My wife was told about this "Hidden Gem" of New Westminster so we decided to give it a try. You can find their menu online as well as some words about the owner. The high prices surprised me a little. This place is much more expensive than Baba Sweets up on 6th, and there is no discount for pick-up. The coupons on the website expired a long time ago as well, so no incentive to go in there either.

When the delivery arrived (45-50 mins, as indicated on the phone), we quickly realized why it was more expensive. The food was really good. Everything looked and tasted really fresh and delicious. The paneer was a little saltier than I like, but overall it was still quite good.

The website indicates that they will customize anything and to ask them if you want a dish made in a particular manner. We stuck with the standard menu options and were not disappointed. They do have a more affordable combo for two that we may try another time, as well as some combo plates for one.

We will definitely be purchasing again from this place. The higher price was more than made up for by the excellent food.

I believed the ad, "Voted Number 1". I have no idea how that could have happened. Food: it was such a let down compared to other "Tandori's" that we have been to. The chicken arrived dry on the red-hot steel skillet that was proceeding to burn the onions. The butter chicken was cut to the size of dice and hard to find in the sauce. The coupon said we had to order an appetizer to get the $9 discount. So we ordered onion rings. They came powder dry and no onion was actually encountered. The menu was also a surprise: "Chinese" style where we needed to order a meat, then a veggie tray and then a starch. Service: Okay, maybe 5PM on a Saturday was inappropriate for dinner, but it was dark out and we were hungry. We were given menus by a staff memeber, seated and then were left there. Water was not offered. At 5:15, a person came into the restaurant and went to the back, coming back out later with an apron and tidied up the till area. 5:20 some greater commotion in the kitchen finally resulted in that waitress coming over with an order book. No friendly Hi or how are you, (she had not introduced herself to us). There was a "suggestion" of "What would you like", hardly audible, but there was the pen ready to write, so we made our meat choices. She asked if we wanted rice or something that prompted us to ask what was included in the meat dishes. Nothing was the reply. So we ordered some rice. It took 15 more minutes until the food arrived. Value: ouch, at $13.95 per dish, rice and appetizer, we were choked at the almost $40 bill. That was after for going the $10 for the veggie tray that we were contemplating until we saw the price. Ambiance, it didn't exist. Music finally came on to attempt to drown out the constant yelling and commotion in the kitchen. A really sad experience that I will not ever be repeating.

I've printed a coupon from their website, the waiter accepted it without any hassle. It was lunch time, and there was no tandoori menu available. They didn't have any lunch menu either, so the price is basically same as dinner. I've ordered 2 dishes of vege curries, $7-8 each. Rice, naan, etc are not included. After ordering those starches, the bill went quite high. There was no music and there were only other party so the atomousphere was quite lonely.
Their web site still says they have lunch buffet, but they don't have it.
I won't go back without that 2 for 1 coupon.

I've been a loyal take out customer of Royal Tandoori for 3 years now. I have definately had frustrating moments in that time, but am willing to put it all aside for their fantastic butter chicken and naan bread. I've had most of the other menu items at one point or another, but I find I keep coming back for the butter chicken... the rest is just... meh, average. I dined in their restaurant once and the environment was cold and uncomfortable, slow service. The wait for food was also a bit long, so I recommend that you only do take out... make sure if you do an order for pick up that you give them at least 30min to prepare the food... DO NOT just drop in with a to-go order and wait (you'll be there forever) and if you get them to deliver - it could be about an hour, but worth it I say. So despite rather slow service, if you're willing to plan your meal in advance they are the way to go. If you want something spontaneous and quick... maybe try elsewhere - I hear "Baba Sweets" is good. Cheers!

I've only ever gotten delivery from Royal Tandoori, so I can't comment on the ambiance. I rated it a solid as I've been inside the building when it was a different restaurant, and it seems like it would suit an Indian restaurant.

The food, however, is always excellent. I've ordered from other Indian restaurants in the area and Royal Tandoori has been much much better than the other food I've had. Their prices are very reasonable as well. My only complaint would be that they were a little cheap on the chicken in their butter chicken, but this seems to be pretty common at most Indian restaurants I've eaten at.

I use the Royal Tandoori as my gold standard for Sa'ag; creamy, smooth and delicious. I used to enjoy their first location, but...
Unfortunately, the last time we were there, the service left a lot to be desired. 25+ minutes for an order of Chai, 30+ minutes for the food.
In fact, we received our food after another couple, who'd arrived 10 minutes behind us; they were Indian, we are not.
I won't be going back in the foreseeable future.