Hi Dozo offers a menu of sushi and Japanese cuisine for eat in or take out.
Small restaurant with a cosy atmosphere, but you come here for the food. The sushi is always fresh and tastes great. The Dinner boxes are large and flavourful. They also have take-out. Enjoy your Sushi with a Japanes beer.
The chefs are out front and you can see them make your Sushi.
I'd been here a half dozen times before and can say with a high degree of confidence that this place is Solid. Better than Decent and less than Outstanding. Lunch for two consisted of assorted nigiri, teriyaki, gyoza, sashimi salad and a Caterpillar Roll. All the food was good, but only some of the nigiri (Tataki and scallops) and roll stood out. Frankly, I could do entirely without all the hot foods at this restaurant and stick with the fresh seafood based offers. Service was polite and present, good enough for me. I'm probably never going to go too far out of my way to eat here, but at least I know what I'll be getting when I do. Stolid man... I mean solid.
When you dine in, the staff seems annoyed to see you. I am not sure why but they're noticeably cold and short with customers. The food is alright at best but for the price and the treatment from staff it is a waste of money.
Portions seems to be on the small side and there's a bit of a wait for your food.
The place is nice inside but I do not see myself returning...
I went for lunch with a medium sized group of people and received the worst service that I’ve ever had at a restaurant. We watched people who came in after us receive their meals, while ours took a full hour to get to the table. When they finally came half of them arrived cold. We received the wrong dishes multiple times, and never received others. We had to ask for water six times before it came to the table, and never received the pop that was ordered. The rolls were hastily made and falling apart.
All of the missing dishes and drinks were still on the bill and we had to pay tax on them because the server couldn’t figure out how to deduct it.
Long wait, wrong meals, cold meals, and missing meals. We didn't even receive an apology for the poor service.
Needless to say, nobody from our office will be eating there again. I recommend that you avoid it as well.
This was a lovely little restaurant. I've tried several different rolls and each were consistently good.
One of the nicest things about this restaurant is that it's licensed with a full bar- a trait hard to come by in most sushi restaurants.
The sashimi is very fresh and served at a perfect temperature. A great meeting place for dinner dates with friends and loved ones.
Down side : No parking! There's some street parking but very limited and the parking across the street at Royal Centre is monitored. I got a ticket once because the parking attendant saw me park my car and walk across the street to the restaurant.
I have been to Hi-Dozo two times. The first time i had a good experience, food was good, service was not outstanding but that's expected in a Korean run sushi bar.
I recently dined there and it was a complete joke! A friend and I had asked the server what the specials were..the waitress had no idea, so she asked us to leave our seats and go to the enterence where the specials were listed...REALLY?!
After that ordeal, we placed our order with our server asked for tea a glass of white wine and red (which they only had one red wine out of 5 available) and an assortment of sushi. Once our wine and sushi arrived we told the waitress that we were still waiting for tea, she rolled her eyes and walked away. She then returned to our table with no tea and told us that we HAD to ask for tea..we told her that we did and she started arguing with us!!! After the meal we left with out giving a tip... the food was good but there are many other sushi restaurants in New west that have just as good sushi and freindly staff. I am NEVER going there again, and I don't recommend it to anyone.
Been going here for over 8 years, love this place. Great sushi, so fresh, prices are great, especially if you do takeout. 10% discount for takeout. Example: Cali roll, Spicy tuna roll, and avocado roll: 10 bucks. Huge portions. So dependable!
Innovative rolls that change seasonally and friendly staff make this one of my favorite inexpensive sushi restaraunts. Service is usually exceptional when compared with typical Japanese restaurants. The fish is consistently fresh -I have only had one bad experience in the maybe 50-60 times I have dined there.
Definitely recommend the Rainbow roll and the Chirashi as a favorite (with wild salmon subbed in), the agadshi tofu is some of the best I have had and the beef donburi is fantastic and guaranteed to fill you up.
I have always enjoyed their noodle soup and fresh sushi. It can't beat the place on Cambie and 15th but it's still quite decent. The service is good and I always get complementary salmon heads from the chef. YumMm..In general, a place worth visiting over and over ..
I actually thought the rolls didnt taste fresh, and the avocado roll (which is my favorite) was really hard, so I tried more than once, I thought maybe next time would be better, but no, I tried 3 times and that was enough for me, the avocado is always SO hard ! but the service is very friendly and the place look clean and tidy.
With other Japanese places getting much of the attention (Kirin, Kasuga), this little restaurant is the best in New West. I've been here a few times, and have always been surprised with the quality of food. Prices are on par with many other Japanese restaurants (or cheaper) and their rolls are very good. The decor is nice and new, and the service is generally friendly and on the ball. I'm not sure if it is Japanese-owned, but give this place a try if you're ever around Royal City Center.
I went with my family just when we drove through the place. It was in a the corner. There weren't many tables. The service we received was really friendly, but had to wave down to get refills. The food was awesome. I specially like the roll that had melted cheese on. It was warm and tasty and the mozarella just melted with each piece. The donburi was the right portio that it totally was fulfilling. The sushi was really fresh and exactly right. I will definitely be back. They should upgrade a bit of the decor though. I would really appeciate if they create a more cozy atmosphere, cause it will definitely bring back more customers with such food quality.
The service was awful! We were in a rush on a way to a meeting, and we let the waitresses know of this fact. Not only were they still slow to bring us what we needed, overall they seemed indifferent to our needs.
The food is alright, I suggest going there for lunch because their lunch combos are really the only thing of good value. Don't come here if you want a quick meal...
If you're looking for authentic Japanese food, this isn't the place. Staff are all Korean and not very welcoming. Service is adequate but that's about it. The "specials" written on the whiteboard as you enter the resturant are not very special; they are, in fact, just a few select items from the menu with no change in price (as you would expect from a "special"). A joke, really. Most of the menu items are overpriced.
We won't be back.
I don't eat here a lot - a few times a year, but I've never been disappointed. The sushi is really nice, and has always been inventive and fresh - much better than the sushi I've eaten in other restaurants.
When we come with our young kids, they make an extra effort to make sure everything goes smoothly.
I eat here all the time. The sashimi and sushi are so delicious and fresh.
The staffs are very friendly and the service is fast and excellent.All of dishes arrive in a timely manner.
Try their tsunami roll and UDON soup. The Best!! You will love it!!!
I always recomment this restaurant to people. My Favorite Sushi Place!!!!
When one of the dishes arrived and we realized it was not what we ordered I let the server know but she argued with me that is WAS what I ordered! She even went to the extent to pull out her little notepad to show me what I had asked for! I KNOW what I asked for, if she wrote it down incorrectly that's her problem, but I couldn't believe she actually argued with me! She angrily took the order back and got us the correct order but by then I had lost my appetite completely. When we asked for our bill we asked if she could split it for us and she said no, their computer doesn't do that. So I asked if we could pay separately, just by dividing the bill in half, and she said sure and got us the bill. She went back to talking to the other server and never came back. We had to walk up to them, then without a word one of them just walks over the the debit machine and completes the transaction. There was no manager to speak to, but I doubt that would have made a difference anyway because customer service is definitely NOT valued at this restaurant and obviously not incorporated into their training. I will be taking my time and money elsewhere.
I used to live in new west, and still go back there to visit this place... although they had a bit of a lull while some new owners took over a while back, it's definately on track now - good atmosphere, a varied menu, proper plating, and really fantastic fresh food. This isn't the cheapest sushi you'll find around, but as someone who prefers quality over food poisioning, I'll keep making the trek back to Hi Dojo!
I was there recently with my daughter and we received very poor service. The regular waitresses are not that friendly but at least we get fast service. We waited a long time for somebody to come and take our order. Finally we managed to get someone's attention and asked if she could take our order - she said that the other waitress (who was helping other customers) would do it and walked away. We waited for the other waitress and before we could get her attention she walked away and never even looked at us. We waved at the first waitress and said the other woman did not take our order and then she reluctantly took our order. To add insult to injury, she screwed up our order and gave us the wrong sushi. We still order take out but haven't gone back there to eat since then.
I've eaten at Hi Dozo at least a dozen times now. The food is tasty and well presented, the decor is good, the staff professional, and the prices are ok. The one big thing that turns me off completely is the smell. I don't know what they are cooking in there that makes this place smell the way it does. Maybe they need to wipe the walls or something...