My daughter and I went to Kalma restaurant for lunch today as we had a $6.00 value coupon and had heard good things about the place.
We arrived at 11:40am and were sat by the window which was great. We ordered within minutes of our arrival. For her: a breakfast composed of eggs sunny side up and sausages with white toast. For me the soup of the day with a tossed salad.
Our coffees were served at once which was nice, but we had to wait 45 minutes for our food to arrive. Yet we saw customers coming after us and they got served within a reasonable time with big plates of food.
We asked for water, two glasses arrived 10 minutes later, we did not touch them.
The ambiance was nice, lots of customers arrived for lunch.
Our food arrived but it was not what we expected. My daughter's plate the eggs were almost raw, the yolk appeared uncooked and the whites were clear and runny, the sausage was cold and when she cut it, it appeared raw, being pregnant she did not want to take any chance and ate only the toasts, she got up to tell the server, as no one came to inquire if the food was to our taste and was told that they could re-make the plate if she wishes, but we were not willing to wait another 45 minutes
My food was not much better, while the salad was fine, the soup consist of plain chicken broth and boiled onions with a couple of carrot slices. I left it after trying a few spoons of it as it lacked in taste.
The server was not particularly friendly or caring, she did not know what the soup of the day was and did not know either if hash-browns came with the plate of eggs.
At the cash register we found out that we had to pay $18.84 in spite of the poor food and the coupon. My plate was listed at $7.59 and hers at $8.99. The server/cashier finally took off $3.00 as a favor from the total but as a result refused to honor the coupon.
We paid and left but we felt terribly disappointed from the experience and we will never go back there.