Tried this place after moving in to New West and our favorite neighborhood pasta house closed down (Chianti's.... sigh...)
Other reviews aside (regarding Entertainment coupon since we don't use these) this place looks decent from the outside but an absolute dump through and through on the inside.
Strange wait staff seemed like to were hired off the street or part of the family who's been working there too long.
Long waits, dirty tables, bland sauces, by no means cheap for what you get. Pasta's not that hard to get right.
Go to Costco, buy some pasta and sauce, warm up at home and you'd do better!
My husband and I had a gift certificate for La Spaghetteria and decided to go there for dinner. The fresh bread was delicious. My husband ordered a caesar salad and it had absolutely no taste. The salad looked and tasted like someone poured water on it instead of the dressing. We both ordered pasta and it tasted no better than the salad. I cannot believe they charge $14 for a small plate of pasta and they don't even use fresh noodles. I ordered the seafood pasta and my husband ordered spaghetti and meatballs. They charge an extra $3 for meatballs. You can't go wrong with the spag and meatballs right?? Wrong! They were tasteless smaller than the size of a golf ball. My pasta came swimming in olive oil and I could barely choke it down. The worst part of the meal was when we were give our bill our server told us that we came for the early bird dinner (we didn't know) and we could NOT use our gift cert. She told us that if we wanted to use the cert she would have to charge us the full price for the meal instead of the early bird price. It clearly said "Gift Certificate" on the top of the piece of the paper we gave her!!!!! I guess they consider their gift cert a coupon and not a gift cert. HUGE RIP OFF!! I definitely will not patronize this rest again even if someone else offered to pay for it. Our server was friendly but the service was pretty much non existant. Save your money and go elsewhere!
A very disappointing experience. Our server was nice but forgot our drink order and then since we waited long for our food maybe something happened there too? The food was very disappointing for flavor. I ordered a tomatoe sauce and what came out appeared more like pan drippings from frying the sausages that were also in my plate. Overall the dishes were bland, the price was high for this caliber of food. I would not recommend going here for Italian food.
If we want a comfortable place to eat, family-style, we come here. Salavatore can be found cheerfully greeting everyone at the door, charming the kids and flirting gently with the ladies. Once inside, you are surrounded by noisy tables of familes, enjoying honest pasta. It's not Michelin star stuff but the food is tasty enough, the prices are truly excellent and the service is mostly attentive. The shellfish and linguine for 2, served in a skillet, has been consistently good. My 11 year old daughter loves the meatballs and spaghetti and always orders it. Parking can be a bit difficult.
Recently 10 friends who regularily go out for dinner together, chose this restaurant to go to. In the past this restaurant stood our for it's ambience and decent Italian food. Sadly neither of these existed on the evening we attended. We had made reservations and when we arrived it was as though they had no plan on where to seat us. They then ushered us to their upstairs eating area which essentially is in the attic of an old house.....cetainly austere and the feeling of blah. So there we sat and were ignored. We had to ask for anything we wanted or needed, we had to request they take our order and then had to pursue them to receive our food or beverages. Not a good time in any way. The food? Not worth talking about. Clearly none of the group have any plans to return to this location.
Two times, 2 Times to be clear. One for lunch, one for Dinner. I went to La Spaghetteria with my wife after purchasing a groupon. The waiter lead us to a table and gave us two glasses of water to start. He then noticed I had a groupon on the table and was quick to notify us that they do not accept groupons for lunch. No where does it say so on the coupon itself. You would think that they would list something so common in the fine print section groupon at least. After confronting the waiter about how their marketing is misleading and unfair not even an apology was offered.
We came this time for dinner.
Ordered under cooked halibut for my wife and a veal bolognese. The side of pasta which accompanies the Veal and is their "House Special" was cold and sloppy. Presentation was lousy considering the price and nothing was great about the veal either. To give them credit, I will rate the food a solid C+ and a B- if I am feeling generous - it was not unpalatable. Their prices however are totally out of line with the quality of ingredients, ambiance and service.
At the end of the meal, I took out my groupon that I could not use the other day for lunch together with my credit card. Upon seeing the groupon, the waitress was quick to point that the coupon was not applicable to whatever we ordered. Apparently, there is a special menu that is even more over priced than what we had ordered that we were limited to order from. None of this is indicated on the groupon. Before my conversation became too heated with the waitress, I decided to just pay for the bill and enjoy the rest of my friday evening with my wife.
It is not the food per se that turns me off this establishment.
It is the pervasive culture of dishonesty that the owners instill in even the lowest rung employees that is disappointing.
Here is an idea to the owners of La Spaghetteria:
Devote more of your resources to improving yourselves and the culture instead of marketing blitz on daily deal sites
If you treat your customers with respect and honesty, business would not suffer and you would not need to resort to Daily Deal sites to survive.
Think long term. You should grow your business on repeat business, not one shot marketing scams.
Ate here for the first time tonight and it was horrible! Chicken Parm although not on menu waiter said they can make it which was probably the worst Parm I've had in my life( lean cuisine is better and that's paultry at best!) the parm which tasted previously frozen then nuked and deep fried was sitting in a pool of water beside soggy noodles covered in a tasteless Alfredo sauce. The calzone was disgusting and only ate any of it cause we were starving. As previously mentioned by a lot of posters the wait staff never came to ask how the food was and thats because they know the answer! Sick!!! Sick to my stomach for eating it and sick to my stomach for paying 60 for it. The only thing not horrible was the beers!
Went last week and things went bad from the get go. Took the server 25 minutes to take our orders, and 30 minutes after that to get our food which was cold to the touch. They didn't refill our waters and largely ignored our section, granted it was a Friday night and sort of busy but at least hire more workers right? Things got very interesting when the bill arrived. They didn't honor my coupon (from the entertainment book) despite being told that it was valid earlier when I ordered from the dinner specials. We argued with the server for about 10min, until he finally gave us only $10 off. The guy went on to cause a scene and told us to "get the hell out of his face". Absolutely inappropriate...
I'll give credit where credit is due, the food was alright and the value isn't bad...especially on the early bird specials....but the service is just terrible.
We ate upstairs in the group dining area. There were plastic tablecloths, the lighting was uncomfortably glaring and the menu was printed on plain white paper. Totally low class. The music was too loud to talk over, and the food was mediocre. The cook couldn't manage to grill a "rare" steak after two tries. I wouldn't return to eat there. The location is good and it looks inviting from the outside.
I have tried eating here one other time and was not impressed, but went back to try again. When my salad arrived, it was not the salad i had expected. when I told the server she offered to bring me a different salad, but she insisted that the salad that I had was the "right" salad. When my pasta arrived ( canelonni) it was luke warm at best and sause had developed a skin. I was with friends and as I had already complained about the salad, I didn't mention my pasta. I was not able to eat it all because it was not to my liking, however the server never came and asked if we were happy with our food either (nor did she offer parm or pepper). My friends steak was disgusting and she spit most of it into her napkin. When she told the server, the response was a sharp "didn't you order it medium rare?"
I don't drink but my friend was asking to order some drinks and her requests annoyed the server(s), and the response given was something about it being an italian restaurant that serves wine. That was the WEIRDEST thing I have ever heard. Never have I been to a restaurant that doesn't want to "serve" the customer. The whole experience was horrible. Save your time and money, go somewhere else!
ok so it started off good, nice little place, the waitress told us right away that they were slammed on the other side and that she really apologizes if it ever seemed like she was ignoring us, the bus boy called in sick, ok fair enough. so i ordered the halibut dinner, they brought me the wrong pasta and the halibut tasted like it had been frozen for a couple of years, it was rubbery and cold (it didnt even look like halibut) when i complained to the chef he sat there looking at me like i was on crack, staring not saying a word. i told him to try it and he would taste how horrible it was ( i had my friends try it and they could barely swallow) they eventually brought me another peice, it was hot this time, but cooked just wrong (not very fresh still rubbery, still tasted old). a couple of my friends had order the steak and prawns, waaaaaaaaay undercooked. for 5 bucks we ordered prawn on the side my dog could of done a better job. the service was terrible (i understand when its busy they may not be around as much ok, but thats no excuse for the food) the food was really not worth the price, and i dont know how this place could stay in business.
I had taken my mom out for what I was hoping to be a nice dinner, instead it ended in disappointment. We ordered pizza (which was ok) and the spaghetti carbonara (delicious, very creamy) but our server never asked how our food was or checked up on us once. And when I asked a question about our food, she looked like I was wasting her time. Once we were done eating (and it was obvious that we were done and wanted our food packed along with the bill), the servers were just passing by us like we don't exist. We were never asked for refills for our drinks or if we wanted desert. When we did get our bill, not even a "Thank You" was said. Nothing.
Needless to say, I will not be returning anytime in the near future.
We have lived in New Westminster for many years but only discovered this great Italian restaurant a few months ago and regret all the forgone meals! The food is excellent (we especially love the seafood for two, which is easily enough for lunch the next day too!). The ambiance is not fancy but very reminiscent of memorable nights we spent dining in the Tuscany valley in old villas that had been converted to restaurants. The inside atmosphere is cosy and the staff very accomodating. There is also an enclosed, outdoor patio that we enjoyed during the summer months. This is all very nice, but we keep returning for the food: authentic Italian cuisine that includes fresh bread and fresh pasta! If you are looking for a fancy restaurant to impress your friends, this is probably not the choice for you. However, if you are looking for good service, great food and great value, this Italian restaurant is worth a try!
I just moved here from Vancouver and am on a continuing quest to find decent Italian in New West. I'd heard mixed reviews of this place, so I stopped by tonight. I won't be back. There was a great deal of smoking on the plastic enclosed patio. I ordered an insalata mista, was given no dressing options. It came choked with a premade Kraft-like dressing. I asked for a fresh salad with oil & vinegar on the side, but the owner came to the table and said that he "didn't think it was fair to him" to bring out a fresh salad. He would "lose money" ... Hmmm... The rigatoni pizzaolia was, inexplicably, bland and salty at the same time. The service was fine, if you ignore the owner's willingness to lose a customer for a $5 salad. Overall, a very poor showing!
I had just moved into town, so me and my friend went to La Spaghetteria because it looked nice on the outside and i really like Italian food. first off the patio is smoking when VCH clearly states that no restaurant can have smoking any more even on a patio. so we had the entertainment book coupon. and we made sure that our waitress knew we had it so she mentioned what the specials were (no mention that you could not use the coupon.) and my friend ordered one of the specials. we waited for ever for our food. my friend enjoyed hers i thought mine was horrible. it was cold, and the sauce of the gnocchi was horrible. so we get our bill and she had charged us for both dishes, she had failed to mention that we could not use the coupon. it was just a horrible night over all at that restaurant. i will never go back. its not worth the money for what you actually get.
I agree with some of the reviewers. Service is kind of a hit and miss. I've visited the restaurant twice and had outstanding service the first time, and just terrible service the next. The maitre d' is very nice and welcoming, but you really have to test your luck and see which server you get. In our latter experience, our server was no where is sight, didn't bring our credit card back and didn't top up our water once at all.
The food is alright and some stuff are better than others. The raviolis are wonderful but I had the scallop and saffron linguine and it was awful. I threw out the leftovers the next day because it tasted terrible. The pastas are bland and the sauce really needs to be less oily and have more flavour. The calamari is average even though it was a very small portion.
I would recommend trying the restaurant once if you are in the area but not, if have to travel here. Food is not decent but not spectacular.
We decided to try it out and the owner, he was hitting on us. He kept coming over and asking if we would marry him. He's creepy and I WOULD NEVER go back.
The dish I ordered was okay, but I didn't like the sauce. I ended up taking it home and throwing it out.
I think we need a new Italian place in town because the owner needs to be more respectful towards female guests or retire.
I don't like the entrance either. Plastic curtain? Eww.. I WOULD NEVER invite anybody here. This place would be a last resort, and I would recommend stick to having a drink with your buddy.
I've been here several times and I always go back to the gnocchi - it's some of the best I have ever had. It melts in your mouth. For that reason alone, I go back. The service on the other hand has been a bit sketchy some nights. One night we basically swiped our own debit card, punched in the amount, waited for it to be approved and walked out. Odd. Never had to do that and it was also strange that nobody ever came to help us or inquire about it. BUT that was one time out of many. I also think it's neat to be able to look into their pasta drying room.
I've had capricioza pizza or something called, where you can pick your 4 favorite toppings. I picked ham, olives, mozzarella and mushrooms. I also had carzone, which turned out to be almost same toppings that I ordered for pizza. Both of them were okay, priced a bit less than $10 each. No, they don't use real fresh mozzarella cheese, but those mozzarella flavored cheese. The service was on the other hand, it was great. I was sitting outside of their direct view, but they keep checking my table almost every 3 min. To me, it's a common sense for them to take 15 min. to bake something in the oven, but my waitress told me when I ordered them. It's a nice reminder if you totally forget about this and you're actualy in hurry. They were playing all Brazilian music that night, with patio, I wasn't sure if I was still in New West anymore. I felt if I was on vacation somewhere south. It was a typical cool Vancouver summer night, I requested to be seated inside, but they told me the patio is heated. It was true, but I'm so against patio heaters...it's total waste of energy. But I have to admit that it enabled to make illusion of a vacation town restaurant feel...
Their pasta costs 50% more than their pizzas for some reasons. As the name suggests, and I wasn't impressed with their pizzas, I think I'll try their pasta next time.
The place is situated on a quiet commerical street in New Westminster, along a row of three other Italian restaurants.
We went on a Friday night and place was under half full, so plenty of seats. We choose the table nearest to the sidewalk which had a nice breeze, however later we were distracted a few times by people walking by. I wish that seating was raised, but oh well it's still a decent spot in the summertime.
We first tried the complimentary bread with olive oil and balsamic vinegar. The bread was good, freshly baked hot crust and soft on the inside. Later we shared a dish of calamari as appetizer. I found the crust delightfully crispy, yet it was slightly greasy. It is a good tasty recipe though and recommended. Next we had the seafood pasta in creamy rose sauce. I really like this dish. The pasta was cooked just right, and the sauce was nicely flavored. The seafood included salmon and shrimps. Again I recommend this dish. Later we had the grilled salmon steak with risotto, and carmelized mushrooms. Not bad, although this was the weakest out of the three dishes in terms of taste.
By the end of the meal we were quite filled. The portions were plentiful and left us satisfied. Water was filled during the meal at regular intervals and the food was brought out in good time. The atmosphere is decent, and having a seat on the patio with the warm summer breeze blowing in was nice. Service was friendly and attentive. I would definitely go again and try the other pasta dishes.
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