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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3.5
  • Reviews28

Stefanos Restaurant

315 Columbia St
New Westminster, BC V3L1A7
Tel: (604) 520-9911
Fax: (604) 520-1922
Neighbourhood: Columbia

Reviews

Displaying 1 - 20 of 28 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not your usual Greek
By epicurious of Burnaby, BC (507 Reviews)
Submitted Tuesday, December 11, 2007 - 12:56pm [Dine in]

I attended my SO's Christmas function here last week (2nd visit) and although it was not bad, I was a little confused.

Besides the name and the food, I would not have guessed this was a greek restaurant. Bar/Pub on the lower level and the upper level was the dining area. Yes, they have large plants all over the place (a norm for greek restaurant apparently), but all other decorations was a mish-mash of everything else. The house band played a lot of 80's music and during breaks, a lot of salsa music. Actually when I think about it, I felt more like I was at a country-bar instead of a greek restaurant.
The food was good, I especially liked their calamari. But the dessert was a little weird. We were served something that looked like tiramisu, but tasted strongly of coconut.
Service was fast and efficient. Difficult for a night as busy as that.

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Favourite place for quiet dinner
By Jac of New Westminster BC (1 Review)
Submitted Friday, October 26, 2012 - 5:44pm [Dine in]

I love this place! The lounge is perfect for a quiet drink with appetizers and dinner, and watch a game. My husband and I visit often, have an appy and share the roast lamb dinner. It's wonderful! Service has always been great and the dinners are delicious.

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Mandatory tips imposed!
By lesmark of burnaby (72 Reviews)
Submitted Saturday, January 6, 2007 - 2:35pm [Dine in]

The food is pretty standard here as it is a Greek restaurant. I ordered the chicken souvlaki and it was pretty consistent with other Greek restaurants in the Lower Mainland.

However, the one issue I had was with our group. When our bills came (split bills) they charged us a 15% gratuity on top of our food/taxes! I've heard this happen at other restaurants and think this is more ridiculous than having to line up for paid food!

We were informed that this is a standard practice at this restaurant and as a result I would not recomment this restaurant.
I've been informed that if they know your group they will not charge the mandatory 15% gratuity/tips. Even though, where is the consistency in the practices? Isn't a customer a customer and a group of customers - a group of customers?

Would definitely not recommend.

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poor policies - NOT good 4 biz
By dai_lo of Yaletown, Vancouver (26 Reviews)
Submitted Saturday, February 14, 2009 - 9:10am [Dine in]

I used 2 work close -by and went to this place often. it "used-2-B" quite good and a nice dining experience. Then the owner must of recognized that their biz was good enuff and started to scale-back. BIG mistake

They imposed mandatory fixed menus and built-in gratuities whenever there was holidays (X-mas, mother's day, etc) and this is BS!

They ran a good business into the ground - SHAME ON THEM! I would go across the street to Taverna Greka or pass the all-together and go to My Favorite Greek Taverna @ Brunette & Lougheed

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Nothing Outstanding - Ordinary Greek
By Hargow of Richmond (46 Reviews)
Submitted Friday, January 25, 2008 - 10:30am [Dine in]

Went to Stefano's last nite with friend, GF and son for Greek Dinner. Food a plenty and service was good. Best item is the Ambiance of the dining facility on Columbia. One of the nicest venues I've been to. Love the building.
As far as food, it was very plain and flavourless. My friend and I had roast lamb, not even on the bone and lacked "greek" flavouring. The rice,potatos,salad and pita were standard. My GF and son both enjoyed lamb souvlakia's. I tasted their lamb, and it had better flavour than mine. Might of been because of the grill effect.
Again it wasn't stunning, but management trys hard and they don't make it an upleasant evening. The only thing I might comment on is the the chefs work on giving their food a flavour pizazz. Prices and amount of food very fair and reasonable. Suitable for large parties.

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First time Visit Disappointed
By SexxyRyn of New Westminster (2 Reviews)
Submitted Monday, May 7, 2012 - 11:13am [Dine in]

Me and a friend went to Stefano's to check it as we heard it was pretty good Greek Food. The waitress sat us down then walked away without asking us what we would like to drink. 20 minutes later she came back asked what we would like to drink then took our order. we got our drinks 15 minutes after ordering what we wanted and then waited 1 HOUR for our meal. I've never waited more then 30 minutes for a meal at a restaurant I was blown away and not to mention it was dead in there ! When we got our food it wasn't hot it was warm I always order the Lamb Souvlaki and I was just not impressed at all....Because of poor service and Food I did not leave a tip for the waitress even though she came right out and said it when separating our bills, Who does that ?? very unprofessional...I'll never go back there and I will not recommend that place to anyone !

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Better places to eat than here!
By craigslistretailer of Vancouver (1 Review)
Submitted Thursday, April 12, 2012 - 12:10am [Dine in]

My husband and I came here for dinner and not very impressed.
We heard there was live music and dancing on Fridays and Saturday's. To some extent there was, however
The band only played for very short periods. The wrong food came to our table and when our food finaly did come, it was somewhat cold as it looked like it had been sitting for a while!The food is by far average, and the service was terribly slow (perhaps because they very obviously very understaffed!) when we left, the young manager had said good night to us and tried to thank us for coming. We obliged and had mention that our food and service was not the greatest. After he tried to apologize and ask us to come back again for a better experience, we said maybe (being polite), as he was clearly drunk and slurring when he was speaking! No thanks! Again, better places to eat the this place...

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Fabulous Dining Experience
By wingman of burnaby (3 Reviews)
Submitted Tuesday, March 20, 2012 - 5:39pm [Dine in]

Went in for my moms birthday this past Saturday with a party of about 20, everyone enjoyed their food and the service was outstanding. The Ambiance was great and we all especially enjoyed the live band playing at the time. All in all the experience was a great one, the only downside to it all was the parking.....which is not really the best no matter where you go to in New West, but other then that I highly recommend this restaurant.

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A Great Greek Experience
By indune of New Westminster (1 Review)
Submitted Tuesday, March 8, 2011 - 6:16pm [Dine in]

I have been eating at this restaurant for many years now and the food seems to be getting better. My last experience at the restaurant must have beeen the best. The band had a couple new singers and the place was packed ( Saturday night of course ). We were unfourtanetly siting in a corner, but our server made us feel very comfortable. My wife had the Chicken Souvlaki and I had the Roast Lamb ( Melt in your mouth ). We started with a saganki ( Fried Cheese ), soooooooooo good. Anyways i will defientley eat at this restaurant again.

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I Have Never Been More Put-Off on A Saturday Night
By youarewhatyoueat of burnaby and vancouver (1 Review)
Submitted Sunday, March 7, 2010 - 12:05pm [Dine in]

My friend took me out to this place in order to introduce me to the basics of salsa. I had heard of it in the past as a place for people to go to at the end of the week in order to enjoy light dancing and entertainment.
I was sorely disappointed. It was busy (to be expected of a saturday night) but the staff did nothing to redeem the place. The atmosphere was thick with the tension of overworked staff. It felt harried and careless.
I ordered an appetizer for $11. It consisted of 10 little prawns. Actually, I received more sauce than food stuff so that I was paying a dollar per prawn, each being smaller than my fingernail. Plus, it took an hour for the food to get to the table.The food was mediocre.
Before the food arrived, the manager came by to bark at our table because we didn't order what he called the "expected minimum of $20 per person" on saturday night. He told us this after we ordered.
My check came with the following listed: $11 for prawns and a $9 EMPTY FOOD fee. I was paying almost $10 for NOTHING.
The manager was not sympathetic. He ushered us to the back, treating us like kids, and had us pay while holding our debit cards in his hand (what did he think? We were going to make a run for it?). The check already had a tip amount added to the total (this is laughable...it was more than 15%) but the debit machine still prompted us for a tip ON TOP OF THAT.
If I wasn't concerned about having the rest of the table be saddled with the responsibility of paying for our food, my friend and I would have left.

I have never felt more insulted during a meal.

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A solid almost
By Lobo47 of Burnaby (17 Reviews)
Submitted Sunday, June 21, 2009 - 6:08pm [Dine in]

Nice, nice building, decor, wood, beams. Just a comfortable, lovely ambience. Even the food, not bad. Good size portions, flavour excellent. However, a couple of things are very tacky. The filet of sole, - deep fried. Not a good idea. Great looking plate, greek salad, wonderful potatoe, rice, and on top of it all, - deep fried breaded sole.

Next, it was Saturday night, and the band took a 45 min break to eat dinner, (along with about three other breaks). If you play from 8:30 pm to 12 midnight, - do you think, just maybe, - you could eat before your gig?

To make things worse, when the band was not playing there was silence, no music. Where I live CD music is cheap. I don't know who's at the wheel at Stafanos but you you could see a room full of people puzzled, the party was dying, no music. People started leaving, while the band was chowing down over dinner in the back.

I give up. So close, - but not quite. I didn't enjoy the evening it was tedious. Oh, service, good server just not around very much. So much for that.

I wouldn't count them out yet but I won't be back for six months.

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Bad food, slow service
By eatnoodles of richmond, b.c. (1 Review)
Submitted Saturday, March 5, 2011 - 2:34am [Dine in]

I went for dinner at Stefano's this evening with a group of 15 people for a birthday party. The live music was great but that was about it unfortunately. The prices are reasonable (around $17-$21 entrees) but the food that came with it was really bad. I didn't come close to finishing my meal. The drinks are expensive however, martinis go for $9. I have eaten at Stefano's a few times before and I recall the food was good, even memorable. Not this time however. To make matters worse, it took over an hour for us to get our food (yes it was a Friday night and yes it was busy) that being said, over 1 hour is far too long a wait. The rice tasted old, the prawns tasted like they had just been defrosted, the vegetables on my plate were actually wedged between two stacked plates (not very appetizing...). The waitress didn't want to take my order when I was ready to order because she was "only ordering drinks" at the time. This experience was an expensive disappointment.

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Beautiful Place, Enjoyable Evening
By jimbobby of Vancouver (Commercial Drive) (1 Review)
Submitted Saturday, October 23, 2010 - 4:31pm [Dine in]

I attended a work function at Stefanos and was blown away. They are starting to put up their famous Christmas decorations and the place looks amazing. I have never seen it when its fully decked out but I read the article from the Vancouver Sun covering Stefanos and it looks so beautiful.

The service was friendly and surprisingly efficient - given how packed the place was. The roast lamb was to die for and I only heard positive comments from my co-workers on their respective meals. The band was super - and it struck me how few places have dine and dance these days. It was so much fun!!!

The prices were beyond reasonable given how huge the servings were. I highly recommend that everyone check it out for themselves - particularly to see the beautiful decore - it is not to be missed. If you love Christmas - you will LOVE it! It is the perfect place to host a party.

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Wonderful Ladies Night Out!
By touche of Vancouver (downtown) (1 Review)
Submitted Wednesday, March 24, 2010 - 1:24pm [Dine in]

Several of my girlfriends and I stopped by Stefanos on our way to a comedy show - and I have to say - it was wonderful!

We shared two dinner platters so we had a taste of everything! The size of the platters was astounding - and we ended up taking quite a lot home (great for lunch the next day). I really want to commend our server. While the restaurant was jam-packed with large parties and people dancing to the house band, our server still went so far out of her way to accomodate our allergies - and our preferences - with a smile!

We each tried some of the feature martinis - Asian pear is my fave - and to top it off, our server noticed that it was my friends birthday and brought us a birthday dessert!

All around great night - and a perfect place to drop by before a show!

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barking staff
By GNM of Burnaby (1 Review)
Submitted Thursday, March 11, 2010 - 5:57pm [Dine in]

OK, I was there with a few people a few days ago and we had just ordered ours meals. I and another ordered an appy since eating lunch late beforehand but had intentions of ordering something more (either a drink or another appy to share) but we had seriously rude and bossy service by staff; they barked at us about ordering 'JUST an appy.' Hot tip for ya: just settle down and see what happens!! It took 1.5 hours to get our food!! (perhaps a sick kind of punishment) etc. This restaurant seems to have a good reputation (how, I have no idea) but since this experience perhaps they need some kind of reality check...BUSINESSES SURVIVE on customers - otherwise what is the flipping point??? You will never have a friend of mine or anyone I talk to on a regular basis at your restaurant!!*... others from what I can see are spreading the word as well! I wish Stefano's luck in the future and hope that they get their head out of the sand!

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"Thats your Opinion"
By monkeyrose of New Westminster (2 Reviews)
Submitted Sunday, February 14, 2010 - 10:44pm [Dine in]

I went to dinner tonight with a friend at Stefanos. Its Valentines day so we figured we'd have to wait a little bit longer. We however did not receive our food until an hour after we ordered. I ordered an appetizer and my friend did not. I asked the waitress to bring out the appetizer with the rest of the food. She brought it out earlier with our pita from the meal. She did not bring out the sauce for it though. The pita bread was cold. When we finally got our entrees the rice was very bland and buttery tasting.

I was finished and pushed my plate to the side. The Waitress did not come back and ask us how our food was. We were both finished for 20 minutes before she came back and asked us if we needed anything else. Meanwhile the busser just walked up and grabbed our plates from us. I had some leftovers and had to ask her to wrap them up. She had just grabbed our plates without saying a word and was just going to throw out my half a plate of leftovers without even asking!

Finally we waited another 10 minutes to pay. We decided to walk up to the bar and just pay there. I Asked to speak to the Manager and told him about how horrible our experience was and that we would not be back.

His response was " thats your opinion". I can't believe it! Why would you ever say that to a customer. If thats the manager/owners attitude its no wonder the service was so terrible.

Not with service like that. Essentially I paid $30 to eat cold and bland food and be treated like garbage.I used to go there once a month and even got my parents hooked on it. I will never go there again.

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Has gone downhill!
By dottak of Coquitlam, BC (3 Reviews)
Submitted Friday, May 29, 2009 - 5:55pm [Dine in]

Had the combo seafood and found the halibut overcooked and dry, there were only 2 prawns & 2 scallops with the combo. I would have expected more. The potatoe was too mushy, the rice was fine. The veggies of carrots & beans were very over done. It had excellent flavor but way overdone. The meal was quite cool.
The service was not very attentive. We had to ask for our coffee, ask for our dessert menu. I asked if there was agelomono soup, she never did let me know.
The prices are reasonable and the setting is very relaxing. Loved the view.
I would think twice about going here again.

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No complaints here...
By jowi of New Westminster (9 Reviews)
Submitted Saturday, December 29, 2007 - 5:23pm [Dine in]

I've never been disappointed whenever I've eaten at this restaurant...LOVE the calamari! Their rice pilaf is also one of the best I've tasted...not dry like other rice pilafs in other Greek restaurant...appetizers dips are also very good...

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Superb Service - Dinner and Dancing!!!
By mamasita of vancouver (main) (1 Review)
Submitted Friday, October 8, 2010 - 5:13pm [Dine in]

I just had to write in and rave about the time I had last weekend at Stefanos - the best Greek restaurant in New West - and maybe even the Greater Vancouver area.

We were a group of almost 50 - and we were given two large tables beside each other - with a view of the band. The band was awesome! They covered everything from Santana to Kings of Leon and we all danced... haven't had that much fun since my daughter's wedding.

The food was delicious, plentiful - and arrived quickly considering how packed the place was. Our server was professional and prompt - with a great sense of humour. Appies were platters for four and contained a very nice variety of greek starters.... Yum! Dinners were a choice of the best options from the menu - and were huge! Our server ended up packaging leftovers for most of our party!

A complementary slice of cake with a candle surprised the birthday boy - and the band even sang happy birthday. Quite the attention to detail - and a special moment for our guest of honour!

I dine out a lot - for business and pleasure - and have to say - for a good time, with great food, excellent service and a band.... you can't beat Stefanos!

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Rip Off!!
By lmich4 of Aldergrove, BC (1 Review)
Submitted Sunday, September 26, 2010 - 7:53pm [Dine in]

We went out with a group for a 40th birthday party. The food was ok, nothing special. Not a lot of good comments from the rest of the group. Unfortunately they put us on a fixed, and very limited menu, and when I requested appetizers in lieu of a dinner, I was told that would be fine but we would be charged a minimum of $20.00 each for our meal. I said that it was fine as my 2 appetizers would total more than $20.00. Well when I looked at my bill (unfortunately once I was already home) I noticed she charged me for my 2 appys as well as a $20.00 meal!!!! So I ended up paying $40.00 for two appys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Are you freaking kidding me! This place is rediculous. And the service didn't matter as they automatically charged the 15% tip in the total of the bill!

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