For over 25 years Palliotti's has been offering authentic Italian cuisine made with only the freshest ingredients. Open for lunch and dinner and available for take out and delivery.
Our experience ordering take out from this restaurant was awful. I would not normally take time to write a review but I feel that I was ripped off by this place and I want to warn other people before they spend their money here. We ordered the baked meat lasagna which was cold and also tasted like a microwave lasagna you would buy from a grocery store. The cheese bread we ordered was hard as a rock and seemed like it had been left out for hours. We paid 40 dollars for this food. I feel like It would have been a better idea to go to the grocery store and buy a loaf of plain bread and a can of chef Bogarde pasta. We gave this restaurant a rating of 1 out of 5 because It was obvious that this restaurant does not care about the quality of food it sends out the door. To be fair, I don't know what the experience is like at the restaurant because I have never actually been inside but after this experience I will never eat there again.
There were 22 people with reservations, all meals were preordered .... ran out of bread, and balsamic dipping sauce, bread arrived 15 minutes after dipping sauce. After two hours some of the meals were being served, but the majority had NOT been served yet. My husband ordered salad but received soup instead. My husband and I left after two hours and twenty minutes and had not received our meal at the point. There was not effort to compensate for our lack of service. Sadly all 22 of the people will never return to this restaurant.
We've dined at the Abbotsford Pallitoi's a few times now, and have enjoyed the food and service during each visit, we happened to be in Maple Ridge the other night and came across the original Paliotti's and decided to give it a try. Being a Tuesday evening we had no problems getting in, we were quickly seated, and greeted by our server. We instantly noticed the tired and tacky decor (fake plants and cheezy patterned vinyl tablecloths) the restaurant is dark, and in desperate need of a total makeover! After ordering, we were quickly brought homemade baked bread and balsamic olive oil dipping oil. The Bread was fantastic, light and well seasoned. We shared the Bruschetta appy which was more like a Caprese pizza than Bruschetta, to us Bruschetta is quality, grilled tuscan bread, drizzled with Extra Virgin Olive Oil, Garlic, Great Roma Tomatoes, Basil and fresh Parmigiano. Palliotti's version was more like thick pizza crust, with a handful of mozza, a few tomatoes and some dried herbs, baked and served. Really not what we expected when ordering bruschetta. My husband ordered the Gnocchi in Tomato Sauce, tossed with Chicken and finished with a giant Meatball. Sauce was rather bland, Gnocchi slightly overcooked and the one meatball was described as having a soapy flavor?! Dish was very average. I was just looking for a quick, simple dish and decided on the Four Cheese Tortellini tossed in a Garlic, Cream Sauce. Sauce was decent, quite garlicky, great for the garlic lover, the dish was served piping hot, pasta was odd in that some tortellinis were overcooked and some were perfectly al dente...not really sure how one accomplishes this, but I'd say half the dish was cooked really well. The pizza parlor shaker Parmesan this restaurant offers is an insult to Italian food, I can't imagine any great Italian restaurant not offering freshly grated Parmigiano to garnish their pasta dishes!! We will say the service at Pallioti's was excellent, our server was friendly, helpful and attentive. Don't think we'll be back to this location however!
Prior to my most recent experience, years ago I visited this restaurant and ordered a pasta dish. After a few bites in I discovered a strange long wire/metal piece of garbage. It took me years to even eat the pasta dish I had ordered I was so disgusted.
Not long ago I ordered some delivery, to give this place a second chance. I wish I hadn't. I ordered an Alfredo dish and some zucchini stick as well as a Caesar salad. One hour and fifteen minutes later the food still had not arrived. When I called I was assured it was just being made fresh and would be out the door very soon. Another 20 minutes passed and I called again to see if it had left. The employee said it was just leaving.
When my food finally arrived I opened it up to see the zucchini sticks were not cooked, they were stone cold. The Caesar romaine lettuce was clearly from days ago.
I dug right into the pasta dish and it was covered in pepper and tasted like dirty dish water.
I called Paliotti's and the gentlemen was quite rude and suggested I did not know how traditional Alfredo tasted, I told him it clearly was not what was delivered.
I told the gentlemen on the phone to have the food picked up and he hung up on me.
So the delivery driver eventually came back, gave me my money back but kept the tip I gave him.
We tried Paliotti's for the first time this weekend and really enjoyed it. The food was delicious, reasonably priced and the portions were generous enough to have another meal leftover for the next day. The menu was extensive, with lots of vegetarian options (for me) and a variety of different meat and seafood options for everyone else. Our server was friendly and efficient, and knew the menu very well. The only letdown was the awful italian elevator music, and the lack of air conditioning. We'll definitely be back!
Was given a gift certificate for this restaurant and after reading the reviews posted here I was hesitant. We figure it was an opportunity to get away from the baby and have a meal that wasn't going to cost us an arm and a leg.
The restaurant was packed when we arrived at 7:30 but we were seated promptly by a pleasant hostess. From the time we sat down things went downhill.
We ordered our drinks and waited about 10 minutes for them to arrive (oh well). We ordered the Italian salad starter that was just a mess in a bowl. Over powered with balsamic vinegar with mushy lettuce, skimpy serving of cheese, and artichoke hearts that dated back to 1973.
I ordered tortellini with tomato sauce and meatballs. On a suggestion by a friend to keep it simple. Approximately 40 minutes later the server came to me and said they were out of meatballs and suggested Italian sausage would be a good replacement. I went with the suggestion.
The food arrived approximately 50 minutes after we ordered and 30 minutes after we finished our salad. The pasta was underwhelming and found the sauce very watery with poor flavor. The Italian sausage that was suggested was cut into small pieces and burnt on the outside.
We skipped dessert and instead decided to have a couple more drinks.
Service - The servers seemed to be trying hard but were constantly apologizing to our table and the tables around us for slowness and not having menu items available. All the staff seemed nice enough, with clean well groomed appearance.
Value - The portions were reasonable but I would have been quite disappointed if I had to pay full price for what I received. The drinks were fine and not stingy which I appreciate but for the food and experience I just don't find much value here.
The ambiance is serious '70s in my opinion, to me the whole place looked run down and in serious need of an update from top to bottom. The menus were way to big and virtually every item either had the price crossed out or a sticker over top of the previous price (time to print some new menus)
Nearing the end of our experience a customer got into an argument regarding how long they had to wait with the main waitress. They argued back and forth for a good 5 minutes standing right by our table with the waitress in essence telling the customer he was wrong. I found that this argument pretty much mirrored our experience.
I would not recommend this restaurant until they give themselves an overhaul front to back top to bottom. When exiting and returning to our car i looked in the back kitchen and this together with my general experience solidified that we will never return.
Gordon Ramsey - This place needs you bad!
I really enjoy the pasta here. I have been to both the Maple Ridge and Abbotsford locations. I have to say the ambiance at the Abbotsford location is better, as is the service. I order an option that they accidentally took off the menu - linguine gambretti a limon. It's lemon cream sauce, with prawns, linguine. It's has capers and shallots or onions in it and it's delicious!
I also love the bread they serve before your food comes, it's oven cooked and I love the olive oil and balsamic vinegar.
If you're looking for affordable Italian that has homemade taste, and you're in Maple Ridge and Abbotsford, this place is definitely recommended. Aside from the sometimes slow service, go in with an open mind and just enjoy the food.
This restaurant need a serious revamp. They say you can tell a lot about a restaurant by its washroom. If this is the case I was afraid. What kind of owner let's their livelihood deteriorate so much and think it is ok to charge those prices? Seriously, the sink in the bathroom was falling off the wall and the 1980's wallpaper was missing in patches The 'manager' was super rude and showed no professionalism. We had a long, long wait and had children with us. A smile and a sorry go a long way, but we got that it was our fault for being a large group and a huge attitude. Food was 'meh' and not worth the price even with a coupon. The 'veggies' looked like they were cooked from frozen and my steak was fatty and tasteless. I have been a business owner myself and want to support local and family run businesses. I will never go back and that is a shame.
We were recommended this restaurant by the realtor who sold us our new home in Maple Ridge. We probably would not have stopped in based on looks alone but were assured that the food and service were excellent, and we were not disappointed. The pasta is freshly made, the food is genuine Italian. Ricardo was our server and Nick was in the kitchen just as our realtor had promised. What Paliotti's lacks in decor it makes up for in quality and service.
As a long time resident of Maple Ridge and a person that enjoys more than the average retaurant meal, I have to say that this restaurant keeps disapointing me, BUT I keep going back. I don't know why. I guess I am hoping that the speed of service will get better, but it continues to dissapoint.
We find the food is average, not outstanding and it is fairly good place to go when you have about 90 minutes for lunch and approximately 2 hours for dinner. Your mileage may vary, but I would estimate that 50% of the normal wait time is just for the meal to arrive. YES, 45 minutes for a single dish at lunch time, (with very few customers in the restaurant) is very normal. Dinner is worse.
If you are on a schedule, stay away. If your party has a few free hours, try it. Your luck may be better than ours has been over the last 5 years.
The food is really, really good. I've eaten here three times and every time I loved my meal.
The service unfortunately... is not very good. I've been here with my friends for birthdays so I guess it's usually a big group, but I never expect a shorter then an hour wait for my food. I always get an appetizer after I learned the first time. Their cheese bread is really, really good. They also give free bread with balsamic vinegar and olive oil for dipping if you don't want to spend money on an appetizer, so it's not too bad. The wait is definitely worth it though, because as I said, the food is delicious.
Another reason why I find the service to be not so great, is because last time the waitress didn't ask what order of pasta we wanted, so automatically assumed EVERYONE wanted large... and guess what, the large costs about $4 more then the small!! Luckily we managed to change our order in time, except for my one friend. I'm glad I didn't get the large size though, because they give more then enough pasta with a small. I was really full, and still had some left overs for lunch the next day!! =)
Finally, the value is actually pretty good, but I find it a bit too expensive. But it's alright, definitely not the worst I've had in comparison to the portions they give. The feel of the place is very quaint and comfy, I think it'd be a good place to go for Valentine's or a family gathering. But again, you have to have patience... the service IS slow, especially on weekends.
i am a fan of heritage buildings, but like an old hockey player that should retire, buildings like this one should be put to rest, torn down, turned into condos, etc.
it is dark, dirty and broken up; the food is ok, but really, there are so many better places to get a very average meal.
the food is cheap, and you won't get an argument from me that you probably do get what you pay for; but personally, i would rather pay a little extra and get something i am not going to regret eating the next day.
if you have an exceptionally ugly date, you might want to try this restaurant, you probably won't be able to see her and she will think you are cheap and may not want to go out with you again.
but seriously, the food is not bad, but very far from good.
We came to Paliotti's for my mom's birthday. We had reservations for 15 but they were completely unable to deal with a large group. It took them more than 30 minutes to get drinks and take our orders half the drink orders were missed they ran out of glasses so they started bringing them in the smallest glasses known to mankind. It took them more than an hour more before we started seeing food arrive and 2 people in our group did not get there food for another 30 minutes even after complaining to the staff. The staff did not care at all and were quite rude. All they told us is that they can only make so many meals at once. When it was time for the bills they had to basically retake our orders because they had no idea who ordered what. Not one person even bothered to apologize for anything. Avoid this restaurant at all cost.
Our dining experience was average. I cannot give high ratings for service as we were seated at a table without napkins and eventually had to ask for them.
The food was mediocre at best. Tasteless and poorly made. The alfredo sauce was bland and the sauce for the veal was an oily mess of rue gone wrong. As for the mashed potatoes... can I get more potato with my garlic please??? Too much garlic!!
For the pricing of the menu there are many other restaurants that offer more flavorful food prepared by Chef's. Will not be returning.
The food is great! The deep-fried mozza appy with seafood sauce is incredible. The steaks and pastas are great. Veal is great. Yes, it is busy and bustling. But that is only because people are lining up to get in.
Service can take a while but is always courteous and helpful. Portions are huge and staff does not leave you feeling bad if you split a meal.
Paliottis seems to know who they are and what they provide. And they provide it consistently.
Ambiance? Well... what can you say? It is a family-owned Italian steak, seafood, and pasta place. Its lively and the decor is a little dated. So what. You get what it is. So best to set your expectations accordingly. Owner has come out a number of times and chatted with patrons. Nice guy.
I'll keep going back.
well here it is....
we have lived in Maple Ridge for many years... the old Paliottis on Lougheed Hwy was the one we frequented. As it is no longer there we started going to the older, out dated one on Dewdney Trunk.
The prices are really reasonable, the food is not too bad... although we only go there for the rack of lamb...we have favorite resteraunts outside of our community however we go here to stay in town.
The last few times we have been we have been so disappointed. Being a Sat. night we made reservations. We were seated about 5 min after we arrived; placed our orders for Rack of Lamb. Ordered our drinks... the appies came about 1/2 hour later... after waiting for a little over an hour the waitress comes back to inform us they didn't have any lamb. I said we have been here 60 minutes and it took you that long to figure this out??? I suggested they have a sign saying out of lamb... or the waitress's be better informed as to the lack of items on the evenings menu! She tried to force pasta dishes on us...this is not what we come here for. Our regular waitress was in a different section...she came over and appologized as she knows we come in only for the rack of lamb.
I asked for our bill and was about to walk out...then I thought I woukld go back and see who the cook was on this evening he would not come out instead he told the waitress to waiver our entire bill.
We did come back after this ordeal...thinking it may have been a one off... we asked as we were seated; before ordering anything, if they had the rack of lamb... the waitress went back to ask... same waitress as last time...she took so long I knew this could not be a good thing... when she finally came back she said they only had one rack of lamb. I am glad we did not order anything...as we got up and left. I do not think I will be going back unless I phone a week ahead and get them to place lamb on their meat order.
On a positive note I have heard many people from our community say that the Palliottis in Langley or Abbotsford is well worth the drive.
Maple Ridge definately needs to step up its game when it comes to nicer dining establishments!!!
I have been to the Abbotsford location twice with my family. Both times that I have been there it was a wonderful experience. The food is wonderful and very good. You get very good portion of food for the price you pay and it is very well worth it. They have a good selection and variety of different types and style of food. Their drink menu is a good variety as well. I love going to the resturant and the one in Abbotsford is a very nice atmosphere and a very nicely designed resturant. I would totally recommend it to all of my friends and family and will continue to go there whenever I can.
We went there for a lunch on Father’s Day. The restaurant was busy, but they seated us right away even though we didn’t have a reservation. The waitress was nice and friendly. Our drinks and water arrived within a minute. Those are all good things that I can say.
Their food was bad. We ordered chicken wings and pizza, Palliotti’s special. Dry, tiny chicken wings arrived in 30 min, pizza came within an hour. Pizza was hot, nothing else to say.
If that is the Italian style what is the ‘Superstore’s frozen food section’ style then? I had this feeling that our Palliotti’s special pizza came right from that section. They gave us only pepper flakes shaker, no grated Parmesan shaker. We ate half and didn’t even take leftovers.
I have been to Paliotti's a few times, and will definitely be back. The food and service were great. We are always seated quickly, and served quickly as well. The outdoor dining area, however, is not good. It overlooks the parking lot, and Dewdney trunk, so it's pretty loud.
Definitely sit inside.
I was so disappointed with my experience It will be my last I am certain. Where to start? The Ambiance, can you say left behind in some 1970's regurgitation of a cheap rec-room or basement bar gone wrong. For crying out loud update. The Food: I love Italian food and this was not Italian Food. It was inexpensive, lacking fresh ingredients and presentation that would make it authentic Italian. Please do not call that Parmesan Cheese. it was powder like in its appearance and resembled that crappy store bought shaker cheese. Real Parmesan is from a wheel imported from Parma Italy. It is all that should be used here. This is only one item which lacks authenticity. The Pasta I had was not fresh pasta it was macaroni type pasta (hard) no fresh pasta choices. The Sauce was way too salty and also lacking any fresh ingredients. Alfredo should be made with real Italian cheese butter, heavy cream or egg yolks, fresh garlic, fresh ground pepper and a hint of nutmeg. Everything was way too generic tasted like I could get it at Boston Pizza or Pizza Hut or even from the local pizza guy. If you are going to hold the name of Ristorante Italiano for the love of Italian food please offer Italian Food, Products from Italy, Recipees from Italy or some accomplished Italian Chef (Cook) or Mom. The passion and presentation the Italians are known for would be welcome to be seen anywhere on the premises.
I have no hope of seeing change here the Restaurant is always busy and the food is inexpensive (Cheap). I am glad you have a clientelle that is not picky regarding the food they put in their mouths, but it is a slap in the face to all Italians, Italian food lovers and Restauranteurs who provide authentic Italian food.
I have enjoyed Itallian food all of my life and Paliotti's is no source for Italian Cusine ... not even close on a good day. Menu is way too busy (too may choices)and lacks Authenticity.
Sorry but it had to be said.