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3
  • Food3.5
  • Service3
  • Value2.5
  • Ambiance2.5
  • Reviews42

Burger Heaven Restaurant

77 10th Street
New Westminster, BC V3M3X4
Tel: (604) 522-8339
Fax: (604) 525-2760
Neighbourhood: Quay

Reviews

Displaying 1 - 20 of 42 Reviews FoundSort: Useful | Helpful | Reviews | Date
Great Burgers
By millar of New Westminster, Vancouver (77 Reviews)
Submitted Thursday, March 31, 2011 - 9:52am [Dine in]

Hands down they make great burgers. This is a tiny local place. Sort of a retro-hippie decor with hanging plants and wooden tables. There is a patio for nicer weather. Service is good. Sometimes there is a bit of a wait for a table.

Their specialty is burgers and if you go then that is what you should have. There are other things on the menu and they make an OK BLT but the burgers are excellent. They come with a large serving of wedge fries. Get the gravy for the fries, it comes in a little bowl over a candle -- the way they do butter for lobster. The gravy stays hot. Portions are large, so most people end up taking some of the fries home. They have a beer/wine license so you can have a beer with your burger.

They have specialty burgers like elk, but you can't go wrong with the classic cheddar, bacon burger.

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Coupons bring me back
By hydeeho of Burnaby (182 Reviews)
Submitted Sunday, January 13, 2008 - 12:43am [Dine in]

Good thing they run the coupon offers so often because thats the only reason I come back. Place is too dark and drab and everything looks unsanitary. Burgers are great. Both hands needed. Never a problem all 3 times I have been there but the potato wedges are another story. They are always overcooked to the rock hard stage. The waiter claims the cook says this is how the public likes them. There is no problem having them replaced but I dislike sending stuff back because my imagination sees the cook or chef doing things to my food. Food wise I give the burger a 3 and the wedges a 1. Average of 2.

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Overpriced for what it is
By Kujibo of West Vancouver (127 Reviews)
Submitted Saturday, June 2, 2007 - 11:40am [Dine in]

If the prices were lower I could give this place a firm 3, but with the high prices the 3 star rating is generous - I'd tend more to a 2.5 stars if you could.

Menu has a good amount of burger options and toppings. We tried a couple of burgers. They were just OK. Nothing special to define them and they were far from my favourite. I'm starting to think it's me or nobody has taste buds as I don't think much of Vera's, Red Onion, or similar highly regarded places either. I would say it was a bit better than Vera's, and much better than Red Onion (shudder). I'd however take White Spot, Red Robin, or Milestones any day over Burger Heaven.

The place looks like a bit of a dump, but the decor is interesting with the old newspaper clippings and pictures of people from the 80s.

The parking is a bit of a hassle around there too. Small parking lot and pay parking all around. Not sure why New West has pay parking given it's such a dump. I won't dine here again because of it's high prices and location.

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Juicy patties, tasty overall.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Sunday, March 5, 2006 - 1:04am [Dine in]

Burgers are nicely moist--just the right amount of grease to keep it juicy. Toasted buns (choice of brown or white). Doesn't get messy eating it hands-on. Not too big, not too small, unless you're ordering the $17 burger that's a pound & a half. Most of the burgers are $10/11; they come w/a side of potato wedges or tossed salad w/dressing of choice. The deep fryer probably doesn't see much change in oil as it shows on the fries. Also, the BBQ sauce used in some of the burgers tastes of the bottled variety. Too much gets added to the point of making the burger too vinagry & salty from the artificially enhanced flavouring that is better off absent.

Lemonade, iced tea, and coffee are all bottomless for $2.99, while other drinks/alcohol vary in pricing. I would not recommend you order any drinks other than beer, pop, and maybe coffee.

The kitchen itself looks well kept. Clean. The way it should be. The tables vary in cleanliness or therelack of. You may find crumbs and the like scattered on some (probably too dimly lit for the waitress to notice & it's a clean-what-you-can-see & forget what you can't mentality). There are just too many pots of plants hanging overhead along the beams. There's no escaping them. On a 4-top, you have at least 3 pots overhead; on a 2-top, you get 1.5 hanging above. The corners are the worst. Visible webs connecting corners. Sighting a single strand of web hanging from one of said pots of plants dangling a cocoon or caught-insect wriggling to get free during the course of a meal above one's head, is not very inviting for an extended dining experience--nor a repeat one, actually. I hope this spring brings forth a good thorough cleaning of the dining area--walls and ceiling included, if not an entire new design--sans ceiling plants.

The old newspaper clippings and photo collages are an interesting read and sets a nice mood for the establishment.

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Heavenly burgers
By epicurious of Burnaby, BC (507 Reviews)
Submitted Thursday, February 23, 2006 - 10:55pm [Dine in]

I used to live in New West so we would frequent Burger Heaven a lot. Though the service in inconsistent (sometimes we wait for an hour for our meals, sometimes it comes right away), the food is always satisfying. The burgers are huge and you can opt for half salad, half fries. The best thing to happen to New West/Burnaby are those 2 for 1 burger coupons in the local free paper! Keep those handy!! It's also interesting to see pictures from the 80's posted everywhere.

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Good but pricey burgers
By applepie of Burnaby (128 Reviews)
Submitted Saturday, September 19, 2009 - 2:11pm [Dine in]

If you like burgers, you'll probably enjoy this place. They serve a variety of burgers, some more creative than others. Service was pretty good on the Saturday lunch time when I visited last time. And the decor was nice too, with lots of green hanging plants. I, not being a huge burger fan, find the burgers a little pricey. But if you are one, by all means try this place.

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Decent burger restaurant
By lesmark of burnaby (72 Reviews)
Submitted Saturday, January 6, 2007 - 2:11pm [Dine in]

Nice burger place to go to if you're in New Westminster. This restaurant has been around for some time and I've been coming to this restaurant since the early 80's. The burgers are good however not outstanding - with the attention to specialized burger restaurants in the Lower Mainland this restaurant may be at a crossroads.

The interior is in need of renovating and the tables could use 'a-changin' because it may be the same furniture I sat in when I was coming in the 80's.

Would recommend this place if you're in the area AND have a coupon from the local paper for their 2-1 deal because otherwise the prices may be above average for this type of location/ambiance.

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Unbeatable with a coupon
By royalsam of burnaby (47 Reviews)
Submitted Sunday, November 6, 2011 - 4:53pm [Dine in]

The value really is outstanding if you have the $10 coupon from the local newspaper otherwise it may be too expensive ie $13-$15 for a hamburger and fries. But what a great burger. The meat was first class and my wife's chicken burger as good a breast of chicken as she's had. Clearly they buy the best.The wedge fries are huge steak cut and reminded me of what fries should be. You get enough for two people but I ate all mine.The best I've had in years. The waitress was pleasant and attentive. Music was great. Even without the coupon I would definitely return but with it this is as good a value as you'll get anywhere.

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kind of a trip
By yumkins of new westminter (20 Reviews)
Submitted Tuesday, August 23, 2011 - 7:46am [Dine in]

This place definately stands out amongst the other burger joints around. Burgers are generous, the sweet potato fries are addictive and sides and soups are very tasty as well.
I really liked the server for her knowing when to serve us and when to not. She was great and extremely friendly.....
value makes sense. seems like it's all a bit expensive but when you see the food you know why. No regret whatsoever about our food.
we had kangaroo burger and the buffalo. YUMMY.

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Over priced Burgers
By jaymmzzs of vancouver (11 Reviews)
Submitted Saturday, December 29, 2007 - 12:01pm [Dine in]

I love burgers. I can eat burgers every day.
I live very close to this place. BUT I do not go there very much. The service is very slow. The burgers are very expensive. So is the pop. The tables are dirty, and wobble. Yet for some reason this place gets voted best burger year after year in New West. But maybe there is no other new west burger house.

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Good food, no service.
By alexbo of trail (2 Reviews)
Submitted Saturday, September 10, 2011 - 12:04pm [Dine in]

This burger lived up to its reputation. It was good. Potatoe wedges were good too. But the service didn't happen. The girls were polite and friendly, but I was unable to attact the server's attention. Worth trying this place it is older and run down. The food is good. It was busy and crowded. Don't expect a refill of your drink or the staff to help once you have placed your order.

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OK place for burgers
By DArealtruth of New Westminster (4 Reviews)
Submitted Friday, April 4, 2008 - 4:34am [Dine in]

Burger Heaven has been in New Westminster for a very long time. I tried it the other day and found it ok. The burger was pretty good , fries a little greasy but u know it s better to have this joint then not so if u want a burger and a beer or milkshake burger heaven is ok and will not dissapoint.

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nastolgic, to the boomers
By Chris1022 of new west (4 Reviews)
Submitted Thursday, January 17, 2008 - 9:38am [Dine in]

I have plenty of aunts and uncles, even my parents talk about how they frequent this place when they were young. Claimed them to have the best burgers in town. The food is decent quality, nice sized portions, but i would prefer to spend the same amount at even Red Robins. Walls and tables are plastered with old school pictures of patrons and friends. Great friendly service

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Authentic Home made huge burger
By bcweed of New Westminster (2 Reviews)
Submitted Sunday, July 29, 2007 - 9:15am [Dine in]

Burger heaven (25 years in business) is the only place in the lowermainland I have found where they make REAL burgers. They make little 6oz ball of pure beef by hand wjile fresh, they troll it on the grill and flatten it. There is never a burger that comes out the same shape! You have your choice of whole weat or sesame bun which they toast to perfection. Every one of those huge burger come with lettuce, tomato, onins and burger sauce. Yuo can top the burger with ANYTHING you like, Nameit! It comes with a huge portion of home made wedge fries or salda.
Its Great for families as I have been going there since I am 5 and I am now 28 with my own children

Thumbs up for Burger Heaven, still an authentic place

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It's alright
By brandalini of New Westminster (1 Review)
Submitted Tuesday, June 19, 2007 - 2:39pm [Dine in]

I went to burger heaven with a friend who LOVES it, and I couldn't really figure out why. The fod was pretty good, service wasn't anything spectacular and it was just as expensive as a pub and not quite as satisfying.

The best part wasn't even the burger, it was the pie!

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WOW
By hood of New Westminster (1 Review)
Submitted Saturday, May 13, 2006 - 4:38pm [Dine in]

The best Berger I have had on all my years. I'm a Strongman competitior, and I eat A LOT! This is by far the best from my experience! that atmosphere was relaxing with a great deal of resturant history. lookhard enough you might see someone you know. I advise you try the hulk berger.

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Great Burger
By knothead of Burnaby (20 Reviews)
Submitted Sunday, July 11, 2010 - 2:24pm [Dine in]

Ordered the "the works" burger and it was excelent nice size patty ,lots of melted chesse, very juicy, grill cooked just right. The only negitve I could find and its a personal preferance is mayo, not a fan but still better then the other places I have tried out.

they also offer a Kangaroo burger that I will be back to try.

The famous wedge fries were not good I suspect they were cooked in old oil there was penty of fries but the slight taste of burnt to them. My friend could not eat the fries

At $15 for a plate you should be given an option of switching to onion rings for no extra charge but for $2 you can change. You can switch to a salad for no extra charge

Service was good but the place was not that busy. Sat in the outside patio comfy chairs, inside seemed a bit dark

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A real home-style burger place
By T-Town of Quay, New Westminster (24 Reviews)
Submitted Tuesday, July 14, 2009 - 9:57pm [Dine in]

Generally, when I go out to eat, I generally don't go to burger and fry type places because that is the stuff I can make at home easily. However, Burger Heaven brings me back because of its creative burgers such as the Teriyaki Burger and its well-seasoned potato wedge. The tables are really cool with photos of guests who have visited the Burger Heaven - including some really hilarious ones from the 1980's with people rocking mullets. The only downside is that the prices are not cheap. Worth a visit!

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I won't go back
By scarlet of Delta (22 Reviews)
Submitted Sunday, December 21, 2008 - 4:41pm [Dine in]

I went there only to find out everything is overpriced, and they do not have veggie burgers.

The server was not so friendly. I felt like I was doing her a favour by making conversation. The place does not having enough room to accomodate big parties. Also it feels like you are in the country side.

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somewhat unique but overpriced
By geoffbil of new westminster (24 Reviews)
Submitted Monday, March 19, 2007 - 11:38pm [Dine in]

I've been coming to Burger Heaven on and off for 8 years. The food tends to be decent, but it doesn't warrant the inflated price. The decor needs a reno as well. Last time I went, I thought the food was good, but the (relatively) small portion, the slow service, and the cheap-diner looking decor made the nearly $20 bill (for one burger platter, 3 or so toppings, fries with cheese and bacon) seem more than a little outrageous. Like most of the clientele I tend to see in there, I think I'll wait until I'm in my fifties and can afford to splurge on ultra-casual, kind of mediocre, food. My advice: Find a good pub, and you'll enjoy yourself just as much (if not more) for less money.

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