The Old Spaghetti Factory is a US based chain that originally opened its first restaurant in Canada in historic Gastown, downtown Vancouver. All entrees come complete with a crisp green salad, sourdough bread, coffee or tea, and spumoni ice cream at no additional charge.
I've been to to OSF Richmond, Calgary, Gastown, and New West. Although the quality of the entire chain is poor, new west ranks as the worst. My last (and final) visit , I ordered regular spaghetti. It was my impression that spaghetti and pasta in general is hard to mess up. Restaurants make huge margins on pasta as their cost is dirt cheap. The sauce essentially came from a watery can of plain tomato sauce, absolutely no flavour. Even the spaghetti noodles themselves were soggy and of poor quality. The entire dish was luke warm at most. Garlic toast was burnt. Service was terrible. When I was paying, the manager asked me how everything was. I told him it was the same old crappy spaghetti factory quality. His response "can't expect much from us man". I have no idea why people continue to go here..
I used to work at this location and let me tell you i'll never eat at this location again.
I hate to bash on a place , but there was nothing really good to say about this place.
I was gretted by some homeless people at the door before entering for starters. Then when i ordered a salad , i was horrified to find a dead bug in it.
I almost left then , but my date was looking forward to her onion soup. My pasta fell apart on my fork, and it was very dry and bland.
We also had to ask for cleaner spoons.
The service we had was the highlight, since it was someone i used to work with. Thats about it. Also only had to pay for her soup and drinks.
I went in expecting a fairly decent meal at a good price.
Boy was I disappointed.
First, when the salad came, I noticed that it tasted a bit weird, like old lettuce.
Sure enough, the leaves were browning, and the salad had 3 lettuce cores in it.
Next, the clam spaghetti. Word to the wise: Stay clear of it.
Saying it tasted bad would be an understatement.
The tortellini might have been palatable, had it not been for the fact that it was overcooked to the consistency of gruel.
Then, to top it all off, a bowl full of no-name ice cream.
You know the kind. A mix of vanilla, chocolate, and that disgusting green flavor.
I'll never go to the old spaghetti factory again.
Well, I have been going to this place since I was a high school kid. Me and my two friends went in the other day to celebrate that we met each other 10 years ago. I thought about how many loafs of breads I ate with unlimited refill of cokes when we were in grade 10. (we did order entrees so I didn't feel embarrassed) FIVE LOAFS of bread. And until the last loaf and last refill of coke, they still smiled at the end... just wanna thank them for that...