Waves Coffee House serves drip coffee, espresso based coffee drinks, tea and other beverages as well as light snacks. Waves offers free Wi-Fi in their cafes.
This new waves location opened up to coincide with the move of their head offices to New West. Compare the dingy, cramped Starbucks with this place and Waves comes out far ahead. If you are lucky enough to snag seats this is a relaxing place to hang out. I like the spacious ambiance with chandaliers and frescoed ceilings. They even have a small conference room that can be reserved. I like the range of desserts they offer, they all look so tempting. The staff at this location is great, they get my special orders right. They also have a lot of staff working at this location which is nice to see. I like the range of tea's they offer. Also the half panini is small however it is meant to be a snack not a meal. They are consistently busy, with more patrons than I've ever seen at the Starbucks down the street and probably have had one of the more successful launches for a business in the New West area. I always ignored the Waves downtown, but they are taking a fresh approach to the coffee business. Most people are copying Starbucks and it's refreshing to see a business that is doing things differently.
I had to write a review after reading the horrible ones submitted. First of all, the staff are always helpful and polite and Ive had many "out of ordinary" requests!! I am very picky about my coffee so I always have the Canadiano extra long and strong! Its been great! They make very interesting, specialty soups..yum yum and the paninnis are truly great, especially the LAMB!! I Find their prices average for the type of food they have, but their breakfast ones and quiche are abit pricey for me. Yet they also have great coffee/muffin specials on certain days of the week (tuesday) and sometimes other specials on the board outside...very good deals! As far as the ambiance goes, it is Very VERY nice! The seats are comfortable, and yes, it is usually pretty busy,,,but of course they are - IT IS NICE!!! Also,they have a nice big screen TV if you want to watch something: I usually ask them to turn it to Breakfast Television (CityTV) in the morning when I have time to stay and Ive never had a problem or attitude about changing it, etc!! Additionally, they have a super great meeting room that you can book for group meetings and it is REALLY nice! In fact it is getting so popular that it is hard to book for certain times!! I probably should have kept that info private as Ill never get a booking again! LOL!!!
I like my coffee shops a fair bit and had mixed expectations about a new Waves in the neighbourhood. For a start-up franchise, the staff has been consistently inconsistent. I've visited this location about 6 or 7 times since it opened and had one experience where the staff could understand my order on the first try. The communication between the register and barista seems weak, they are often slow and I'm almost never certain I am actually getting the drink I've ordered. They have a tendency to play terrible music much too loud more often than not. I will, however, inevitably come back because it has good wireless access and isn't Starbucks. If you're not picky about location, better to head uptown on 6th St around 8th Ave to the Coming Home Café or the café across from the courthouse on Carnarvon if it's during the day.
Thought I would give it a try, another corporate coffee shop with no flavour. Tried the latte, not sure if they know what there doing. Food is stale as well as the deserts, oh well thought i would give it a try, I think never again tho. You would think the money they put into this place would give it some class. My suggestion is to make your own food, and train the barista's on how to steam milk, wosre than starbucks.
Wow how could you possibly get a sandwich and coffee all wrong. Whatever you do , don't eat here, dry, stale, no sauce, the size of your palm and really old tasting meat, the barista's have no clue how to make a latte or americano, not hard people, I suggest you learn on you tube. The place is really nice, but thats it. Had an Americano or canadiano - tasted like hot water and food colouring, my suggestion is stop bringing in frozen wraps and panini's and start doing them yourself, oh and the muffin tasted like it sat there for 2 weeks, one bite tossed it in the garbage, come on guys your a coffee shop, muffins and coffee should be delicious not stomache wrenching, thanks but no thanks, you shouldn't serve that food, someone might get sick.
Reading the past reviews about Waves In New West I was compelled to write my first review.
I have been coming to this Waves 2 or 3 times a week since they opened. I come here for their food, coffee and internet connection. Before Waves came to New West there really was no decent place to go on the "strip" that was clean and consistent in their food and drink offerings. I personally find everyone at Waves very professional and the staff super friendly. They make me feel very welcome every time I enter their store. On the food side they sell panini and wraps and some of the more generic cakes and slices of sugar. One reason I go to Waves is for their panini. Lots of choices and lots of flavor. I am hooked on their lamb panini - I usually have the roast lamb or when they have sold out of that one I will have the Maroccan lamb panini - it is my lamb fix!. Either one is only $6.95 and always seems to be toasted to absolute perfection. Where else can you get this? Inside a roast lamb panini there are layers of real roast lamb, caramelized onions, humous, spinach, tomatoes and edam cheese - I am getting hungry just reading this. I too would not eat their panini if they were frozen from Toronto but I know they are made fresh daily in Richmond - people only need to ask (I asked the panini delivery driver and a member of staff to confirm this) instead of spreading bad rumors. I also disagree with the previous reviewer about their "dirty water" coffee - I find their blend of coffee very satisfying and smooth and not bitter like so many other cafes. Waves certainly gets my stamp of approval and if you think that by getting a great cup of coffee and a fresh half toasted panini is a rip off for only $4.95 don't go to Rocky Mountain Chocolate Factory where a candy apple is $12!!!