box with great anticipation. The claim of fresh asian cuisine piqued my interest as visions of sizzling woks danced in my head. As was detailed in the previous review this is franchise madness at it's worst. Clearly someone has worked out a formula for what an "asian" restaurant should look like, what various "asian" food should look like, and packaged it up to sell as a franchise. The interior of the restaurant while certainly finished professionally is unbelievably kitchy. Its reminiscent of a 1970's bond film. The staff look like extras in a B-film as well, suburban white teenagers in mock asian chef garb. The Woks are kind of impressive looking but again more a prop than cooking tool. Although it was 5 pm on a friday night, there was no one in the restaurant. Rather than sit by myself I chose to order food to go. The server asked me if I had eaten there before and when I told him that I had not he helpfully suggested "well maybe you'll like it". When I got my food home I was puzzled to find that my food very much had the appearance of leftovers cooked with fresh food, some of the vegetables and shrimp were plump while others were wizened and chewy. The noodles were likewise inconsistant. The entire dish was completely overpowered with very sweet salty sauce. I at a little and tossed the rest. I do not think that I would have been satisfied following up with the inexperienced staff so I let it go. Had the food been outstanding it still would have been pricy.

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My Meal Did Not Come in the Box!
By bionicman of Delta (6 Reviews)
Submitted Monday, September 22, 2008 - 12:27am [Dine in]

Checked out the Wok Box in Queensborough Landing in New Westminster. The idea of eating noodles or rice out of an Asian style take out box has some appeal. Also, thought the idea of really cooking something exciting out of a sizzling wok was another draw.

The menu is decent enough, with a variety of different Asian style stir fries, from Malaysian curry to butter chicken. I ordered the Black Bean on noodles, while the Bionic Woman ordered jungle curry and orange chicken. The Bionic Daughter had won ton soup.

The jungle curry had a weird tang to it while the won ton was mostly wrapping (thick wrapping) and little meat. The orange chicken was deep fried and then tossed in orange sauce. Not bad. My black bean was disappointing. I know black bean is salty, but the guy who was cooking (its an open kitchen so I know it was a guy) put too much sauce in the entree.

When one of the staff asked us how are meals were, I mentioned the saltyness of the black bean and she mentioned that all their sauces are made to specifications by a third party. Interesting. I thought part of the freshness would be to make the sauce in-house. Oh well!

Couple things to note; 1) You order the food at the register and they bring it out to you and; 2) Eating in, they do not serve the food in an Asian box, but on a plate. The presentation is good however.

Overall, kind of disappointed. Repeat? Probably not. Go to Taco Del Mar across the parking lot for fresh. :-)

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A few beers never went better with Asian Food!
By yummychummy of Vancouver (downtown) (1 Review)
Submitted Thursday, February 16, 2012 - 4:56pm [Dine in]

The ambiance is awesome and I was greeted by a staff member who was informative in resepct to the various asian cuisine's tey have to offer. I tried the butter chicken wrap with a fresh beer while watching the last little bit of the Colorado Vancovuer Game. Greaeet place! I will be sure to end my next Starlight Casino night with a mean at the Wok Box

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Great food and service
By mason of yaletown, Vancouver (2 Reviews)
Submitted Thursday, February 16, 2012 - 10:11am [Dine in]

Ate here for the first time yesterday (after months of hearing about it from my husband), wasn't expecting much cuz really, it's a casual place, however I was pretty surprised by the great food and service. I now know what he's been talking about all this time (not that I'll tell him that!). Portions were quite large and the food was fresh.WiIl be back soon.

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Blah, Blah, Blah!!!
By abanana79 of surrey bc (5 Reviews)
Submitted Monday, November 22, 2010 - 3:14pm [Dine in]

Thought to myself, oh sweet wok box. I've given them 3 chances and tried different locations as well, absolutely will never go back. For what their serving and what they are charging....it just doesnt add up. I ordered a large take out shrimp and rice, I think there was like one shrimp in the entire box. And the rice tasted like it was in the fridge for a couple days then re-heated. I dont understand how they can mess up this menu, reads good on paper but taste so bland, and not consistent with their servings. Definitely a dream for people with no taste buds, who like boilded cabbage. I think their ingredients are the lowest, cheapest grade possible. Instead of paying aprox $11....their large box was worth maybe $4-5....and thats mostely labour. Never, ever go back.

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Great for a Date
By tastemaster of maple ridge BC (7 Reviews)
Submitted Thursday, September 16, 2010 - 10:20am [Dine in]

I have been reading through some of the reviews previously posted and I must agree on certain items. I am far from an expert, as most people are, but I must say that my fiancee and I went to the Queensborough comlex for a little shopping and found everything to be quite reasonable in the restaurant. Our dining experience started off quite fantastic with an enthusiastic young girl recognizing us when we walked in. She presented a menu and started talking a little bit to us about the menu. We told her that we had never been here before which opened up some conversation between us. Ordering was pretty straight forward. My fiancee is extremely picky, so it took sometime to process his order, but the cashier was able to customize an order to suit what he wanted. We sat down and the food took approximatley 8-9 minutes I suppose this is standard since everyone seemed to get the food around the same time. The food presentation looked very attractive! I felt there could have been a little bit more sauce on my meal but my picky fiancee loved his meal since it was exactly what he envisioned. We finished and twice we had someone check on us to see if our food was ok it almost seemed like a regular restaurant except no tips! Well I guess you could if you wanted. The decor was really nice and we both agreed that it would be a nice place to take a date if you wanted. The manager there explained that most of these locations are close to shopping centers and movie theaters so you could easily include it in your day of outings and rely on some great food and really good service.

Ceratinly a place I would visit again and reccommend to those who want a fast casual healthy restaurant.

Tastemaster

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Not worth it
By ono_eats of Richmond (7 Reviews)
Submitted Wednesday, April 8, 2009 - 11:53pm [Dine in]

We happened upon this restaurant the other day and will not again. The food was disappointing. The chicken was the frozen seasoned variety, the noodles were undercooked and the sauce was either overly salty or sweet. The prices were not worth it either for the product delivered. It seems like they have tried to copy The Noodle Box but have not succeeded. Over $10 for a plate of noodles with prepackaged sauce, vegetables and frozen meat is not worth it at all because it didn't taste good.

On a good note the staff is nice and the place is nice.

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What box?
By PurpleThumb of Surrey (7 Reviews)
Submitted Wednesday, January 21, 2009 - 9:21pm [Dine in]

I should have just trust my instinct when we walked in...i was thinking something isn't right. Should have just walked right back out when I saw an empty place and non-oriental guys behind the stove just didn't feel right. It was quite hilarious actually because while i was waiting for food, the cook was being trained on how to cook by another guy. Sauces were way too salty and way over done. I think he did 5 squeezes of his premade, cyrovac sauce out of a bottle instead of the 3 like "the 20 page franchise book says" (i'm probably not far from the truth). These guys need a lesson from Koya or buy from the same supplier as they do cause at least their stuff tastes better. Knock off of Noodle Box in Kits but doesn't even come close. I don't think this franchise will last a year in a city that has far superior asian cuisine in every community.

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In Love
By luncherluncher of Burnaby (1 Review)
Submitted Wednesday, January 21, 2009 - 10:59am [Dine in]

I love the Wok Box!

The food is tasty, fast and fresh. For your stir frys you have the choice between rice or noodleS, beef, chicken, pork, shrip or tofu.

The service is really good. Gets busy at lunch time because it is poular so it takes a bit longer then. the decor inside is clean and appealing opposed to other fast food places.

If you eat in, the food is served on nice plates. If you take out or call for pick up then they come in the awesome little boxes. Those boxes keep the food really warm too.

I do not agree with the other poster. The food at Taco Del Mar is disgusting and tastes like bland beans in a tortilla (which is what it is...nasty!)

Try it for yourself!
The price is just right for the fresh made to order

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Other Locations

1.Capilano Square (18.2 km)
2.160th Street (20.3 km)
3.Maple Ridge (20.9 km)
4.Abbotsford (47.4 km)
5.Victoria (90.8 km)
6.Courtenay (156.3 km)
7.Campbell River (190.4 km)
8.Kamloops (246.2 km)
9.Kelowna (264.1 km)
10.Vernon (290.8 km)

Nearby Restaurants

1.Pho Express Angkor (0 m)
2.Nando's Chicken (0 m)
3.Taco Del Mar (52 m)
4.Subway (52 m)
5.Tora Sushi (52 m)
6.McDonald's (52 m)
7.Starbucks (52 m)
8.OPA! Of Greece (52 m)
9.Naanbites (52 m)
10.Tim Hortons (52 m)