I went for lunch with a medium sized group of people and received the worst service that I’ve ever had at a restaurant. We watched people who came in after us receive their meals, while ours took a full hour to get to the table. When they finally came half of them arrived cold. We received the wrong dishes multiple times, and never received others. We had to ask for water six times before it came to the table, and never received the pop that was ordered. The rolls were hastily made and falling apart.

All of the missing dishes and drinks were still on the bill and we had to pay tax on them because the server couldn’t figure out how to deduct it.

Long wait, wrong meals, cold meals, and missing meals. We didn't even receive an apology for the poor service.

Needless to say, nobody from our office will be eating there again. I recommend that you avoid it as well.

The service was awful! We were in a rush on a way to a meeting, and we let the waitresses know of this fact. Not only were they still slow to bring us what we needed, overall they seemed indifferent to our needs.

The food is alright, I suggest going there for lunch because their lunch combos are really the only thing of good value. Don't come here if you want a quick meal...

I eat here all the time. The sashimi and sushi are so delicious and fresh.
The staffs are very friendly and the service is fast and excellent.All of dishes arrive in a timely manner.
Try their tsunami roll and UDON soup. The Best!! You will love it!!!
I always recomment this restaurant to people. My Favorite Sushi Place!!!!

I'd been here a half dozen times before and can say with a high degree of confidence that this place is Solid. Better than Decent and less than Outstanding. Lunch for two consisted of assorted nigiri, teriyaki, gyoza, sashimi salad and a Caterpillar Roll. All the food was good, but only some of the nigiri (Tataki and scallops) and roll stood out. Frankly, I could do entirely without all the hot foods at this restaurant and stick with the fresh seafood based offers. Service was polite and present, good enough for me. I'm probably never going to go too far out of my way to eat here, but at least I know what I'll be getting when I do. Stolid man... I mean solid.

I went with my family just when we drove through the place. It was in a the corner. There weren't many tables. The service we received was really friendly, but had to wave down to get refills. The food was awesome. I specially like the roll that had melted cheese on. It was warm and tasty and the mozarella just melted with each piece. The donburi was the right portio that it totally was fulfilling. The sushi was really fresh and exactly right. I will definitely be back. They should upgrade a bit of the decor though. I would really appeciate if they create a more cozy atmosphere, cause it will definitely bring back more customers with such food quality.

When one of the dishes arrived and we realized it was not what we ordered I let the server know but she argued with me that is WAS what I ordered! She even went to the extent to pull out her little notepad to show me what I had asked for! I KNOW what I asked for, if she wrote it down incorrectly that's her problem, but I couldn't believe she actually argued with me! She angrily took the order back and got us the correct order but by then I had lost my appetite completely. When we asked for our bill we asked if she could split it for us and she said no, their computer doesn't do that. So I asked if we could pay separately, just by dividing the bill in half, and she said sure and got us the bill. She went back to talking to the other server and never came back. We had to walk up to them, then without a word one of them just walks over the the debit machine and completes the transaction. There was no manager to speak to, but I doubt that would have made a difference anyway because customer service is definitely NOT valued at this restaurant and obviously not incorporated into their training. I will be taking my time and money elsewhere.

Been going here for over 8 years, love this place. Great sushi, so fresh, prices are great, especially if you do takeout. 10% discount for takeout. Example: Cali roll, Spicy tuna roll, and avocado roll: 10 bucks. Huge portions. So dependable!

The girlfriend and I tried "Hi Dojo" on a lark and found it to be very good. The sushi was not rolled very tight but it was very fresh and delicious. The prices were very good compared to other sushi places we have tried in the Greater Vancouver area.

The sushi here is excellent - the only better sushi I have had has been in some of the better downtown restaurants so if you want great sushi then definitely go to Hi Dozo. But you might want to consider take out.. The service isn't good - I've yet to see a single waitress smile and I've been there maybe 30 times. Probably a cultural thing I guess but the food is awesome so I'll keep coming back.

I was there recently with my daughter and we received very poor service. The regular waitresses are not that friendly but at least we get fast service. We waited a long time for somebody to come and take our order. Finally we managed to get someone's attention and asked if she could take our order - she said that the other waitress (who was helping other customers) would do it and walked away. We waited for the other waitress and before we could get her attention she walked away and never even looked at us. We waved at the first waitress and said the other woman did not take our order and then she reluctantly took our order. To add insult to injury, she screwed up our order and gave us the wrong sushi. We still order take out but haven't gone back there to eat since then.