Ki Sushi was formerly named Kirin Sushi and is open 7 days a week 11:00am to 10:00pm.
Poor service. No one even asked us if everything was ok. We watched a couple sit for 15 min without service and get up and leave. The staff never even looks at you so you can wave them over if you need something. They don't even know what the things on the menu are. After we ate our kids wanted another tobiko nigri and we sat for 20 min waiting and then ended just getting up and leaving. Then when we got our bill at the front it has the tobiko that we never received was on there. Food was poor quality. Not worth it. NEVER GOING BACK. Don't waste your time or money.
It so refreshing to see a restaurant fill there sits and serve everyone in a fast manner.
Before I knew it our food dishes were out in front of us. The Miso soup has a great flavour and the sushi was fresh.
The only thing that was just o.k., was the spicy tuna roll, the spicy had a great flavour but the cut of the tuna was not the best.
The menu had many choices for all kinds of different tast buds so if you have friends that are picky than this place has some choices.
Service was great and nice to see smiles from people in the customer srevice business.
I have lived in New Westminster for over a year and have been going to ki sushi almost every week. Out of the hundreds of visits only a few were unpleasant, the food is always good and cheep but the service can be pretty bad sometimes, But over all it is definitely a place worth checking out
Japanese food can be done well and it can be done so-so. This place falls into the category. Sometimes the food (non-sushi items) here does not appeared to be well-cooked, which is a concern. As with most Japanese places, the prices are a bit more expensive per item than at other types of food places. So-so sushi.
So, I came here yesterday for a birthday dinner with my friends--a big group of 15 people. With that said, that meant we basically ordered every single dish on their specials menu plus a party tray, lots of tempura, and sashimi. I was going to find their online menu and critique every single dish. But I just realized, all the dishes were either bland, tasteless, or not really memorable at all; therefore, I decided other wise.--I'm doing this by groups.
Maki sushi: The ones in the party tray, for some reason, tasted all the same. The rolls were loose too, so they kept falling apart when I tried to pick them up with my chopsticks. The ingredients aren't really that fresh, and there's no "special" taste to any of their specials rolls. I love trying innovative sushi, and I have to say, I was severely disappointed. Tomoya hands down beats this place. And even the sushi joint, Makoto, near my house, serves much more creative and GOOD-TASTING sushi than them (for better value too). All in all, I have nothing good to say about the maki here.
Sashimi: I love how they use wild sockeye salmon. We ordered 3 orders of it. My friends liked it and all commented on how red it was. I had to explain to them that wild sockeye salmon is redder than farmed Atlantic salmon used at most other restaurants. Anyway, the salmon was mushi. So that made me really sad, because I was hoping for that fresh, slightly sweet taste from salmon when you get it at good Japanese restaurants. I love Ki sushi's intentions, but they failed at the execution. Wild or not, it wasn't fresh.
Toro sashimi:tasted just like normal tuna, but it was lighter in colour. I enjoy Tojo's much better.
Beef Tataki: My friends said Tomokazu's all you can beef tataki is better. But I say, Guu's is the winner. In math it'll look like this: Guu>Tomokazu>Ki Sushi = We all agreed that it wasn't that good.
Tempura: Please DON'T order their prawn tempura. Waste of money. Worse than all-you-can-eat tempura. Too much batter. Too oily and couldn't even find the shrimp. Yam tempura was much better, but its yam--can't screw that up.
To avoid sounding so bitter about Ki Sushi, I'll add some good points now.
Ambiance was pretty awesome. The place looks great, lots of rooms--great for a date. There's also a fountain in the middle to add to the Japanese experience.
Service: The people who own the restaurant where Chinese, so not as authentic, but still okay service. Had to yell loudly a few times to get their attention because my party was sitting in a room and they don't really notice us as much. One of my friends had to go out and fill a pitcher of cold water herself too. The restaurant wasn't even that busy either. But the food did come really fast. So that was good.
O ya, almost forget, we also had their daily special, the mackeral sashimi that night. The presentation was fantastic. But the taste was fishy. =[
I don't know why there's so many good reviews. I've eaten at lots of Japanese restaurants and I've been to Japan. This place is truly, not that good in the food perspective--which I think is what matters the most.
Caution the overrated reviews. I'm not a connoisseur, but I'd go to another restaurant for better Japanese food.
My family and I went to this restaurant for the first time because I heard from a friend that this place is one of the better sushi restaurants in town. We ordered quite a few number of dishes, including Bara Chiara (spelling mistake), Seafood Salad, Salmon sashimi (Sockeye), Agedashi Tofu, Oyster Motoyaki, Assorted Tempura, Ebi sunomono, etc.
Most of the food we ate were decent until we discovered something unexpected in our sashimi. First, we found a large fish bone (approximately 2-3 cm in length) in our order of sockeye salmon sashimi. When we notified the waitress about it, her explanation was that it was because the fishes are freshly cut and that the chefs are in a hurry, so they might have made a mistake and left the fish bone in there. But hey, which japanese restaurant isn't busy and doesn't prepare the sashimi from fresh fish? She made it sound like it happens quite often, which we were very suprised by. That was all she said to us, she did not offer us any compensation at all. We decided to let it go since we were all in a good mood and the restaurant did look pretty busy. A bit later, when our Bara Chiara (mixed raw seafood on top of rice) came, we discovered ANOTHER fish bone in the sashimi. We told the waitress about it again, and she apologized again and said she was very surprised that this is happening because it's her first time seeing it. SAME FOR US TOO! We told her politely that this is very dangerous especially if someone swallowed those fish bones, and she finally offered us ONE order of free ice cream... We had to ask for the 2nd order for the TWO fish bones we discovered.
Overall, my experience at this restaurant was well below average. The customer service we received and the food that we got definitely made our visit the last time.
Watchout for fishbones......
First off I must definitely say this is about my favourite restaurant but especially so outside of Vancouver. The 5 in food quality, is for me obvious as short of the big expensive places in downtown Vancouver its the only place I've been served sashimi at the proper temperature... ( not still frozen.) In my experience all the sushi and sashimi has been fresh, well cut, and delicious. It's one of few restaurants’ that I will order salmon sashimi from as their fish is never stringy. I’m less well versed in the cooked items, but the appetizers such as gyoza, chicken karage, and the like are all excellent. The only think on the menu that I have not enjoyed was the Shrimp toast, but that might be chalked up to personal taste as it was a bit more greasy then I had expected. By far my personal favourite at Ki sushi is there tuna tataki. I would highly recommend that everyone give some of there specialty rolls a shot as there quite yummy despite being pricier then some of the more traditional items.
Now as for the service, I am personally shocked by some of the poor reviews. Even at its busiest I’ve never had to wait long for food, nor have I ever had a mistake made in my orders. As for the waitresses I recognise a few of them, and there always nice enough. Admittedly not the sort that are overly friendly or talkative, but rather quiet and unobtrusive. Personally I enjoy this as I don’t go out to restaurants to chat with the servers, but rather with my dining party.
As for the atmosphere and aesthetic its pretty, but of course has nothing on a lot of the places in downtown Vancouver. One nice feature is the koi pond which is quite pretty, and when you can hear it (it’s a busy place) sounds lovely. I do feel quite sorry for the fish though, since careless customers keep throwing coins in their home. As mentioned above fortunately for the owners, but less so for the diner ki sushi is often a very busy restaurant so I recommend making reservations, and attending an early or late lunch or dinner rather then heading in during their busiest hours. I would highly recommend a private booth at ki sushi as the location for a business lunch, group celebration or a first date. In a booth the restaurant has a very private feel.
Finally cost. Ki Sushi certainly isn’t the cheapest restaurant around but its well worth the price, you can get away with lunch for two for about 30 dollars but many of the more interesting items can be pricier.
The sushi here is better than average. I have had a lot better, but also a lot worse. For example, they don't try get away with serving pre-made cold dynamite rolls as some other places do. If I wanted those, I would have stopped by Costco on the way home and picked up a sushi package.
As for the quality of the fish, it is generally fresh (as it should be!). I think that at times they served sockeye in their rolls, but I am not 100% sure, and I suspect that most of the time it is the same farmed junk that most sushi restaurants serve. You can't always easily tell by the color and fat content. I will need to ask the next time I order. However, I know that they used to offer wild sockeye sashimi here. Anyway, diners are now faced with ethical questions when eating ANY type of salmon now.
The teriyaki and noodle dishes are fine, and will satisfy those who do not have a taste for sushi. The ambiance is just "ok" when eating in. The restaurant is usually busy with couples, and the wait staff is generally satisfactory. There is reasonable pricing here.
I have given this place 5 stars for their delivery service. We have ordered several times from this restaurant, and they have yet to foul up our order. Only twice has the length of time with delivery been unreasonable and exceeded 45 minutes. Delivery is courteous and correct. Two people can get food delivery from here a good price.
Thumbs up to this place for being a neighborhood restaurant that provides value.
I've visited this restaurant times and times in the past, all for take-out as it's near where I live, and I've never run into any problems, with service or food. This Wednesday I decided to "ENJOY" it in the restaurant, but it turned out to be a big mistake and disappointment.
And that was all because the waitress called M who put me to a corner table. She left me with the Menu and never turned back until I asked her to take my orders several time.
My order should be with miso soup and she didn’t bring it until I asked again. And she didn’t give me any explanation. Fine, as long as you gave me my right food. But what, you didn’t! I ordered sushi dinner by changing the prawn temp to veggie. The food was brought without changes. And the waitress didn’t give me any explanation.
I've been eating at Ki Sushi for over 8 years and have loved it since my first experience!!
I've tried many sushi places all over the lower main land, hoping that even simple dishes would measure up, but I always return to Ki Sushi. My favorite is their vegetable Yakisoba noodle dish! It's always hot, crispy and delicious. They make their sushi rolls small enough so they don't fall apart on the way to your plate or mouth and the rice is always fresh and moist. And the tempera is always piping hot, the batter is light & not too oily & the veggies are done just right.
I love this place so much that I decided to have my wedding rehersal dinner here. We booked reservations and took up 3 tatami rooms. I've returned over & over again with new friends and family & haven't been disapointed no matter who I bring!
Sometimes the service is a little slow if they're really busy, but most of the time I get more than enough. It's worth waiting in line for and if you ask for a private booth or tatami room (for a larger party) the experience will be even better.
One thing my family & friends always mention is how inexpencive Ki Sushi is. You really can fill up for a fair price! They are my favorite take out place as well, which is also very popular, and the food is always ready so fast!
I hope you will give it a try!
When I wanna go sushi, ki is always the 1st sushi place I wanna go. Their food is good, price is reasonable, but as ya guys said ya may surprised by their services. I have been ki for many times, their waitress r moodily. Sometimes they r nice and patiently, sometimes especially when they r busy they r sooooo rude. And if ya don’t pay any tips for their rudeness they won’t say “ thx” when ya leave.
I when there months ago on a Wed. night. My girlfriend ordered a sashimi dinner box. After 20mins waiting the waitress end up with giving me something different. I asked her politely. She said she needed to conform with the order waitress, a young girl who dyed her hair yellow. When the order waitress came, she was QUESTING me what did I wanna. Hello, ya took a wrong order,ok!? Ya should say sorry. She was unbelievably rude, smileless, and cannot even express herself clearly. And she sounded angry when she talked. I came there with my girlfriend for a nice relaxing dinner, she screwed my night up.
In average, ki has great food. They r fast, and clean. Sometime their services r very good, even the chefs working at sushi bar say thx. But sometimes, like that Wed. the services was horrible. Now I mostly order food to go. I will never back on Wed.
Now called Ki Sushi, this restaurant was recommended by some friends, so we decided to give it a try. We haven't looked back since! The food is consistantly good, prepared & serve fairly quickly, even when its busy. We go there on an average of about 3-5 times a month. I don't remember ever having a bad meal there. They serve good sushi at a reasonable price. I highly recommend trying them out, if you haven't already done so.
Never have I had a restaurant turn down a delivery order for under 5km away because "it too far!" The sushi quality is decent, but the service received is absolutely dismal. I respect the people working in the service industry, but having the server answer the phone and turn down my order because we lived too far was unexpected and uncalled for.
Ki Sushi, formerly Kirin Sushi is still some of the best and most creative sushi there is in New West. We eat at Ki Sushi on a very regular basis and always receive top quality food and service. The portion size is not like the new sushi restaurants which are owned and operated by Korean people. The Korean operated places are good for what they are; you receive massive slices and servings of nearly frozen tuna and salmon. The Ki Sushi chefs use a much more delicate hand when cutting and serving their sushi.
As for someone thinking that they might get sick from eating the food at Ki Sushi, you are simply mistaken. My family has been eating at Ki Sushi for many years and not once has any member of my family been sick from the food eaten there or felt that they might have been served food of suspect quality.
I am not claiming that the food or service at Ki Sushi is on par with the finest sushi restaurants in our city (Tojo's for example) or in Japan; Ki Sushi is, simply put, very good quality sushi.
A nice and popular place right across from New Westminster skytrain station.
We had the dinner for two, and everything was great quality. I loved the variety. It comes with miso soup, sunomono, tempura, chicken karaage, sashimi, nigiri, maki rolls and ice cream. You also get a choice of oyster motoyako and chawan mushi, so we ordered one of each.
I've also had take out from here several times.
This restaurant is great. I often go here with my friends when we need our sushi fix. The food is consistantly good. The service is far from excellent, however. Many of the servers are cold and distant, which is a shame, because the ambiance is outstanding. The little koi pond is one of the nicest features in any Japanese restaurant I've visited. The food isn't overpriced, but its certainly not cheap. I definitely reccomend everyone try this place at least once!
This is a solid Sushi place in the burb.
Rolls are imaginative and above average and nigiris are quite solidly prepared. Their deep fried kitchen menu's are fair as well. But one occation I had ordered ohitashi (spinitch in soy based sauce), it was drenched in soysauce... (you are supposed to put touch of soy sace and rest dashi...) Gyoza was average but not what I would come for.
About service, I would have to agree with most of the reviewers as below, most Japanese restaurant does not have great services (at least in Greater Vancouver including much more expensive ones) but this place was unbelievable, it was almost comical. Last couple of visits I saw a slight improvent in service so I hope this will be a good sign.
Any how, solid sushi if you are in the neighborhood.
We have eaten at Kirin almost weekly for the past 5 years. We usually go on a Thursday night when Kathy is one of the Servers. Kathy is bright, intelligent, friendly, efficient and quick. Can remember orders from months back and if there is ever a problem, instantly fixes it. Apart from her, I have to agree with the previous comments about the service. It's always disappointing to have service from anyone else.
The food is good, portions are generous and two can have a very nice meal for $30 or less and leave with a good, full feeling. The owners have spent a lot of money to start the new Dragon Palace next door which looks good. However they could have done well to spend a little of that money to refresh the interior of Kirin. Because it's so popular and busy it's looking a little tattered around the edges.
The owner is very friendly and approachable. Have enjoyed most of our experiences at Kirin's over the past 5 years and will certainally continue to dine there.
Rand & Fumi
I 'm totally agree the last two comment about that restaurant. I understand they were busy but I never see any simle from their face. They tried to push you to eat fast and leave. I had to say that I need to find another japanese restaurant to eat. It was so sad that a good restaurant running by a poor management group. If you don't care about the services, their food is really fresh and taste.
Me and my friends go here often! We love the sashimi and sushi--especially the golden California rolls! The prices are reasonable and the quantity of food is good to generous.
The ambiance is lacking and it is not in the best part of New West. The parking lot on the side of Kirin's is a site for questionnable activites!
Most of the servers are less than friendly. One of the waitresses with a long ponytail is the friendliest (comparatively). I understand Jaynedoe. We had servers be rude/roll their eyes before and cut us off when we tried to politely ask them for tea. But in those visits, we did not leave any tip. But luckily, that is not the norm!
Yet we go back because we quite like the sushi and think the food value is pretty good. But I definitely wouldn't go here for a first date, whether casual or not.
If you are someone who works for Kirin reading this, could you please let the Owner/Mgr know that it is NOT acceptable to varnish/ polyurethane your walls while there are guests eating! I'm the sure the Health Board would agree.