The Boathouse serves west coast fare in a relaxed atmosphere.
What can I say??? First off.....they have NO idea how to make a Mojito. I actually sent it back and I have NEVER sent back booze before. Second.....took my friends 4 tries at the wine menu before the waitress could find a bottle that they still had in stock. Do they not think that the cheaper wines will be the most popular? Might be a good idea to stock more than one or two at a time. As for the food, the appetizer was tastless and cold. The paella was alright.....but then, how can you screw up rice and seafood? Doesn't take a whole lot of skill to throw that together. The key lime pie was very tasty though. My date was very happy with her miso halibut and our friends had the lobster surf and turf and that was very well received. Definately below par, but will probably go back for the steak and lobster.
We were a party of 8 and other than the two excellent steak dinners, the meals were best described as indifferent e.g. my salmon entree was overwhelmed by a highly recommended "signature" 3 mustard sauce which defies description.
Our wait staff, upon receiving our order for white wine presumed that we would accept a red by the same vineyard which was not the case. The wait staff continued to show their indifference and/or lack of knowledge by pouring the white wine - to the very top of the wine glass.
Of course management automatically added a gratuity given that we were a party of 8 thereby ensuring that the wait staff received a gratuity - if only management were as conscientious in ensuring that their wait staff be properly trained.
I've been to all boathouse restaurants, and it's our favorite restaurant over the last 20 years, HOWEVER, this new west location sucks in service! AVOID this location, Port Moody is the best in both food and service. We were having hard time getting hold of the server whole time during our dinner and couldn't reserve the table by the window because they say it's only for party of up to 4 people. The service ruined our dinner for all 6 of us on my mom's birthday. Foods were not compatible to other locations either. They need to clean the grill well before cooking, the over cooked prawn had dirty BBQ grill taste on it.
Went to the Boathouse in New West for dinner tonight with three of my girlfriends. Overall, it was a pretty good night. The food was delicious. To start I had the shrimp and crab cake, which tasted amazing especially with the sweet chili sauce. it looked small at first but it packed a big punch, though a bit expensive at $10.99 for one small cake.
One of my friends had the seafood chowder which looked a bit like pea soup but tasted quite yummy.
For dinner I ordered the seafood hot pot which came with shrimp, mussels, clams, salmon, halibut, rice noodles and a lemongrass broth. I just loved it. If you love seafood, you will love this dish. It comes in a fairly big bowl with a side dish to put your shells onto. The seafood and fish are a good size and the broth is rich and flavourful. There really weren't a whole lot of noodles, which is okay by me because all that seafood filled me up so much that I couldn't finish it.
One of my only concern was with our waiter, who was very chatty but he didn't inform one of my friends that her entree came with a salad, so she ordered a salad as an appetizer and was suprised to have another one arrive with dinner. I know that some waiters will let you know, beforehand, what they have run out of before you start ordering. The main reason my friends chose this place to eat is they all LOVE the bread pudding on the dessert menu. Unfortunately they had sold out earlier in the evening as, apparently this a very popular dessert item. You should have seen their faces drop after hearing that. Another concern was the timing of our entrees. We each got our food at a differen't time, which was starting to get cold as we waited for our friends to be served. Other than that i think this is a very nice place to treat yourself once and a while.